Telkom Internet Uncapped User Feedback.

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Having to wait for 75k images to load. Takes me back to my 14400 baud modem days.
 
No, me too. Still unable to download HTTP files. Netflix is streaming, but on low quality.

Same here. Hulu Plus not happening on Apple TV tonight. Getting tired of this up and down international bandwidth quality in the evenings.
 
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Torrents have been really crap lately, they start downloading at 300kBps then after 5min they drop right down to 10kBps :(
NZB's dont seem too bad, but still not getting the speed I used to get in the past.
This is definetly not the Ti I'm used to.

I'm gonna wait till 00:00 to see if my torrents start running how they should. If after 00:00 I get line speed then I can blame the slowness on the Shaper.

UPDATE: Its 01:45 and torrents are flying!
CONCLUSION: Looks like the Ti Shaper is being aggressive with the shaping of torrents :cry:
 
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Definitely the shaping, but the shaping rules seem weird. NNTP seems to fly at all hours of the day, but for some reason the other protocols are taking a hit. Performance has been steadily degrading in the evenings - browsing and streaming, which you'd expect to be prioritised are really, really crap. Daytime is a little better but it has also been steadily declining recently. If I wanted an account that was useless any time but after hours, I'd get the Openweb After Hours uncapped - at least there they relax shaping at the stroke of 5pm.

Ranger/TelkomZA - are there any problems in general, or in the WC?
 
Definitely the shaping, but the shaping rules seem weird. NNTP seems to fly at all hours of the day, but for some reason the other protocols are taking a hit. Performance has been steadily degrading in the evenings - browsing and streaming, which you'd expect to be prioritised are really, really crap. Daytime is a little better but it has also been steadily declining recently. If I wanted an account that was useless any time but after hours, I'd get the Openweb After Hours uncapped - at least there they relax shaping at the stroke of 5pm.

Ranger/TelkomZA - are there any problems in general, or in the WC?

Would agree with what you've said.

Not impressed lately. In the evenings certain protocols are getting shafted, they weren't before.

Some feedback would be appreciated.
 
Signed up for Uncapped with Telkom through their website about 2 hours ago. At the end it said that someone would be contacting me soon.
Does anyone approximately know how long it takes on average before they call?
 
Signed up for Uncapped with Telkom through their website about 2 hours ago. At the end it said that someone would be contacting me soon.
Does anyone approximately know how long it takes on average before they call?

A few days
 
Signed up for Uncapped with Telkom through their website about 2 hours ago. At the end it said that someone would be contacting me soon.
Does anyone approximately know how long it takes on average before they call?

PM TelkomZA on these forums. He'll get the process done in no time.
 
PM TelkomZA on these forums. He'll get the process done in no time.

TelkomZa is not what it used to be.
Don't know if Charl is still involved with them.
The guys manning it lately (using monikers ^MM and ^BF to identify themselves) don't respond and when they do it's days later, with a vague buck-pass.
Haven't had much luck trying to get them to resolve line speed issues.

That said, it'll be much, much better than phoning them.
Their phone jockeys are trained to ask you if you've been to speedtest.net and will ask you to reboot your router. That's all they do.
 
TelkomZa is not what it used to be.
Don't know if Charl is still involved with them.
The guys manning it lately (using monikers ^MM and ^BF to identify themselves) don't respond and when they do it's days later, with a vague buck-pass.
Haven't had much luck trying to get them to resolve line speed issues.

That said, it'll be much, much better than phoning them.
Their phone jockeys are trained to ask you if you've been to speedtest.net and will ask you to reboot your router. That's all they do.

I have just had a smashing buck-pass from TelkomZA :( I hope my line comes right soon, my kids are going through YouTube withdrawal and its not pretty!!
 
TelkomZa is not what it used to be.
Don't know if Charl is still involved with them.
The guys manning it lately (using monikers ^MM and ^BF to identify themselves) don't respond and when they do it's days later, with a vague buck-pass.
Haven't had much luck trying to get them to resolve line speed issues.

That said, it'll be much, much better than phoning them.
Their phone jockeys are trained to ask you if you've been to speedtest.net and will ask you to reboot your router. That's all they do.

Yeah. In the end I did call Telkom. Turns out that they didn't even have my info for signing up through the website -_-
Luckily the person that I talked to was able to help me and I got my login details about 30 minutes later.
 
Yeah. In the end I did call Telkom. Turns out that they didn't even have my info for signing up through the website -_-
Luckily the person that I talked to was able to help me and I got my login details about 30 minutes later.

Amusingly - same thing happened to me. Applied for an account through their website - which went straight into the void. Good thing I got in touch with TelkomZA or I would've been sitting waiting for a response for days.
 
Amusingly - same thing happened to me. Applied for an account through their website - which went straight into the void. Good thing I got in touch with TelkomZA or I would've been sitting waiting for a response for days.
Same here.
 
Seems we are getting speed upgrades afterall....well those of us capable of reaching our max speed currently anyways :p
 
Signed up for Uncapped with Telkom through their website about 2 hours ago. At the end it said that someone would be contacting me soon.
Does anyone approximately know how long it takes on average before they call?

It's quicker to call them and only takes a few minutes.
 
Would agree with what you've said.

Not impressed lately. In the evenings certain protocols are getting shafted, they weren't before.

Some feedback would be appreciated.

If you don't have a location set on your account to at least a province or region of South Africa, and provide no further information, it is difficult to provide feedback.

There is currently an issue with SAIX's Akamai deployment, and it seems to mostly affect people in the Western Cape, resulting in those users pulling content from the Akamai servers at MWEB, and the SAIX<->MWEB peering link is suffering from that. SAIX notified Akamai some time back. All traffic not served from Akamai or MWEB should not be affected.

For all other regions, as communicated previously, we have been having some resource utilisation problems on our traffic management platform, which still affect our Gauteng site. We upgraded the Cape Town site two weeks ago, and the upgrade for the Gauteng site will go ahead tonight as planned. The resource utilisation issue may have been contributing to problems during our peak traffic times, which are 20h00 to 22h00 on Mon-Thu and Sun, and sometimes also (to a slightly lesser degree) 14h30 to 16h00, but it could also just be due to more demand at those times. After the upgrade, we will know more.
 
If you don't have a location set on your account to at least a province or region of South Africa, and provide no further information, it is difficult to provide feedback.

There is currently an issue with SAIX's Akamai deployment, and it seems to mostly affect people in the Western Cape, resulting in those users pulling content from the Akamai servers at MWEB, and the SAIXMWEB peering link is suffering from that. SAIX notified Akamai some time back. All traffic not served from Akamai or MWEB should not be affected.

For all other regions, as communicated previously, we have been having some resource utilisation problems on our traffic management platform, which still affect our Gauteng site. We upgraded the Cape Town site two weeks ago, and the upgrade for the Gauteng site will go ahead tonight as planned. The resource utilisation issue may have been contributing to problems during our peak traffic times, which are 20h00 to 22h00 on Mon-Thu and Sun, and sometimes also (to a slightly lesser degree) 14h30 to 16h00, but it could also just be due to more demand at those times. After the upgrade, we will know more.

I'm convinced that the akamai servers on saix are flawed in some way. Because playstation network downloads are sloooow (maybe 6gb in 24 hours on 4mbps, downloads failing half way. On Mweb it was never a problem, and works better when switch to Afrihost account.

(Gauteng)
 
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I'm convinced that the akamai servers on saix are flawed in some way. Because playstation network downloads are sloooow (maybe 6gb in 24 hours on 4mbps, downloads failing half way. On Mweb it was never a problem, and works better when switch to Afrihost account.

(Gauteng)

A colleague tested in the office today in Gauteng, and we were getting > 1MB/s from SAIX Akamai on a TI capped account.

Are you sure you were hitting SAIX Akamai (165.165.*) and not MWEB Akamai (197.something)?
 
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