Telkom Speed upgrades

Tweeted TelkomZA and had my 4MB account up and running within 10 minutes, first time I've ever been genuinely impressed with Telkom, that was as painless as could be.

Die Hoewes in Centurion if anyone is wondering.

Also, told my buddy to do the same thing, but TelkomZA responded telling him his line cannot sync at either 2MB (which he has been on for about a year now) or 4MB, he's always had trouble with his 2MB line though with constant disconnecting and not getting the full speed he should be.

They logged the fault for him so hopefully it gets sorted out now, anyone know what else he can do ?
He lives in the Celtisdal area just acros Ruimte road from Wierdapark.
 
Ooh now my line checker cannot be determined, maybe this is an upgrade taking place!!!!!!!!?!?!?!?
 
Nope. Decided to wait it out, till Wednesday or Thursday. If nothing happened by Thursday, I'll drop TelkomZa a tweet.
 
Whooooo TelkomZA sorted me out


ATUC Current Rate (kbps): 4096 kbps
ATUC SNR (dB): 15 dB
ATUC Attenuation (dB): 33 dB
ATUC Max Rate (kbps): 4096 kbps
ATUC Min Rate (kbps): 640 kbps
ATUC Alarm State: noAlarm
ATUC HEC Errors: 0
ATUR Status: noDefect
ATUR Current Rate (kbps): 512 kbps
ATUR SNR (dB): 12 dB
ATUR Attenuation (dB): 53 dB
 
**** Telkom and their upgrades. I live in a decent area that's less than 5 years old and I must get this ****!

your are link to a mini Dslam that can only handle 4 Mbps because you are to far from the main exchange.
Click to expand...
 
Also got the upgrade today to 4Mbps.
MyBB speedtest results:

International Server:
Download Speed: 3472 kbps (434 KB/sec transfer rate)
Upload Speed: 374 kbps (46.8 KB/sec transfer rate)
Latency: 262 ms
19 November 2013 04:28:36 PM

Johannesburg server:
Download Speed: 3562 kbps (445.3 KB/sec transfer rate)
Upload Speed: 421 kbps (52.6 KB/sec transfer rate)
Latency: 110 ms
19 November 2013 04:30:01 PM

Cape Town server:
Download Speed: 3514 kbps (439.3 KB/sec transfer rate)
Upload Speed: 423 kbps (52.9 KB/sec transfer rate)
Latency: 88 ms
19 November 2013 04:31:20 PM

Thanks Telkom! :)
 
Just to confirm: I have been upgraded from 2Mb to 4Mb line, and I am syncing at 4MB on the router. My ISP is Afrihost and I still have a 2Mb account with them. I did a speedtest just after the upgrade and I was getting 340kbps download, but now I am getting the normal (2Mb) average of around 200kbps.

Does this mean that until Afrihost does something on their side I will still effectively be on 2MB?
 
Rob123 said:
Just to confirm: I have been upgraded from 2Mb to 4Mb line, and I am syncing at 4MB on the router. My ISP is Afrihost and I still have a 2Mb account with them. I did a speedtest just after the upgrade and I was getting 340kbps download, but now I am getting the normal (2Mb) average of around 200kbps.

Does this mean that until Afrihost does something on their side I will still effectively be on 2MB?
Click to expand...

Yes.
 
ADSL checker show 4 mb
But line still not upgraded

Tried call center but no help
Say you have to wait your turn

Sent telkomSA a pm
Hopefully he can help
 
Hi Guys,
Good news, I took your advice and called again and walla , she changed my Profile to 10 Meg's and it's running at 10 Meg's . This is so awesome. Surfing the net is awesome now. Thanks
 
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