Tinuva
The Magician
Well yeah it depends on the situation. If you are an exchange where the back-haul is being maxxed out, its not just a simple policy change to fix it, they actually need to lay in more fibre and that can take a while.
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TelkomZA
- Thread starter TelkomZA
- Start date
Yuu
Executive Member
Had some rain over the weekend so time to bug TelkomZA / GH again 
.
Good to hear many are getting things resolved. In time i am positive we will see larger assistance on the forum (am guessing so don't quote me on that unless i am right ;-) ).
.Good to hear many are getting things resolved. In time i am positive we will see larger assistance on the forum (am guessing so don't quote me on that unless i am right ;-) ).
Had some rain over the weekend so time to bug TelkomZA / GH again
Good to hear many are getting things resolved. In time i am positive we will see larger assistance on the forum (am guessing so don't quote me on that unless i am right ;-) ).
You have exposed copper somewhere along the line which can be a biatch to locate.
Exchange congestion, http://www.speedtest.net/result/2869983462.png
Makes a person wanna cry
(On 4MB supposedly)
Makes a person wanna cry
(On 4MB supposedly)
Sent PM earlier with more detail...
I "upgraded" to "do Advanced" (20GB cap with 4/10Mbps Line) and, according to http://www.telkom.co.za/checkadsl/ , my exchange supposedly supports 10Mbps however I only achieve about 3.5Mbps. Would like to know why I seem locked in to 4Mbps and what to do to “unlock” the higher speeds?
Praeses
Executive Member
What's your line stats? Could be that you're just too far from the exchange to get higher speeds.
Sorry - a bit new to this... How does one check / obtain your line stats?
Go into your routers config and there should be a page that shows the stats/status somewhere.
Something like this,
diane7
Senior Member
Im trying to upgrade my 1meg line to a 2 meg line
I have a TI Do Uncapped Basic. Joind in 2006.
Was in Vincent Park Branch last month and nobody could tell me the best time to upgrade
Today made another attempt ..Was directed to call centre telephone. NO HELP was told to to phone cancelations .
Asked the lady behind the counter what to do She said she could do it but not to use my internet till it whent through and as they billed me dedit order 31st they will charge me a whole month extra .
My option DONT use my internet on the 1st thats like 12 midnignt and phone call centre first thing in the Morning .
Any input wil be helpfull
( I always end up with the same person in Vincent park Branch that spelled my name worng in my e.mail address Was not getting bills posted or e.mail took 6 months to find that out )
I have a TI Do Uncapped Basic. Joind in 2006.
Was in Vincent Park Branch last month and nobody could tell me the best time to upgrade
Today made another attempt ..Was directed to call centre telephone. NO HELP was told to to phone cancelations .
Asked the lady behind the counter what to do She said she could do it but not to use my internet till it whent through and as they billed me dedit order 31st they will charge me a whole month extra .
My option DONT use my internet on the 1st thats like 12 midnignt and phone call centre first thing in the Morning .
Any input wil be helpfull
( I always end up with the same person in Vincent park Branch that spelled my name worng in my e.mail address Was not getting bills posted or e.mail took 6 months to find that out )
Praeses
Executive Member
Is that a microcom router?
Yip. The thing is frigging bulletproof compared to all these new fancy routers.
TelkomZA - please see below at 18:30:
C:\Users\JP>tracert www.saix.net
Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 192 ms 190 ms 190 ms 196-210-146-129.dynamic.isadsl.co.za [196.210.14
6.129]
3 208 ms 220 ms 215 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 209 ms 219 ms 217 ms 196.35.115.128
5 130 ms 136 ms 124 ms 168.209.6.12
6 224 ms 215 ms 212 ms 168.209.2.130
7 218 ms 201 ms 207 ms 196.25.247.25
8 152 ms 166 ms 171 ms 196.43.25.205
9 166 ms 157 ms 156 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
10 * * * Request timed out.
11 * ^C
C:\Users\JP>tracert www.saix.net
Tracing route to www.saix.net [196.25.1.204]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 192 ms 190 ms 190 ms 196-210-146-129.dynamic.isadsl.co.za [196.210.14
6.129]
3 208 ms 220 ms 215 ms cdsl1-ctn-vl2173.ip.isnet.net [196.38.72.113]
4 209 ms 219 ms 217 ms 196.35.115.128
5 130 ms 136 ms 124 ms 168.209.6.12
6 224 ms 215 ms 212 ms 168.209.2.130
7 218 ms 201 ms 207 ms 196.25.247.25
8 152 ms 166 ms 171 ms 196.43.25.205
9 166 ms 157 ms 156 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
10 * * * Request timed out.
11 * ^C
Exchange congestion is back , TelkomZA please fix this, I have sent you a PM
EDO Exchange is not well
@MikroTik] > tool trace www.google.co.za
# ADDRESS RT1 RT2 RT3 STATUS
1 105.236.4.129 208ms 195ms 233ms
2 41.181.178.65 220ms 216ms 210ms
3 196.44.31.120 205ms 218ms 275ms <MPLS:L=306492,E=1 L=304880,E=1,T=1 L=138,E=1,T=1>
4 196.44.0.42 263ms 239ms 243ms <MPLS:L=304880,E=1 L=138,E=1,T=2>
5 41.181.165.115 242ms 257ms 251ms
6 72.14.194.74 332ms 380ms 339ms
7 64.233.174.57 369ms 295ms 373ms
8 74.125.233.88 296ms 322ms 365ms
EDO Exchange is not well
@MikroTik] > tool trace www.google.co.za
# ADDRESS RT1 RT2 RT3 STATUS
1 105.236.4.129 208ms 195ms 233ms
2 41.181.178.65 220ms 216ms 210ms
3 196.44.31.120 205ms 218ms 275ms <MPLS:L=306492,E=1 L=304880,E=1,T=1 L=138,E=1,T=1>
4 196.44.0.42 263ms 239ms 243ms <MPLS:L=304880,E=1 L=138,E=1,T=2>
5 41.181.165.115 242ms 257ms 251ms
6 72.14.194.74 332ms 380ms 339ms
7 64.233.174.57 369ms 295ms 373ms
8 74.125.233.88 296ms 322ms 365ms
Yuu
Executive Member
Had some rain over the weekend so time to bug TelkomZA / GH again
Good to hear many are getting things resolved. In time i am positive we will see larger assistance on the forum (am guessing so don't quote me on that unless i am right ;-) ).
Thanks ponder, i don't know if they sent a tech out to check the manhole but the line is super clear as of Wednesday morning so again, a real quick resolution in solving a line issue
. The line before was virtually unusable (even dsl upload was showing 66Kbps under the stats page lol but no disconnects however download speed was up and down).Thanks again TelkomZA
sakkiemotto
Active Member
Hi TelkomZA,
I am having the same problem as Nerf also on Eldoraigne(TEDO03) Exchange. I sent you a PM, please Help.
Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:
1 8 ms 9 ms 7 ms . [192.168.2.1]
2 101 ms 98 ms 96 ms ti-224-76-01.telkomadsl.co.za [105.224.76.1]
3 100 ms 97 ms 101 ms ti-224-0-06.telkomadsl.co.za [105.224.0.6]
4 100 ms 101 ms 98 ms ti-224-0-13.telkomadsl.co.za [105.224.0.13]
5 80 ms 79 ms 78 ms 165.165.216.221
6 77 ms 77 ms 76 ms 196.43.39.166
7 86 ms 88 ms 86 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
8 97 ms 98 ms 98 ms nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.30]
9 113 ms 109 ms 105 ms telkom.co.za [196.43.22.222]
Trace complete.
Download Speed: 3057 kbps (382.1 KB/sec transfer rate)
Upload Speed: 326 kbps (40.8 KB/sec transfer rate)
Latency: 99 ms
8/1/2013 7:56:59 PM
Hi,
I have major problems with the constantia park exchange (TCAP).
http://i.imgur.com/nmjH354.png
http://www.speedtest.net/my-result/2874966185
This is on a 4mbps line.
This fault was logged ages ago then closed as it was apparently repaired.
I have since escalated the fault and heard nothing back.
I have also sent twitter messages with speedtests and tracert's starting last week Thursday, no feedback other than still attending to fault.
Can someone give me an ETA or something please?
This will be the last month that I try resolving this matter. Telkom is forcing me to walk the Wireless ISP route... What a shame...
Edit: Imgur link with better quality screen shot
I have major problems with the constantia park exchange (TCAP).
http://i.imgur.com/nmjH354.png
http://www.speedtest.net/my-result/2874966185
This is on a 4mbps line.
This fault was logged ages ago then closed as it was apparently repaired.
I have since escalated the fault and heard nothing back.
I have also sent twitter messages with speedtests and tracert's starting last week Thursday, no feedback other than still attending to fault.
Can someone give me an ETA or something please?
This will be the last month that I try resolving this matter. Telkom is forcing me to walk the Wireless ISP route... What a shame...
Edit: Imgur link with better quality screen shot
Attachments
Last edited:
MickeyD
RIP
Send a PM to user TelkomZA with all your details including your ADSL line number.