Telkom Internet Uncapped User Feedback.

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after months of crappy mweb i moved to TI and guess what? it seems even more crappy??? i was shaped minutes into using the account. I have the 2mbs uncapped and was getting full speed download for 3 mins and then all of a sudden i get only 0.6kbps!! wtf! are u shaped on TI as soon as you log in?? i have pm'd ranger but no response as yet:(
 
poorestguy said:
after months of crappy mweb i moved to TI and guess what? it seems even more crappy??? i was shaped minutes into using the account. I have the 2mbs uncapped and was getting full speed download for 3 mins and then all of a sudden i get only 0.6kbps!! wtf! are u shaped on TI as soon as you log in?? i have pm'd ranger but no response as yet:(
Click to expand...

What type of download?

Maybe post a trace route?

I tend to get full speed on most downloads, day or night. The occasional torrent dl also seems fine, although during day time I do limit the speed.
 
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poorestguy said:
after months of crappy mweb i moved to TI and guess what? it seems even more crappy??? i was shaped minutes into using the account. I have the 2mbs uncapped and was getting full speed download for 3 mins and then all of a sudden i get only 0.6kbps!! wtf! are u shaped on TI as soon as you log in?? i have pm'd ranger but no response as yet:(
Click to expand...

No, you weren't being shaped.

As I replied to you, I started a torrent on my home ADSL line (running rtorrent):

[Throttle 8/200 KB] [Rate 0.3/203.4 KB] [Port: 6947] [U 0/9] [D 31/50] [H 0/32] [S 0/36/768] [F 1/128]

* 86.6 / 212.9 MB Rate: 0.0 / 202.5 KB Uploaded: 0.0 MB [36%] 0d 0:10 [T R: 0.00]

So, 36% into the torrent, I have been doing 200kBps (the rate limit set on rtorrent, my bandwidth schedule isn't work 100% :-/, it is supposed to be lower during peak times) on my own 2Mbps uncapped account (not some special account) on my own 2Mbps ADSL line. You're going through the same site.

So, you may want to try a different torrent, or of you want, PM me the torrent URL/URN/magnet link.
 
ok so i restarted my router and was then getting speeds of 100kbs. i will try a different torrent today and let you know but this torrent had plenty of seeders so we'll see. thanks for the support and i'll keep you posted!
 
poorestguy said:
ok so i restarted my router and was then getting speeds of 100kbs. i will try a different torrent today and let you know but this torrent had plenty of seeders so we'll see. thanks for the support and i'll keep you posted!
Click to expand...
The number of seeds is not a true indicator of how fast a torrent will download.

I find that true p2p torrent sites like TheBox & TheEmpire where you have to maintain a ratio (or purchase gigs) perform well even with few seeds.
 
MickZA said:
The number of seeds is not a true indicator of how fast a torrent will download.

I find that true p2p torrent sites like TheBox & TheEmpire where you have to maintain a ratio (or purchase gigs) perform well even with few seeds.
Click to expand...

i will try other torrents today but generally i always get full speed if there are lots of seeders. One thing im happy about is that the streaming services are working beautifully! no stutters nothing on youtube and man what pure bliss:D with mweb, those guys used to shape youtube for me and that was a deal breaker as far as im concerned. so even if my downloads are slightly shaped i dont really care:) they must just leave the streaming services unshapped and i'll be happy
 
I have terrible latency this afternoon.
Speed tests is good, but latency for local and international is very high.

Could someone in the PE region maybe do a pingtest to compare?

 
MickZA said:
View attachment 46467

Maybe your Telkom lines don't like todays sunny weather (still cold though) :)
Click to expand...

Sheez, I don't know. It happened yesterday as well. Hopefully Ranger can shed some light.
Thx Mick.
:)

Edit: It is not ISP specific either. Same stats with other account and I've rebooted a couple of times.
 
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Does Telkom do prorata billing? If I sign up on around the 25th or so will they charge me less for April?
 
ok just an update. im now getting full downloads speeds on all torrents and full downloads speeds on all streaming services:D ooooh im so happy!!! please remain that way:whistle:
 
Test conducted on 13 April 2013 12:54:55 PM

Download Speed: 207 kbps (25.9 KB/sec transfer rate)

Upload Speed: 396 kbps (49.5 KB/sec transfer rate)

Latency: 234 ms

This is test results for my 2mb line and 10gb telkom account, I'm in Northern suburbs of Western Cape. Been this slow since just before April and also getting constant time outs, specially when trying to download through my PS3

#On my router under status it says my line is down: 2mb - up: 5?? does his mean the problem can be with my telkom internet or do the router just show the speed its supposed to be?
 
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northern suburbs cape town...........

2 meg uncapped telkom account



local test.......


Test conducted on 4/14/2013 8:57:46 PM

Download Speed: 67 kbps (8.4 KB/sec transfer rate)
Upload Speed: 95 kbps (11.9 KB/sec transfer rate)
Latency: 1665 ms




international test........


Test conducted on 4/14/2013 9:02:08 PM

Download Speed: 172 kbps (21.5 KB/sec transfer rate)
Upload Speed: 119 kbps (14.9 KB/sec transfer rate)
Latency: 1935 ms




i have been trying to get help from telkom for over a month ....they open a fault tell me there is something wrong and thats that......

tomorrow they will get another call........lol
 
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local



Test conducted on 4/15/2013 9:20:36 AM

Download Speed: 1763 kbps (220.4 KB/sec transfer rate)
Upload Speed: 423 kbps (52.9 KB/sec transfer rate)
Latency: 58 ms




international.................


Test conducted on 4/15/2013 9:22:36 AM

Download Speed: 640 kbps (80 KB/sec transfer rate)
Upload Speed: 384 kbps (48 KB/sec transfer rate)
Latency: 226 ms




2meg line telkom uncapped....




79902549.png



79902669.png
 
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sallyspencer said:
... I have been trying to get help from telkom for over a month ....they open a fault tell me there is something wrong and thats that......

tomorrow they will get another call........lol
Click to expand...

Primary suspect is exchange congestion, if you haven't done so already run a tracert as per the example with no downloads of any type running when you experience the problem.

If your second hop (bolded in the example) is in the hundreds of millesecs you probably have exchange congestion, results will vary depending on the time of day. Not much the helpdesk can do if the exchange needs upgrading.

Code: 
C:\Users\mick>tracert google.co.za

Tracing route to google.co.za [173.194.34.120]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  ipcop2.mickza [192.168.11.254]
[B][SIZE=3]  2    13 ms    19 ms    19 ms  224-140-1.dsl.subscriber.telkomsa.net [105.224.140.1][/SIZE][/B]
  3    38 ms    39 ms    39 ms  226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
  4    41 ms    49 ms    49 ms  226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
  5    46 ms    39 ms    49 ms  wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
  6   186 ms   189 ms   189 ms  lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.58]
  7   176 ms   189 ms   179 ms  196.25.191.146
  8   199 ms   189 ms   269 ms  209.85.240.63
  9   188 ms   189 ms   189 ms  209.85.253.47
 10   188 ms   189 ms   189 ms  lhr14s20-in-f24.1e100.net [173.194.34.120]

Trace complete.
 
Subways81 said:
Called telkom today re an account issue and while speaking to the Options guy he gave me a 25% discount on my dsl fastest line rate, catch is you have to sign up for a year... No problem as I intended to keep my line with telkom anyway. Score.
Click to expand...

Please could u indicate which options u had to choose on 10210.

I have trying to get some more info from Telkom, and the best I could get was that if I cancel, they will give me 25% discount. That is not going to help, since I want to upgrade to a 4 meg uncapped and the 25% discount will make it worthwhile.
 
gg za said:
Please could u indicate which options u had to choose on 10210.

I have trying to get some more info from Telkom, and the best I could get was that if I cancel, they will give me 25% discount. That is not going to help, since I want to upgrade to a 4 meg uncapped and the 25% discount will make it worthwhile.
Click to expand...

Ask for options centre. Say you want to upgarde and ask about 25% discount. Note discount only for long time customers.
 
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