Telkom Internet Uncapped User Feedback.

[whatwhat]

There will be official communication coming shortly.

thank you

 

[Amphibious]

Hello Everyone,

Hope you guys are well?
I just want to find out on the Uncapped products and how they perform.

I'm looking at 4 or 10mbps uncapped,
>How are they for gaming to international during the day and night?
>How are downloads during the day and night?
>How is streaming on Youtube?

I'm also a heavy down loader and won't lie about that....

Any feedback will much appreciated.

 

[biometrics]

Quick question. Is there a way to test what the maximum line speed is that you can get at a residence? In the past the ADSL availability and speed checker said I could get 512 kbps max and I was running 4 mbps at the time.

Log into your modem and check your line attenuation and SNR then compare to these: http://mybroadband.co.za/vb/archive/index.php/t-186156.html

 

[ReBeL25]

Log into your modem and check your line attenuation and SNR then compare to these: http://mybroadband.co.za/vb/archive/index.php/t-186156.html

That won't help. Not my house. I want to rent the place and just want to see if I can still get my 4 mbps.

 

[Hectic]

Hello Everyone,

Hope you guys are well?
I just want to find out on the Uncapped products and how they perform.

I'm looking at 4 or 10mbps uncapped,
>How are they for gaming to international during the day and night?
>How are downloads during the day and night?
>How is streaming on Youtube?

I'm also a heavy down loader and won't lie about that....

Any feedback will much appreciated.

Hey Amphibious


These are my experiences on a 4Mbps line
I play mostly FPS (MW3, BLOPS2 and Battlefield 3) via PS3 and I do GT5 racing. Some lag on MW3 at times, but I think you will find that problem on most ISP's. Best is to play locals if you can, but I play a lot of internationals as well without problems. I have found that latency are times 30 - 50ms higher compared to some of the other ISP's, but the last week or 2 it seems that the gap has narrowed. In general I'm happy with my online gaming experience.

Http downloads are almost always at 420 - 430kB/s - Full speed
I don't do lot of torrents, but I've limited mine to 200kB/S for day time use and it seems I do get full speed at night.

Most Youtube videos default to 480p, but I can watch most of them on 720p without stuttering. I can watch 1080p at times, but I get a lot that stutters as well.

I'm not a heavy down loader (about 120GB/month, but it seems some of the other guys do well in that department.

 

[jhoward]

Hi there, I paid my Telkom account via eft, and am wanting to forward a proof of payment. What number/e-mail address do I use?

I got an SMS about paying my account this morning, and I'm so worried they going to disconnect me :/

Thanks

 

[ranger]

Hi there, I paid my Telkom account via eft, and am wanting to forward a proof of payment.

Were you *asked* to forward proof of payment? As far as I know, if you pay by most of the modern methods (e.g. EFT), payments are processed automatically, and no proof of payment is required.

What number/e-mail address do I use?

The page on paying your bill doesn't state that proof of payment is required.

(Note, I am not 100% sure of the answer, as I try and stay away from the central billing system as much as I can ... so don't take my response as advice not to provide proof of payment if you have any other instruction to do so)

 

[W.Salie]

Hello Everyone,

Hope you guys are well?
I just want to find out on the Uncapped products and how they perform.

I'm looking at 4 or 10mbps uncapped,
>How are they for gaming to international during the day and night?
>How are downloads during the day and night?
>How is streaming on Youtube?

I'm also a heavy down loader and won't lie about that....

Any feedback will much appreciated.

Http downloads are almost always at 420 - 430kB/s - Full speed
I don't do lot of torrents, but I've limited mine to 200kB/S for day time use and it seems I do get full speed at night.

Most Youtube videos default to 480p, but I can watch most of them on 720p without stuttering. I can watch 1080p at times, but I get a lot that stutters as well.

Hi Amphibious... I think you should go for the 10mb uncapped account if you can afford. torrents downloads @ around or upto 1mbps depending on peers and also what you line can handle... you can watch full 1080p youtube videos without buffering. Im not into online gaming much so I cant answer you there but I dont think you will have much problems there either.... I played company of hero's online and works brilliant so need I say more?

 

[blunt]

Today's the first day things seem to be a bit slow. Im struggling to upload via FTP to a server in Germany; anyone else noticing slowness today?

Switched to my Afrihost free gig and it's going nice and quick, no timeouts.

 

[Hectic]

Today's the first day things seem to be a bit slow. Im struggling to upload via FTP to a server in Germany; anyone else noticing slowness today?

Switched to my Afrihost free gig and it's going nice and quick, no timeouts.

To local site my FTP seems good.
Http dl seems okay.
I tested news server and torrent for somebody and they were slow, but it was a new article and a not so healthy torrent.

 

[Hectic]

Just read this on another forum.
He claims he is on a 1Mbps package?

would really like to know if there is anyone on the site that uses telkom internet and have you ever received a warning that you are using above average data a month for a residential area.

well i received a letter from telkom telling me i average 50 gigs a month and they will be monitoring my account even though it uncapped and if it persists then they going to either cap me or we have to work out a business deal package because not even businesses use so much data a month....

if anyone one has or do average that amount of data usage a month or even received a letter like that please tell me whats the deal or if anyone can advise me what to do or should i change internet providers.

thank you to anyone assisting me here :innocent:

 

[MickZA]

Just read this on another forum.
He claims he is on a 1Mbps package?

I'm guessing he had done 50GB in April at the time of posting (+/- 10GB/day or 300GB/mth), if that's the case I reckon he warrants a warning.

 

[Hectic]

I'm guessing he had done 50GB in April at the time of posting (+/- 10GB/day or 300GB/mth), if that's the case I reckon he warrants a warning.

I agree if true. I also thought that way, but he did say averaging 50GB. Can you do 10GB/day on a 1meg line?
I hope it is bull, but Ranger did say that there will be communication soon regarding the uncapped accounts, if I recall correctly.

I don't want to start a stupid rumour, but was a bit worried when I read it, although it does sound like a young kid that is not too clued up regarding ADSL etc. He was really confused and worried how to handle the account now.

 

[MickZA]

Can you do 10GB/day on a 1meg line?

I'd say yes if you're torrenting 24/7 (leeching and seeding), I used to do 300GB combined when I was on TI 2Mb uncapped without consciously trying but that is on a 6Mb line so you get close to theoretical maximum throughput.

 

[Nicci]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Nicolette>tracert www.google.com

Tracing route to www.google.com [173.194.41.83]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 576 ms 568 ms 551 ms 224-88-1.dsl.subscriber.telkomsa.net [105.224.88
.1]
3 539 ms 556 ms 564 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 573 ms 593 ms 579 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 593 ms 598 ms 606 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 758 ms 707 ms 710 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.46]
7 702 ms 727 ms 706 ms 196.25.191.146
8 653 ms 674 ms 697 ms 209.85.240.61
9 615 ms 640 ms 637 ms 72.14.238.51
10 667 ms 677 ms 686 ms lhr08s01-in-f19.1e100.net [173.194.41.83]

Trace complete.

I am having terrible speeds since moving to TI I don't know what to do.

 

[Hectic]

I'd say yes if you're torrenting 24/7 (leeching and seeding), I used to do 300GB combined when I was on TI 2Mb uncapped without consciously trying but that is on a 6Mb line so you get close to theoretical maximum throughput.

LoL. I honestly did not know. I though that 120GB or so would be a mathematical max.
I haven't done the maths obviously, nor have I on my 4Meg line. Wonder why I thought the limit would be 120GB?
Possibly the amount somebody have downloaded and it sort of got stuck in my mind.

 

[MickZA]

I am having terrible speeds since moving to TI I don't know what to do.

Looking at your second hop you've got a bad case of exchange congestion

Have you tested with another ISP account?

 

[MickZA]

LoL. I honestly did not know. I though that 120GB or so would be a mathematical max.

That was one of the limits being bandied around during soft-cap February

 

[Hectic]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Nicolette>tracert www.google.com

Tracing route to www.google.com [173.194.41.83]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 576 ms 568 ms 551 ms 224-88-1.dsl.subscriber.telkomsa.net [105.224.88
.1]
3 539 ms 556 ms 564 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 573 ms 593 ms 579 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 593 ms 598 ms 606 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 758 ms 707 ms 710 ms lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.
43.9.46]
7 702 ms 727 ms 706 ms 196.25.191.146
8 653 ms 674 ms 697 ms 209.85.240.61
9 615 ms 640 ms 637 ms 72.14.238.51
10 667 ms 677 ms 686 ms lhr08s01-in-f19.1e100.net [173.194.41.83]

Trace complete.

I am having terrible speeds since moving to TI I don't know what to do.

I wonder if there is still a problem in Cape Town?
Ranger said that they were experiencing still problems there, although that was earlier in the week if I recall?
Your problems seems to start at the exchange already.
No other downloads running?

I see my stats are just as bad as yours, but I do have files uploading to Drpbox and I think a PSP is updating as well.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert 173.194.41.83

Tracing route to lhr08s01-in-f19.1e100.net [173.194.41.83]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 352 ms 248 ms 255 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 244 ms 120 ms 278 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 258 ms 165 ms 138 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 229 ms 276 ms 317 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 394 ms 432 ms 277 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 498 ms 311 ms 493 ms 196.25.191.146
8 * 245 ms 370 ms 209.85.240.61
9 232 ms 441 ms 330 ms 72.14.238.51
10 388 ms 467 ms 454 ms lhr08s01-in-f19.1e100.net [173.194.41.83]

Trace complete.


C:\Users\>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 10 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 541 ms 349 ms 453 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 248 ms 336 ms 168 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 198 ms 179 ms 266 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 327 ms * 136 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 416 ms 740 ms 434 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 571 ms 276 ms 247 ms 196.25.191.146
8 611 ms * * 209.85.240.61
9 568 ms 523 ms 480 ms 209.85.253.90
10 510 ms 681 ms 196 ms 209.85.240.28
11 815 ms 185 ms 789 ms 216.239.49.36
12 * * * Request timed out.
13 428 ms 429 ms * google-public-dns-a.google.com [8.8.8.8]
14 278 ms 438 ms 593 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

C:\Users\




Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert 173.194.41.83

Tracing route to lhr08s01-in-f19.1e100.net [173.194.41.83]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 352 ms 248 ms 255 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 244 ms 120 ms 278 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 258 ms 165 ms 138 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 229 ms 276 ms 317 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 394 ms 432 ms 277 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 498 ms 311 ms 493 ms 196.25.191.146
8 * 245 ms 370 ms 209.85.240.61
9 232 ms 441 ms 330 ms 72.14.238.51
10 388 ms 467 ms 454 ms lhr08s01-in-f19.1e100.net [173.194.41.83]

Trace complete.

C:\Users\>tracert 173.194.41.83

Tracing route to lhr08s01-in-f19.1e100.net [173.194.41.83]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 357 ms 219 ms 119 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 22 ms 18 ms 17 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 208 ms 200 ms 194 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 241 ms 340 ms 332 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 647 ms 482 ms * lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 342 ms 190 ms 459 ms 196.25.191.146
8 512 ms 315 ms 252 ms 209.85.240.61
9 532 ms 532 ms 566 ms 72.14.238.51
10 367 ms * 458 ms lhr08s01-in-f19.1e100.net [173.194.41.83]

Trace complete.

C:\Users\>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 10 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 541 ms 349 ms 453 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 248 ms 336 ms 168 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 198 ms 179 ms 266 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 327 ms * 136 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 416 ms 740 ms 434 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 571 ms 276 ms 247 ms 196.25.191.146
8 611 ms * * 209.85.240.61
9 568 ms 523 ms 480 ms 209.85.253.90
10 510 ms 681 ms 196 ms 209.85.240.28
11 815 ms 185 ms 789 ms 216.239.49.36
12 * * * Request timed out.
13 428 ms 429 ms * google-public-dns-a.google.com [8.8.8.8]
14 278 ms 438 ms 593 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

C:\Users\>tracert capetown.spdtst.saix.net

Tracing route to wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 85 ms 206 ms 408 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 167 ms 605 ms 272 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 248 ms 320 ms * 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 410 ms 466 ms 176 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 238 ms 257 ms 329 ms 196.43.52.62
7 354 ms 398 ms 322 ms wbs-ip-cat-1-fwsm-speedtest.telkom-ipnet.co.za [
196.25.37.2]
8 216 ms 361 ms 241 ms wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]


Trace complete.

C:\Users\>tracert rosebank.spdtst.saix.net

Tracing route to rrba-ip-dlr-1-1.telkom-ipnet.co.za [196.25.45.102]
over a maximum of 30 hops:

1 <1 ms 1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 282 ms 365 ms 273 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.1
40.1]
3 402 ms 265 ms 241 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 394 ms 274 ms 283 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 355 ms 350 ms 250 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 470 ms 378 ms 321 ms wblv-ip-cr-1-gig-3-0-2.telkom-ipnet.co.za [196.4
3.25.42]
7 280 ms 408 ms 250 ms rrba-ip-cat-1-fwsm-speedtest.telkom-ipnet.co.za
[196.25.45.90]
8 328 ms 396 ms 431 ms 196.25.45.102

Trace complete.

C:\Users\>

 

[Nicci]

Hmm no, I have no other downloads running at all. Telkom said there is no problem at the exchange... so I don't know what to do.