Telkom LTE Blocking Teamviewer

A

Apoc

Active Member
Joined
Feb 13, 2007
Messages
36
Drake007 said:
This is the response from Teamviewer. They actually don't know how difficult this will be to get done..

Thanks for contacting us. We have heard from a number of users in South Africa yesterday and today, all of whom are customers of Telkom and who are having trouble connecting with TeamViewer. Our own technicians have investigated this and have confirmed that the issue lies with Telkom, not with TeamViewer. The problem only appears to exist when you are trying to make a connection to another Telkom user, but if you make a connection to a remote computer that is outside of Telkom's network, it will work fine.

Can you chase the matter up with Telkom again? Try to escalate it higher with them, eg. to their 2nd Level or 3rd Level Support team if you can.
Click to expand...

Thanks, but we have an issue using Telkom LTE at home trying to connect to the office using IS bandwidth.
 
M

Moe4Rae

Active Member
Joined
May 7, 2014
Messages
99
we had an issue today, but after logging the issue with the ISP we seem to have come back online
 
David

David

Well-Known Member
Joined
Aug 6, 2003
Messages
223
Same issue on Telkom LTE and Fibre. Since yesterday!
 
Telkom

Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
Hi All,

Thank you for all your post.

We confirm that we have not blocked any of Teamviwer or any websites connections.

Please keep on testing, it should be working.

Thank you. May you have a great day.

Kind regards
William
Telkom Social Media team
 
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