Telkom LTE data

[Lauraine]

Please can someone help a computer illiterate
I have a mobile phone on contract with sim and an LTE Huawei router with separate sim
I purchased a 500GB bundle from Telkom for R 1799 in January and have received notification that am Out Of Bundle. I do not use the internet to download movies etc so cannot understand how it can already be depleted.
I have tried everything to see my data usage but cannot find how to do this.
I have registered with MyTelkom and cannot link the LTE sim as it wants an OTP which obviously I cannot receive as the sim is in the router.
PLEASE can someone help me
Many thanks
Lauraine

 

[NorthPole]

Hi, I'd suggest putting the SIM in our phone to receive the OTP. However you can just try this. No need to register if it's a one off check.

ACCOUNT BALANCE

Dial *188# / *100# / *101#

(With the sim in the phone)

Should receive a sms with the remaining data balance.

 

[sand_man]

You can also log into your router via web browser, 192.168.8.1, user:admin password: admin (unless you manually changed these defaults), from the sms option send a blank sms to 188

 

[Lauraine]

I should have typed 50Gb and not 500
Thank you for the replies I will try the various options now and give you feedback
I am just so frustrated

 

[sand_man]

I'm not familiar with the Telkom mobile data bundles but does unused data roll over indefinitely?

 

[NorthPole]

12 Months from date of activation for a 50GB bundle

 

[slumdawg]

www.telkom.co.za/today
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Log in instantly

 

[sand_man]

www.telkom.co.za/today
Log in
Already have an account? Login below
Log in instantly

Yeah, log in instantly using your sim option. Forgot about that.

 

[Lauraine]

I tried all the above options without any success. So I now connect to the internet via hotspot as I am not prepared to be ripped off by Telkom. I point blank refuse to pay for data if this is what is going to happen. I could end up paying a small fortune annually for data I have not used but am paying for.
I only need the data for my computer as I have an umlimited cell contract with Telkom.
Thank you again for all your help - much appreciated

 

[sajunky]

Certainly some of above would work, but you didn't try...
There is another one:

Go from this SIM to: http://onnet.telkom.co.za
The first time it will offer to register. Ignore, you can do it later.