Telkom Internet Uncapped User Feedback.

[DuckieZA]

(Of course, though Afrihost seems to love blowing their own horn, making it seem as if they did a lot of work on making their tool, despite Telkom's incompetence, this has actually become possible due to Telkom Wholesale recently launching an API for ADSL line resellers, that exposes all the functions - such as the 'make my ADSL line as fast as it can be stable' feature).

Of course they are blowing their own horn. I don't see Telkom offering such functionality. If you people were so good you would have such functionality out now, especially if you are part of the same group.

That is a completely pathetic snark for you to make.

 

[W.Salie]

Does anyone know if Telkom also offer free wifi at hotspots like Mweb and other ISP's does?

 

[whipper]

Of course they are blowing their own horn. I don't see Telkom offering such functionality. If you people were so good you would have such functionality out now, especially if you are part of the same group.

That is a completely pathetic snark for you to make.

Why don't you go and rant in the afrihost thread

 

[ranger]

Of course they are blowing their own horn. I don't see Telkom offering such functionality. If you people were so good you would have such functionality out now, especially if you are part of the same group.

That is a completely pathetic snark for you to make.

Afrihost is the first ADSL wholesale reseller to use Telkom Wholesale's API. Congratulations to their developers on being the first to deliver the functionality to their customers.

But, no, they didn't develop all these features the way they claim.

Let's see what they say:

Enter our Amazing Development Team, who determined exactly what processes needed to be followed and what the nature of client’s line complaints were, and developed a nifty and easy-to-use tool which any client can use to kick start their ADSL Line, provided it is signed up with us.

In my opinion, that looks like them claiming credit for the features delivered by Telkom Wholesale. When you suddenly see all the other ADSL wholesale resellers add the same feature, which does exactly the same thing exactly the same way, then you will know ...

They could at least have given some credit to Telkom Wholesale, without looking any worse. But, then that wouldn't gel with the whole 'Everything in the country is Telkom's fault' culture.

Didn't Openweb recently add support for this?

(Telkom Internet isn't an ADSL wholesale reseller, so at present we aren't allowed to use the API, this is the politics I referred to earlier. Of course, if Telkom Internet had started providing functionality like this when it wasn't available to competitors, everyone would have complained, so either the same work needs to be done again, or Telkom Internet needs to be a wholesale reseller ...)

 

[ranger]

Does anyone know if Telkom also offer free wifi at hotspots like Mweb and other ISP's does?

In the past we did, on Telkom Wholesale's T-zone product, but they terminated that product a while back. Then, we were working with WIrelessG, but as the sale of Vodacom approached, it became a potential conflict of interest.

A solution in partnership with 8ta's new WiFi hotspots is in the pipeline, but we don't have target dates yet.

 

[LomWoss]

Now, when development is complete, and only wording changes are required, requirements are changing ...

So, no ETA yet.

Fairy nuff mate. Just thought they were pushing one out last week, but I guess someone keeps moving the goal posts.

 

[ranger]

We have had a link failure in our Gauteng site, we have about 60% of the capacity we normally have, so there will be slow response for everyone except people in the Western Cape.

No ETA on restoration yet.

 

[Hectic]

Thx for the update Ranger.

 

[blunt]

Afrihost is the first ADSL wholesale reseller to use Telkom Wholesale's API. Congratulations to their developers on being the first to deliver the functionality to their customers.

But, no, they didn't develop all these features the way they claim.

Let's see what they say:



In my opinion, that looks like them claiming credit for the features delivered by Telkom Wholesale. When you suddenly see all the other ADSL wholesale resellers add the same feature, which does exactly the same thing exactly the same way, then you will know ...

They could at least have given some credit to Telkom Wholesale, without looking any worse. But, then that wouldn't gel with the whole 'Everything in the country is Telkom's fault' culture.

Didn't Openweb recently add support for this?

(Telkom Internet isn't an ADSL wholesale reseller, so at present we aren't allowed to use the API, this is the politics I referred to earlier. Of course, if Telkom Internet had started providing functionality like this when it wasn't available to competitors, everyone would have complained, so either the same work needs to be done again, or Telkom Internet needs to be a wholesale reseller ...)

Web Africa was the first to have a line tool from what I recall, theirs allows a bit more control than AH's line tool.

I must agree on the fact that without an API provided by Telkom's developer team, none of this would be possible.

Not allowing Telkom access to it's wholesaler API sounds completely retarded but I imagine that's not a decision that was made by the Technical team

 

[ranger]

We have had a link failure in our Gauteng site, we have about 60% of the capacity we normally have, so there will be slow response for everyone except people in the Western Cape.

No ETA on restoration yet.

Resolved at 09h17.

 

[Xman]

We have had a link failure in our Gauteng site, we have about 60% of the capacity we normally have, so there will be slow response for everyone except people in the Western Cape.

No ETA on restoration yet.

Was just about to come moan and bitch. I have an AfriHost free 1gig account. Here is the current comparison between that and my Telkom account.

Telkom

Test conducted on 10 April 2013 09:12:00 AM

Download Speed: 191 kbps (23.9 KB/sec transfer rate)

Upload Speed: 276 kbps (34.5 KB/sec transfer rate)

Latency: 249 ms

AfriHost

Test conducted on 10 April 2013 09:08:45 AM

Download Speed: 3365 kbps (420.6 KB/sec transfer rate)

Upload Speed: 392 kbps (49 KB/sec transfer rate)

Latency: 50 ms

 

[Xman]

Resolved at 09h17.

Yes, resolved, but still worse than AfriHost.

Telkom account

Test conducted on 10 April 2013 09:37:15 AM

Download Speed: 2171 kbps (271.4 KB/sec transfer rate)

Upload Speed: 407 kbps (50.9 KB/sec transfer rate)

Latency: 53 ms

 

[ranger]

Yes, resolved, but still worse than AfriHost.

Telkom account

From 10Mbps line in the office

MyBB International

Test conducted on 10 April 2013 10:10:14 AM
Download Speed: 8169 kbps (1021.1 KB/sec transfer rate)
Upload Speed: 783 kbps (97.9 KB/sec transfer rate)
Latency: 228 ms

MyBB Local:

Test conducted on 10 April 2013 10:12:04 AM
Download Speed: 8030 kbps (1003.8 KB/sec transfer rate)
Upload Speed: 855 kbps (106.9 KB/sec transfer rate)
Latency: 23 ms

 

[craigg123]

Slow Access

Hi Ranger.

I would appreciate any help if you can assist?
Browsing in general is very slow on my 4mb line and has been for a few days now.
I have had the port reset and reset router etc.

LOCAL TRACERT:

C:\Users\CRAIG>tracert www.bidorbuy.co.za

Tracing route to bidorbuy.co.za [196.38.17.138]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms login.router [10.0.0.2]
2 25 ms 22 ms 21 ms 224-128-1.dsl.subscriber.telkomsa.net [105.224.1
28.1]
3 61 ms 203 ms 100 ms 224-0-6.dsl.subscriber.telkomsa.net [105.224.0.6
]
4 231 ms 100 ms 203 ms 224-0-13.dsl.subscriber.telkomsa.net [105.224.0.
13]
5 221 ms 203 ms 101 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.37]
6 128 ms 33 ms 157 ms rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.
43.11.134]
7 162 ms 203 ms 100 ms 196.43.25.138
8 83 ms 203 ms 101 ms internet-solutions-gw.telkom-ipnet.co.za [196.25
.127.182]
9 122 ms 201 ms 101 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
10 224 ms * 107 ms core1a-bry-te0-0-0-1.ip.isnet.net [168.209.100.7
8]
11 122 ms 38 ms 34 ms csw1-b-jup-bry-gi3-1.ip.isnet.net [168.209.217.2
1]
12 165 ms 100 ms 203 ms www.bidorbuy.co.za [196.38.17.138]
13 217 ms 203 ms 102 ms www.bidorbuy.co.za [196.38.17.138]
14 189 ms 127 ms 203 ms www.bidorbuy.co.za [196.38.17.138]

Trace complete.

INTERNATIONAL TRACERT :

Tracing route to www.xda-developers.com [199.48.255.173]
over a maximum of 30 hops:

1 3 ms 2 ms 2 ms login.router [10.0.0.2]
2 26 ms 23 ms 23 ms 224-128-1.dsl.subscriber.telkomsa.net [105.224.1
28.1]
3 172 ms 46 ms 52 ms 224-0-6.dsl.subscriber.telkomsa.net [105.224.0.6
]
4 184 ms 100 ms 203 ms 224-0-13.dsl.subscriber.telkomsa.net [105.224.0.
13]
5 33 ms 91 ms 94 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.37]
6 208 ms 408 ms 203 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 516 ms 511 ms 408 ms te3-7.ccr01.lon09.atlas.cogentco.com [149.6.98.7
3]
8 229 ms 305 ms 409 ms te0-3-0-4.ccr22.lon01.atlas.cogentco.com [154.54
.36.169]
9 326 ms 252 ms 356 ms te0-1-0-4.ccr22.lon13.atlas.cogentco.com [154.54
.57.177]
10 575 ms 306 ms 305 ms te0-7-0-33.ccr22.bos01.atlas.cogentco.com [130.1
17.0.46]
11 530 ms 562 ms 356 ms te0-1-0-7.mpd22.ord01.atlas.cogentco.com [154.54
.43.185]
12 * * * Request timed out.
13 447 ms 612 ms 614 ms te2-1.mag01.ord03.atlas.cogentco.com [154.54.40.
174]
14 315 ms 413 ms 409 ms vl3505.na41.b002281-5.ord03.atlas.cogentco.com [
38.20.49.6]
15 330 ms 613 ms 313 ms 38.104.103.238
16 596 ms 612 ms 612 ms ip74.208-100-32.static.steadfastdns.net [208.100
.32.74]
17 439 ms 612 ms 613 ms ip4.67-202-87.static.steadfastdns.net [67.202.87
.4]
18 316 ms 521 ms 317 ms 199.48.255.173

Trace complete.

SPEED TEST
LOCAL :

Test conducted on 10 April 2013 05:03:09 PM
Download Speed: 206 kbps (25.8 KB/sec transfer rate)
Upload Speed: 389 kbps (48.6 KB/sec transfer rate)
Latency: 109 ms

INTERNATIONAL:

Test conducted on 10 April 2013 05:05:27 PM
Download Speed: 110 kbps (13.8 KB/sec transfer rate)
Upload Speed: 355 kbps (44.4 KB/sec transfer rate)
Latency: 287 ms

 

[Brawler]

My line beyond pathetic again. 2mbps uncapped in Rondebosch. Currently downloading at 6KB/s and I have down hardly any downloading this month. Meh

 

[jdzah]

My line beyond pathetic again. 2mbps uncapped in Rondebosch. Currently downloading at 6KB/s and I have down hardly any downloading this month. Meh

Same thing happened to me. Same account also Cape Town. Called in and the lady said that there's absolutely nothing wrong. It was my first day on TI. Warm sloth welcome.

 

[blunt]

My line was a bit laggy yesterday but nothing major - going great again today. 112GB so far this month.

My office is in Rondebosch and the line is managed via Web Africa, depending on the time of the day my line noise/attenuation goes to hell and gone - can barely sync at 3mbps sometimes, whereas most of the time I sit @ 5mbps; some serious congestion/exchange issues in that area.

 

[copacetic]

Torrents slooooooooooow.

Hardly anything downloaded, was full speed yesterday.

How do I find out what's going on?

 

[abs1]

Torrents slooooooooooow.

Hardly anything downloaded, was full speed yesterday.

How do I find out what's going on?

Have to agree internet was rather terrible last night, for the first time I had really bad experience with my TI 2Mbs uncpapped. Nzbs was only running half speed which almost never happens. Web pages took ages to load and http downloads kept on failing. Switched to my free 1gb Afrihost and everything was breeze so that ruled out congested exchange. I wonder if Telkom are trying to get their shaping up to scratch, maybe Ranger can shed more light on the issue.

 

[jdzah]

Have to agree internet was rather terrible last night, for the first time I had really bad experience with my TI 2Mbs uncpapped. Nzbs was only running half speed which almost never happens. Web pages took ages to load and http downloads kept on failing. Switched to my free 1gb Afrihost and everything was breeze so that ruled out congested exchange. I wonder if Telkom are trying to get their shaping up to scratch, maybe Ranger can shed more light on the issue.

+1
I also thought about the congested saga, but my router lit up like a disco ball when I tried my IS trail.
I'm new to Telkom but I haven't seen any similar reports prior to my signup.
hope it's once off