Telkom Speed upgrades

[prod]

Guys have patience wow...

No

 

[VarkSteaks]

Yeah I guess I will..... Can you imagine how many people will be paying more than what they should cause of this. I know for a fact that very small towns will most likely not get 10Mbps. So they will be paying the higher rate for nothing....

I stay in a town with relatively good amount of people and picking up 6 wifi signal just near my house but our exchange is stuck @ 4Mbps.

Pretty much in the same boat as you. I'll wait for December's invoice and see. If I'm paying for 10mbps, I will go to cancellations and demand 25% off a 4mbps uncapped bundle

 

[cavedog]

Pretty much in the same boat as you. I'll wait for December's invoice and see. If I'm paying for 10mbps, I will go to cancellations and demand 25% off a 4mbps uncapped bundle

I think Telkom should have put every one that can have Up to 10Mbps on that profile. Then keep them on the Up to 10Mbps pricing.

Then all the current 4Mbps guys that can't have 10Mbps right after the upgrade automatically move them to the cheaper price for the same speed [which is 2Mbps > 4Mbps]

That would be better. I doubt they did that cause they changed all the 4Mbps to 10Mbps profile so your pricing stays the same even if you only still stuck on 4Mbps

I'm waiting to december and then I'm logging a billing query.

 

[Iwojima]

Got home and no 2mb to 4mb upgrade, much to my dismay, so I phoned Telkom and held the line for 15min until a helpful lady on the other end answered and resynced me within 5min. 4mb acquired!

 

[VarkSteaks]

I think Telkom should have put every one that can have Up to 10Mbps on that profile. Then keep them on the Up to 10Mbps pricing.

Then all the current 4Mbps guys that can't have 10Mbps right after the upgrade automatically move them to the cheaper price for the same speed [which is 2Mbps > 4Mbps]

That would be better. I doubt they did that cause they changed all the 4Mbps to 10Mbps profile so your pricing stays the same even if you only still stuck on 4Mbps

I'm waiting to december and then I'm logging a billing query.

Yeah you right.. only thing is I can't see if I'm on a different profile. I got a new number about 6 months ago and since then ADSL checker can't pick it up.. It's like I don't have a phone line.. hahaha.

Been now stuck on the same speed ADSL for about 7 years ? can't remember when 4mbps was introduced. Come on Telkom !!

 

[playkiller no.2]

Maximum speed available in your area 10 Mbps
Your Current Service speed 4 Mbps

Grrr! stupid Router at 2Mbps

 

[kdawg]

I have a 1meg line but dont want to wait until next year to be upgraded to 2Mpbs if I upgrade to 2meg line now will I still be upgraded to 4Mbps?

 

[akescpt]

just like that. boom...now where to find data

 

[Shirou]

Guys just call them and ask them to move your 2MB Profile to 4MB Profile, i am sure the cost will be the same.

 

[Del Piero 10]

what isp?

OW

 

[])ragon_\/oid]

Does anyone know what process they follow to select the next batch of exchanges to be upgraded? Surely they don't close their eyes, and poke at a map with all the exchanges on it?

 

[Tjoker]

phoned up Telkom 10210. Told the guy ADSL Checker on Telkoms site is showing i should sync on 4MB but my modem only showing 2MB....so he upgrade me...ADSL and Telkom Uncapped account...

http://www.speedtest.net/my-result/i/689945161

Now holding thumbs my account is not going to be a mess....

 

[ColonelJAck]

HEY MWEB !!

Tell me you have upgraded my data speed from 2 to 4 meg like Telkom did to my line speed and I will tell you that I love you
(PS. At no extra cost)

 

[ScottulusMaximus]

HEY MWEB !!

Tell me you have upgraded my data speed from 2 to 4 meg like Telkom did to my line speed and I will tell you that I love you
(PS. At no extra cost)

Hahahahahahahahahahahahaha *breathe in* hahahahahahahahaha...

But being serious now, hahahahahahahaha, sorry ok serious now

My line checker also says 4Mb but syncing at 2Mb

 

[DrewChan]

FUUU line checker says 4mb, router says 2048.

Friend who worked for telkom says need port reset, apparently ISP can do it. Asking ISP nicely

 

[Pooky]

Derp my line checker says not available and my line is down.

 

[HavocXphere]

Does anyone know what process they follow to select the next batch of exchanges to be upgraded? Surely they don't close their eyes, and poke at a map with all the exchanges on it?

Monkey. Map. Darts.

 

[])ragon_\/oid]

So, still Syncing at 2048. Guess this will only happen much later than I thought.

 

[Drifter]

MIne i ssyncing at 6.72Mb, although line checker says 10MB, must I get a port reset.

 

[werny]

Does anyone know the telkom helpline(10210) number you can call from a mobile?, as I want to call from the office where there's no telkom phones.

Thanks