Telkom service =non-existent

[hardo]

Honestly, welcome to the banana republic. This company may have the tech, but have NO interest in servicing clients WHATSOEVER!!! I am going to fins a company that is, and cancel my telkom lte contract - they can sue me....

 

[Milano]

If you need service from Telkom, you need to submit a ticket to ICASA. Then it takes about 6 to 12 weeks to be served. If the ANC owned a telecoms company it would be Telkom.. oh wait

 

[MickeyD]

Honestly, welcome to the banana republic. This company may have the tech, but have NO interest in servicing clients WHATSOEVER!!! I am going to fins a company that is, and cancel my telkom lte contract - they can sue me....

Feeling better now?

How about sharing your problem to see if somebody here can assist you to resolve it?

 

[Milano]

Feeling better now?

How about sharing your problem to see if somebody here can assist you to resolve it?

Telkom service is designed to achieve exactly the above, a never-ending stream of desperate victims who have lost all sanity and reason in an attempt to be served by the beast.

 

[werfie]

Telkom service is designed to achieve exactly the above, a never-ending stream of desperate victims who have lost all sanity and reason in an attempt to be served by the beast.

True

 

[Mk786]

I had an issue with my 2Mb line not syncing at 2MB so I called them and was told it "Up to 2Mb"and they can only log a fault if its below 0.9Mb Download and 0.3Mb Upload.

 

[Telkom]

Hi All,

Thank you for all your posts.

We acknowlegde all your comments & it will be our pleasure to assist you.

Please PM us the affected number & contact number for further assistance.

Kind regards
William
Telkom Social Media Team

 

[Geoff.D]

Hi All,

Thank you for all your posts.

We acknowlegde all your comments & it will be our pleasure to assist you.

Please PM us the affected number & contact number for further assistance.

Kind regards
William
Telkom Social Media Team

I sent you a PM today about the same thing. Should I simply post my experience today on the forum using this thread?