Telkom Internet Uncapped User Feedback.

Status
Not open for further replies.
What? Ranger is back :D <3 . Hope you had alot of rest because you won't be getting much this month :p.

March on Ti was awesome and we didn't even suffer when the undersea cable went down :).
 
RoMark, have you had any improvement yet? I have been on the phone with Telkom (Telkom UNCAPPED 2MB) for the past week. Latency is horrible lately. Also in PE area. Its not exchange congestion though, afrihost is running fine.

Don't know what else to do....

PS- my download speeds are perfect, but my pings locally are over 200ms
 
civil2000 said:
RoMark, have you had any improvement yet? I have been on the phone with Telkom (Telkom UNCAPPED 2MB) for the past week. Latency is horrible lately. Also in PE area. Its not exchange congestion though, afrihost is running fine.

Don't know what else to do....

PS- my download speeds are perfect, but my pings locally are over 200ms
Click to expand...

Haven't checked the last few days, but the following is for today.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\>tracert capetown.spdtst.saix.net

Tracing route to wbs-ip-dlr-1-1.telkom-ipnet.co.za over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 9 ms 9 ms 8 ms 224-140-1.dsl.subscriber.telkomsa.net []
3 26 ms 26 ms 25 ms 226-0-6.dsl.subscriber.telkomsa.net []
4 21 ms 19 ms 19 ms 226-0-13.dsl.subscriber.telkomsa.net []
5 26 ms 26 ms 28 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [
6 27 ms 26 ms 27 ms 196.43.51.26
7 27 ms 26 ms 27 ms wbs-ip-cat-1-fwsm-speedtest.telkom-ipnet.co.za [
196.25.37.2]
8 26 ms 26 ms 26 ms wbs-ip-dlr-1-1.telkom-ipnet.co.za [196.25.37.14]


Trace complete.

C:\>
Click to expand...


This video defaulted to 480p, but watched it on 720p without any stutter. Had several stutters on 1080p.
http://www.youtube.com/watch?v=-en0QTqbqw0

Ping Test:






Speedtests added.
Intl latency is a bit higher than I'm used to.
Local about par.
 

Attachments

  • 01042013_local.JPG
    01042013_local.JPG
    41.5 KB · Views: 117
  • 01042013_Intl.JPG
    01042013_Intl.JPG
    41.1 KB · Views: 118
Last edited:
I'm at the beginning of a new month and only getting 75KBps max on a 4Mb uncapped line. WTH??
 
Veraclus said:
I'm at the beginning of a new month and only getting 75KBps max on a 4Mb uncapped line. WTH??
Click to expand...
When did you move to uncapped?
My line is going full speed.

Maybe if you post a trace route to local and International site, Ranger or one of the other guys can give more input?
 
Had a look at my SNR and attenuation levels and it seems rubbish. Maybe someone can confirm?

I see I had several dc's through the night and early morning.
Internet in general still seems okay though. We had lot of wind and rain since Thursday. I suppose that could have created the deterioration. I see the sync rate has dropped a bit.

Old stats:
SNR ratios.JPG

Latest:
Noise 01042013.JPG
 
Last edited:
Having doubts about this account.. Both my account and my mates on the other side of Cape Town are performing very poorly of late. You can basically forget to stream anything and just loading a site can take an age. Only used 40GB odd as well (2mb)
 
Brawler said:
Having doubts about this account.. Both my account and my mates on the other side of Cape Town are performing very poorly of late. You can basically forget to stream anything and just loading a site can take an age. Only used 40GB odd as well (2mb)
Click to expand...
Ranger posted something in the last 2 or 3 pages about usage for Capetown still higher than they expected.
I'm working from memory here though and I advise nobody to trust my memory.
:)

Maybe Ranger will give you feedback tomorrow or yo could try the guys on facebook or Twitter?

Edit:
Found it. Post #1320
Please post a traceroute, to confirm which site you are going through. Cape Town is still running higher utilisation than we had planned for, and some physical work is required to increase capacity there.

(speed won't be affected by how long the download has been running, but by the utilisation on the network, and there are some variances by region. For example, in the Cape Town site, while utilisation is high during the day - as one would expect - it increases further from around 15h30 to peak at around 22h30, and only drops below the 09h00 utilisation after midnight)
Click to expand...
 
Last edited:
2614524570.png


And this on my new Telkom ISP. On a 10meg line!!!!! People at the telkom helpdesk can't / won't help me and suggested I cancel the contract if I am not happy with the speed...
 
Nicci said:
2614524570.png


And this on my new Telkom ISP. On a 10meg line!!!!! People at the telkom helpdesk can't / won't help me and suggested I cancel the contract if I am not happy with the speed...
Click to expand...
Eish!

Seems like that a lot of people are not having much luck with the Net on the various ISP's.

Maybe try @TelkomZA on twitter or try with other ISP details to see if it is a TI problem?

Edit:
Or check here: - Maybe your area is affected?
http://networkfail.solidsystems.co.za/

I've just checked with pingtest and my line has dropped from "A" grade to "C" grade with packet loss and high jitter count for local.
International has gone from "B" to "D" grade with lots of jitter and packet loss.
It does seem that there are some problems around.
 
Last edited:
These are my results on a 4mb line.



What I really need is faster upload speeds. :o
 
Nice. Hmm, I don't know what is wrong, Telkom can't find the fault and say my line is all ok. Ai jai jai, will have to wait and see if it will be better tomorrow.
 
RoMark said:
Eish!

Seems like that a lot of people are not having much luck with the Net on the various ISP's.

Maybe try @TelkomZA on twitter or try with other ISP details to see if it is a TI problem?

Edit:
Or check here: - Maybe your area is affected?
http://networkfail.solidsystems.co.za/

I've just checked with pingtest and my line has dropped from "A" grade to "C" grade with packet loss and high jitter count for local.
International has gone from "B" to "D" grade with lots of jitter and packet loss.
It does seem that there are some problems around.
Click to expand...

Oh ok. It would be good to know that I am not the only one with the bad speeds lol! I just hope I did not make a mistake by signing a 24 month contract with them now :(
 
Nicci said:
Oh ok. It would be good to know that I am not the only one with the bad speeds lol! I just hope I did not make a mistake by signing a 24 month contract with them now :(
Click to expand...

Nicci why did you sign a 24month contract. You never ever sign a contract with an ISP
 
Nicci said:
I needed a new modem, as the one that I had does not work that well :(
Click to expand...

just take your old one to a telkom shop and say its not working and you not sure if its the router or the line. Log a fault and they'll give you a free router D-link DSL-2750u

I got one for free and I didn't even take my old one in. Just told them something wrong and she handed me one and said she'd sort out the paperwork. Problem ended up being me getting capped last month :O
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X