I also know that telkom is not doing wimax anymore they gonna switch to an whole new system using there own cell sim cards... so good luck to the wimax ppl...
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I also know that telkom is not doing wimax anymore they gonna switch to an whole new system using there own cell sim cards... so good luck to the wimax ppl...
guest2013-1
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You know this for a fact? Aren't you perhaps confusing the Telkom 3G offerings which is separate to Wimax?
wow4life
Senior Member
I phoned around and spoke to several people regarding Telkom WiMax and was told that they will not be extending this service to more subscribers ... don't know what will happen to existing subscribers.
Confirmed with Telkom - via 3 agents a supervisor and a manager.
OK...................... now i am on the virge of bringing in the lawyers.
I posted a thread about 2 or 3 weeks ago regarding Telkom FAUX Service.
I initially applied for ADSL = Denied (no budget - lie farce, they just not replacing cables because they get plucked from the air or derooted from the ground, although the period between the cables replaced last and the final theft approx 1year)
So then they say, no sir WiMax is your option. (agent no.1, places order does the whole process etc, no call back) (agent no.2, tells me no there is no hardware for the arials, they have a problem with their supplier) (agent no.3 says no they have hardware your installation will go ahead) (agent no.4 tells me to come pick up my hardware from a telkom connect store - to which i inform her she is mistaken and should go on some training, that is Telkom 3G)
I then logged a call with ICASA, as well as with the advertisment complaints authoritiy for false and misleading advertisement on behalf of telkom.
I then called Telkom this morning again, (agent no.3932 No sir telkom has put a hold on all WiMax installations)
When i asked why, the answer was - sorry sir we were just told to say so.
I escalated, got a supervisor, got the same answer.
I escalated further, got a manager, he told me he was not sure, i should call 0800 375375, to which i also responded that he should go on training and maybe learn how his business works and where clients should call.
Finally i get someone who has a vague possible memory or can recall a rumor - I was told there are some techincal issues with the units.
I then asked what technical issues, "no i'm not too sure"
When i asked why my Telkom WiMax voice installation works fine, and if they would replace that if something went wrong, say lightning, "i cant answer that sir, you would have to phone the fault department"
For the love of all things good and pure IS THERE ANYONE ANYWHERE WHO HAS ANY IDEA WHAT THE HELL IS GOING ON HERE.
There should be a law that enables you to go over to the call centre and shoot someone in the head for this..................................they make you so bloody angry and frustrated and to be honest i dont think they even care.......COS WHAT THE HELL DO I DO IF I CANT GET TELKOM.
Everything other than Telkom (the previous monopoly of whom i now have a deep and scathing hatred for) are only good for browsing. You cannot do anything else on them. Downloading large data on 3G is so expensive its cheaper to buy a new computer with the data downloaded onto it by the vendor. Iburst has the worst latency known to man, and is worse than 3G which is bad enough at a 120ms best and 150 - 160ms average and 250ms random spread.
Screamer only have 3 base stations for the entire south african region with three cotton threads acting as link cables.
I may as well go someone and kill myself, Stupid (politically correct) developing nation infrastructure.
IM IN THE MIDDLE OF FRIGGIN FOURWAYS FFS!!!!!!!!!!!!!!!
Im going to start a new political party called Service Assasination, and our motto will be (we kill anyone who gives Sh~! Service)
Someone needs to be fired for this, or arrested, its criminally pathetic.
OK...................... now i am on the virge of bringing in the lawyers.
I posted a thread about 2 or 3 weeks ago regarding Telkom FAUX Service.
I initially applied for ADSL = Denied (no budget - lie farce, they just not replacing cables because they get plucked from the air or derooted from the ground, although the period between the cables replaced last and the final theft approx 1year)
So then they say, no sir WiMax is your option. (agent no.1, places order does the whole process etc, no call back) (agent no.2, tells me no there is no hardware for the arials, they have a problem with their supplier) (agent no.3 says no they have hardware your installation will go ahead) (agent no.4 tells me to come pick up my hardware from a telkom connect store - to which i inform her she is mistaken and should go on some training, that is Telkom 3G)
I then logged a call with ICASA, as well as with the advertisment complaints authoritiy for false and misleading advertisement on behalf of telkom.
I then called Telkom this morning again, (agent no.3932 No sir telkom has put a hold on all WiMax installations)
When i asked why, the answer was - sorry sir we were just told to say so.
I escalated, got a supervisor, got the same answer.
I escalated further, got a manager, he told me he was not sure, i should call 0800 375375, to which i also responded that he should go on training and maybe learn how his business works and where clients should call.
Finally i get someone who has a vague possible memory or can recall a rumor - I was told there are some techincal issues with the units.
I then asked what technical issues, "no i'm not too sure"
When i asked why my Telkom WiMax voice installation works fine, and if they would replace that if something went wrong, say lightning, "i cant answer that sir, you would have to phone the fault department"
For the love of all things good and pure IS THERE ANYONE ANYWHERE WHO HAS ANY IDEA WHAT THE HELL IS GOING ON HERE.
There should be a law that enables you to go over to the call centre and shoot someone in the head for this..................................they make you so bloody angry and frustrated and to be honest i dont think they even care.......COS WHAT THE HELL DO I DO IF I CANT GET TELKOM.
Everything other than Telkom (the previous monopoly of whom i now have a deep and scathing hatred for) are only good for browsing. You cannot do anything else on them. Downloading large data on 3G is so expensive its cheaper to buy a new computer with the data downloaded onto it by the vendor. Iburst has the worst latency known to man, and is worse than 3G which is bad enough at a 120ms best and 150 - 160ms average and 250ms random spread.
Screamer only have 3 base stations for the entire south african region with three cotton threads acting as link cables.
I may as well go someone and kill myself, Stupid (politically correct) developing nation infrastructure.
IM IN THE MIDDLE OF FRIGGIN FOURWAYS FFS!!!!!!!!!!!!!!!
Im going to start a new political party called Service Assasination, and our motto will be (we kill anyone who gives Sh~! Service)
Someone needs to be fired for this, or arrested, its criminally pathetic.
They certainly are pathetic - according to Telkom they will phone me this week with details regarding installing my WiMAX. Not holding my breathe!!!
ahhh age old WiMAX - i actually tried today to get through to someone - let alone TALK to someone - and it just rang and there was music playing - may have been a wake for a funeral because there was sound but no activity - "lights on but no one home"...
I will try again tomorrow and see if i can get a WiMax order placed AGAIN... In fact I should call and query my original order AGAIN...
I feel Anuerism's pain!! I am in the same boat - NO Telkom cables, no land line, no screamer - no coverage, iBUrsts sucks, MTN hardly worth having, Vodacom - as all cell providers - EXPENSIVE!! So, though we live in a "developing" country we are typically surrounded by politicians and people, i.e. board members, of cell companies who are only developing their bank balances and if they read our rants it wouldn't mean a thing!!
Unfortunately, and they are nodding their heads now as they read this, they really don't care about the customer just the pocket. SO, unless we move to a country which has relatively good service we have to swallow what they hand out.
India has better service than us LOL and cheaper calls and cheaper internet - go figure.
My fellow SOuth Africans - yes, blacks, indians and coloureds too, we did this to ourselves by ALLOWING this to happen and NOT standing up and just saying NO.
Perhaps, AHHHHH and here is a good one - it may be difficult, even impossible in emergencies, but we should ALL stop using our cell phones one day every 2 weeks - though with prepaid and contract users it may not mean anything IF you have free minutes or airtime but if you don't - don't give them more money by using it out of bundle
I will try again tomorrow and see if i can get a WiMax order placed AGAIN... In fact I should call and query my original order AGAIN...
I feel Anuerism's pain!! I am in the same boat - NO Telkom cables, no land line, no screamer - no coverage, iBUrsts sucks, MTN hardly worth having, Vodacom - as all cell providers - EXPENSIVE!! So, though we live in a "developing" country we are typically surrounded by politicians and people, i.e. board members, of cell companies who are only developing their bank balances and if they read our rants it wouldn't mean a thing!!
Unfortunately, and they are nodding their heads now as they read this, they really don't care about the customer just the pocket. SO, unless we move to a country which has relatively good service we have to swallow what they hand out.
India has better service than us LOL and cheaper calls and cheaper internet - go figure.
My fellow SOuth Africans - yes, blacks, indians and coloureds too, we did this to ourselves by ALLOWING this to happen and NOT standing up and just saying NO.
Perhaps, AHHHHH and here is a good one - it may be difficult, even impossible in emergencies, but we should ALL stop using our cell phones one day every 2 weeks - though with prepaid and contract users it may not mean anything IF you have free minutes or airtime but if you don't - don't give them more money by using it out of bundle
guest2013-1
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Perhaps, AHHHHH and here is a good one - it may be difficult, even impossible in emergencies, but we should ALL stop using our cell phones one day every 2 weeks - though with prepaid and contract users it may not mean anything IF you have free minutes or airtime but if you don't - don't give them more money by using it out of bundle
As noble as that may be it won't ever happen.
I recall several hundred attempts at not "filling up with petrol for one day" to "get the message through to 'them' and hurt their pockets"
ahu...
the only way we can get any decent service if it's forced by government by law and enforced by institutions that was supposedly created for this very purpose.
You are absolutely right. However, I guess not filling up isn't really the same because if you don't fill up today you will need more tomorrow anyways so damned if you do and damned if you don't BUT i get the point! It won't happen!!
Yeah, Institutions are manned by people being paid to be there and turn a blind eye and have the authority to say "we are keeping close tabs..."
I believe it will never get better. It is also pointless for someone to sit and say "elect me and i WILL change this..." nope, not even then - hundreds/thousands said the same and then ended up the same - sucked in by greed.
GEE_911
Well-Known Member
I say they should get someone from telkom (someone who actually knows something) onto this form and answer our questions!!!! TELKOM SUCKS!!!!
I ordered my WiMax in October last year. Heard lots of different excuses from them - no equipment / not doing WiMax anymore etc etc...
Anyways, got a call from the installers this morning to say my equipment has arrived! That's 8 months later!!!!! Had to turn them away because I now have Neotel...
Is Telkom always this slow? Wait, ignore that question...
Anyways, got a call from the installers this morning to say my equipment has arrived! That's 8 months later!!!!! Had to turn them away because I now have Neotel...
Is Telkom always this slow? Wait, ignore that question...
Slayeruser
Expert Member
Yeah, same here, got my call last week. But I did tell them to come do the signal test, to confirm if there is, then I am telling them to get lost.....
Well, definitely not totally on hold then - otherwise the wouldn't have asked to come install me equipment...
Slayeruser
Expert Member
yes, and this is what gets me mad, last year it was suspended, I almost talked to the CEO himself to get 1 installed and I was told to no.
But the bigger issue is that 1 peson says this and the other 1 that. So you always hope there is a chance. I personally do not think any telkom employee knows what is going on in telkom!!!!! Now that I no longer want/need them they want to install as well.
murphy's law I guess
yes, and this is what gets me mad, last year it was suspended, I almost talked to the CEO himself to get 1 installed and I was told to no.
But the bigger issue is that 1 peson says this and the other 1 that. So you always hope there is a chance. I personally do not think any telkom employee knows what is going on in telkom!!!!! Now that I no longer want/need them they want to install as well.
murphy's law I guess
Exactly!!! No one there has a clue what is going on. No more wimax for me thank you very much
My dad works for telkom in the technical field and he also was in charge of Wimax implementation in the eastern province, and at this moment Wimax is costing them too much to install,maintain and provision, and there infrastructure for it is not ready for it.
They are concentrating more on there WDMCA products and getting Telkom mobile launched all over the country.
Wimax is the least of there priorities.
They are concentrating more on there WDMCA products and getting Telkom mobile launched all over the country.
Wimax is the least of there priorities.
Sting
Ghost in the Machine
As in Eastern Cape or KZN?
Has anyone had any luck applying for Telkom's WiMAX recently, and can give me any info on how to approach them? I know they cover my area, but every other company I've approached (Neotel, Screamer, XDSL, iBurst) doesn't... I've been without internet for four months now and I'm at my wits' end as they've flatly refused to replace stolen ADSL cables, and I desperately need an uncapped line 