Telkom mega modem faulty?

d0b33

d0b33

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Recently my ADSL line has stopped working, I logged a complaint with telkom but they're not being very helpful.

Thing is that the line will sync and connect then after a few minutes the line will just die out but If I reset or restart the router the line works fine for a while then just dies again...

So I'm wondering could this be a sign that the router is slowly dying? it's not able to keep a connection up or something?
 
It could be either the line or the router. The easiest way to be sure is to try the line with another router.

I have a similar problem, whenever it thunders my line disconnects :/
Trying to get hold of another router long enough to wait for a storm
 
Thing is that means I'll have to buy a router, but after switching off the router for a while it seems to be ok now, could be the router, probably got too hot....

The cheapest router for my needs would be R700 :(
 
NO! STOP!
Don't spend money on a router, just bring your old one back to the Telkom shop and have them give you a new one. If at all possible put it back in the original box and include the receipt.
 
That would mean getting another useless mega router, rather get something decent...

The line is dead again btw.
 
Darn this, I'm really pissed off at this, the router probably has nothing wrong with it because it comes online after a while. I need a router to test but damn this is annoying... Bandwidth wasted.
 
When you say the line dies, do you mean it loses sync or only your internet stops working? I had similar problem, phoned telkom to reset my port, flushed the dns and voila, it worked.
 
Merenwenrago said:
did you ever check if your line can handle the speed you syncing at
Click to expand...
it's 312kbps, never had issues before.

KALSTER said:
When you say the line dies, do you mean it loses sync or only your internet stops working? I had similar problem, phoned telkom to reset my port, flushed the dns and voila, it worked.
Click to expand...

It's random, won't sync, them will sync but not connect, then it works fine then just dies totally, comes back up after a while.

I'll call telkom but it's working again.
 
It must be some kind of line fault then. Better phone telkom at 0800 375 375. Can you check the attenuation and SNR in the modem/router?
 
KALSTER said:
It must be some kind of line fault then. Better phone telkom at 0800 375 375. Can you check the attenuation and SNR in the modem/router?
Click to expand...

US Margin 12
DS Margin 22
DS Line Attenuation 22
US Line Attenuation 10

But ADSL is working now...
 
are you all your other instruments connected to that adsl line have micro filters?
 
Yep, micro filters installed, this just started happening for the last week out of the blue, I'm hoping it's sorted now but I'll see by tomorrow.
 
KALSTER said:
Those figures look ok, according to THIS page. Anyway, hope your troubles are sorted now.;)
Click to expand...

US Margin 12
DS Margin 30
DS Line Attenuation 23
US Line Attenuation 10

Seems to be on the rise, looks like there could be line interference that comes and goes

Edit:
yep it has dropped again, something wrong

US Margin 12
DS Margin 4
DS Line Attenuation 23
US Line Attenuation 10
 
Last edited:
The Mega routers are terrible. if anything goes wrong its probably the router
 
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