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Telkom - tell us the truth please - are 2Mbps ADSL line being upgraded freeof charge to 4Mbps lines end of the year / Jan 2015?
Even if true they won't be able to discuss it or provide dates. You will have to wait for an announcement from corporate communications dept.
Done advocate for them! The question was to Telkom, Ponder - let's let them answer please.
Ok, good luck.
only saw this page now so soz for the duplicate post......
I have been having strange issues with my telkom line since last week Monday, I have been in contact with telkom but it seems like a futile exercise to get any answers out of them.
On Monday last week i got home to find my connection was down my telkom line was synced fine at 8megs but the router was not authenticating with my Isp so i thought it might be my ISP so i switched to my afrihost account and tested on the guest@telkom account both with same result. After 2hrs of trying/fiddling and rebooting my router my connection comes up but my speeds are crap around 60kbps but my latency is fine around 13-20ms on second hope of tracert. I then rebooted the router again and once again it did not want to authenticate on the isp network, then around an hour later the connection comes up on its own and eveything is back to normal.
This is now happening randomly some days it will be fine other days not. Telkom phoned me on sunday said something about reprogramming my port at the exchange few min later i got a sms saying fault fixed and closed
Also just to mention i have tried 3 different routers
Having same issue. On bellville exchange.