Telkom Internet Uncapped User Feedback.

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waynehooper said:
International is slooowwww for me this afternoon. Mweb running fine. What's up Telkom...

Test conducted on Sun Feb 3 14:54:02 2013
Download Speed: 336 kbps (42 KB/sec transfer rate)
Upload Speed: 170 kbps (21.3 KB/sec transfer rate)
Latency: 479 ms
Click to expand...

I don't know where East London goes, if you give a traceroute, I can tell you. But, if East London goes via our 'South' PoP, we are experiencing some problems there and working on getting it back to what it was like yesterday ...
 
ranger said:
I don't know where East London goes, if you give a traceroute, I can tell you. But, if East London goes via our 'South' PoP, we are experiencing some problems there and working on getting it back to what it was like yesterday ...
Click to expand...
AFAIK EL-LTG(or PSW)-GW-CPT
 
hey ranger,

Having a really terrible first day back with TI. Couldn't download via news host. Then tested my Afrihost 1gig free acount and got full speeds using their news server. Then when I switched back to my telkom account it did connect and seemed to work ok. Was getting about 250KB/s. But I only managed to download around 200mb from around 2pm until now. Now nothing is happening. But a check back on Afrihost and all is well on their network. Browsing seems fine and youtube ok. Http downloads around 200KB/s. For those who want to know, I am on a 4mb uncapped account.

Here is a ping and tracert:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\>ping news.saix.net

Pinging news.saix.net [196.43.2.61] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 196.43.2.61:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\>tracert news.saix.net

Tracing route to news.saix.net [196.43.2.61]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.57.254
2 * 11 ms 9 ms 224-132-1.dsl.subscriber.telkomsa.net [105.224.132.1]
3 20 ms 19 ms 19 ms 224-0-6.dsl.subscriber.telkomsa.net [105.224.0.6]
4 19 ms 19 ms 50 ms 224-0-13.dsl.subscriber.telkomsa.net [105.224.0.13]
5 19 ms 20 ms 21 ms rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.37]
6 * * 43 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [196.43.11.22]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

You would know better what to make of that.

You should have my ADSL username on PM.

Here is some more info if needed:

Status: Connected
Connection Type: PPPoE
IP Address: 105.228.162.122
Subnet Mask: 255.255.255.255
Default Gateway:105.224.132.1
Primary DNS: 196.43.34.190
Secondary DNS: 196.43.46.190
 
Hooray - Mweb premium got the port reset and I'm up again.

Seems Telkom thought anyone who had issues must have been related to their TI problems.
 
ranger said:
I don't know where East London goes, if you give a traceroute, I can tell you. But, if East London goes via our 'South' PoP, we are experiencing some problems there and working on getting it back to what it was like yesterday ...
Click to expand...

Here is the traceroute. East London is in the Eastern Cape (near Port Elizabeth)

Traceroute has started…

traceroute to www.bbc.net.uk (212.58.244.67), 64 hops max, 72 byte packets
1 gargoyle (192.168.0.1) 1.400 ms 0.982 ms 0.866 ms
2 224-120-1.dsl.subscriber.telkomsa.net (105.224.120.1) 11.203 ms 12.080 ms 12.305 ms
3 226-0-6.dsl.subscriber.telkomsa.net (105.226.0.6) 73.207 ms 71.770 ms 71.246 ms
4 226-0-13.dsl.subscriber.telkomsa.net (105.226.0.13) 124.621 ms 130.873 ms 126.150 ms
5 wblv-ip-hsll-1-wan.telkom-ipnet.co.za (196.25.39.45) 131.034 ms 130.379 ms 130.600 ms
6 lon-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za (196.43.9.46) 294.315 ms 476.891 ms 409.986 ms
7 * * *
8 * * *
9 * * *
10 ae0.er01.telhc.bbc.co.uk (132.185.254.109) 456.927 ms 479.436 ms 409.573 ms
11 132.185.255.148 (132.185.255.148) 409.611 ms 409.003 ms 409.439 ms
12 bbc-vip112.telhc.bbc.co.uk (212.58.244.67) 614.543 ms 494.801 ms 410.000 ms
 
i am cape town and about 2 hours ago my adsl went to slower than crawl......it has taken me nearly an hour to get into mybroadband.....

i have switched off router for 30 mins and still the same.....

i have no international pages at all......





UPDATE.........seems to be ok now...
 
Last edited:
ranger said:
From hop 5 to 7 you are going from Belville to Rosebank. Light takes 4.3ms to travel the distance, a reasonable latency for packets to travel both directions is 20ms. So, this aspect probably won't get much better.

What latency are you getting to your servers in CT?
Click to expand...

Here you go kind sir.

On Telkom:
Tracing route to [196.41.137.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 10 ms 10 ms 10 ms 224-144-1.dsl.subscriber.telkomsa.net [105.224.144.1]
3 10 ms 10 ms 10 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 10 ms 10 ms 10 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 10 ms 11 ms 10 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 34 ms 33 ms 34 ms rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.43.11.134]
7 35 ms 35 ms 35 ms 196.43.25.138
8 34 ms 34 ms 35 ms gigabitethernet1-1-2.vic-pr-1.mweb.co.za [197.80.4.118]
9 36 ms 35 ms 35 ms tengig0-0-0-1.vic-p-1.mweb.co.za [197.80.4.140]
10 35 ms 34 ms 35 ms tengig0-7-0-0.vic-p-2.mweb.co.za [197.84.4.36]
11 35 ms 34 ms 35 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]
12 33 ms 33 ms 33 ms 196.28.178.115
13 33 ms 33 ms 32 ms 196.28.178.70
14 34 ms 33 ms 33 ms 196.41.144.39
15 33 ms 33 ms 34 ms 196.41.137.102
16 33 ms 34 ms 34 ms [196.41.137.103]

Trace complete.

Ping statistics
Packets: Sent = 2, Received = 2, Lost = 0 (0,0%)
Round Trip Times: Minimum = 35ms, Maximum = 35ms, Average = 35ms
Click to expand...

On Webafrika:
Tracing route to [196.41.137.103]
over a maximum of 30 hops:

1 10 ms 10 ms 10 ms wblv-ip-bb-1.ipnet.wa.co.za [41.185.100.1]
2 11 ms 11 ms 11 ms wnls-ipc1-vl-105.wa.co.za [196.220.59.250]
3 12 ms 11 ms 11 ms wnls-cr1-vl-801.wa.co.za [41.185.0.67]
4 10 ms 10 ms 10 ms mweb.ct1.napafrica.net [196.46.25.15]
5 10 ms 10 ms 10 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]

6 10 ms 10 ms 10 ms 196.28.178.115
7 10 ms 10 ms 10 ms 196.28.178.70
8 12 ms 12 ms 12 ms 196.41.144.39
9 10 ms 10 ms 10 ms 196.41.137.102
10 10 ms 10 ms 10 ms [196.41.137.103]
Click to expand...

Then I thought it might just be higher to Mwebs CT network as our Hetzner Server is about 12-13ms on telkom. But nope. Some are 10ms, other over 30ms. Clearly there is some sort of routing thats buggered.

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 10 ms 9 ms 10 ms 224-144-1.dsl.subscriber.telkomsa.net [105.224.144.1]
3 10 ms 10 ms 10 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 11 ms 10 ms 10 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 10 ms 9 ms 11 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 33 ms 33 ms 32 ms 196.43.39.166
7 33 ms 33 ms 33 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
8 37 ms 37 ms 36 ms nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.34]
9 38 ms 37 ms 37 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43.22.222]

Trace complete.
Click to expand...
 
Seems INT latency the routing is also buggered. On avg I get 100ms more to INT servers when using Telkom.

On Telkom:
Tracing route to hetzner.de [213.133.107.227]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 10 ms 10 ms 10 ms 224-144-1.dsl.subscriber.telkomsa.net [105.224.144.1]
3 10 ms 11 ms 10 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 11 ms 10 ms 10 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 11 ms 10 ms 11 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 185 ms 185 ms 186 ms fra-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.43.9.102]
7 178 ms 182 ms 178 ms s5-0-0-16.ipa4.lon1.bbnplanet.net [195.16.162.129]
8 265 ms * 265 ms 195.16.162.254
9 266 ms 265 ms 265 ms hos-bb2.juniper3.rz1.hetzner.de [213.239.240.145]
10 * 266 ms 267 ms hos-tr2.ms-ex3k2.rz1.hetzner.de [213.239.192.83]
11 267 ms 267 ms 267 ms www.hetzner.de [213.133.107.227]

Trace complete.
Click to expand...

On Webafrika:
Tracing route to hetzner.de [213.133.107.227]
over a maximum of 30 hops:

1 10 ms 10 ms 10 ms wblv-ip-bb-1.ipnet.wa.co.za [41.185.100.1]
2 11 ms 11 ms 11 ms wnls-ipc1-vl-108.wa.co.za [196.220.59.238]
3 11 ms 11 ms 10 ms wnls-cr1-vl-801.wa.co.za [41.185.0.67]
4 42 ms 11 ms 12 ms 41-66-150-41-29.WC-RO-DCE-1-to-WEB001-CPE.africainx.net [41.66.150.41]
5 161 ms 162 ms 161 ms CORE_GB-LD-TE-DCE-1_TO_GB-LD-GS-DCE-1_ABOVENET_P2P__10G.gb [41.84.12.129]
6 190 ms 161 ms 161 ms te6-4-rt1-ldn1.core.noris.net [195.66.225.39]
7 172 ms 173 ms 173 ms vl835-rt1-ffm2.core.noris.net [213.95.14.2]
8 * 174 ms 173 ms hetzner-gw.noris.net [213.239.242.249]
9 180 ms 179 ms 178 ms hos-bb2.juniper3.rz1.hetzner.de [213.239.240.145]
10 178 ms 181 ms 180 ms hos-tr1.ms-ex3k2.rz1.hetzner.de [213.239.192.67]
11 188 ms 188 ms 187 ms www.hetzner.de [213.133.107.227]

Trace complete.
Click to expand...
 
Anyone have any experience with the new Telkom uncapped packages and how they are holding up with throtteling and shaping? Can you pull a few gb a day or does it give problems?
 
On a 2MB Telkom ADSL Line with 15GB (+1GB) Capped Afrihost account. Thinking of getting a Telkom Uncapped Account (2MB Bundled). I only download (HTTP & P2P) on weekends but not much. Getting the full speed is very important to me especially for surfing and streaming YouTube videos.

Can anyone tell me:
1. Will I get full speed (for web, email, YouTube, etc) all the time?
2. Can I download (mostly on weekends) up to 50GB (HTTP & Torrents) per month without my speed (for above) being affected at all?
 
Last edited:
Tim182 said:
Anyone have any experience with the new Telkom uncapped packages and how they are holding up with throtteling and shaping? Can you pull a few gb a day or does it give problems?
Click to expand...
I'm not an extreme user by any means and my line have been a bit rubbish the last 5 - 6 months, but since moving to uncapped things have improved for me.

I think it is a bit difficult to judge at this stage as Telkom was/are working on the lines.

I have 2 playstations downloading at the same time with 2 x 15GB updates, 2 x 6GB updates and various 4GB + demos and trailers.
I watch a lot of youtube videos and supersport streaming.

I haven't noticed anything that resemble throttling or shaping, but it is not that easy to detect it on PS3 updates.
Mostly my streaming and Youtube videos are running smothly.

There have been times when it did not go well, but it was in periods where ppl were in general complaining about slow browsing, downloading, etc.
I don't really download torrents, nbz, etc

I'm more than happy atm with the service I'm receiving, given that there is a learning curve to be expected with all the changes.
 
Ever since yesterday my torrents are very heavily shaped. At the moment I am getting 2.5kbps down

Previously I was getting 180+ (2mb line)
 
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