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Ford SA takes a major step in approach to service plans as 'Right to Repair' takes flight
• Ford South Africa is committed to the new Automotive Aftermarket Guidelines, also known as 'Right to Repair'.
• From 1 November 2021, Ford Protect service and maintenance plans are unbundled from the purchase price of the vehicle, and will be available as an added-cost option.
• Ford SA says that servicing at one of its 140 dealers guarantees quality workmanship using factory-trained and certified technicians.
Ford South Africa has taken a significant decision as it commits to the new Automotive Aftermarket Guidelines. These guidelines, more commonly known as 'Right to Repair', came into effect on 1 July 2021 in South Africa and allow independent service providers (ISP) to also service and maintain vehicles.
Effective 1 November 2021, all new Ford vehicles sold in South Africa will not come with a service plan as standard. Instead, new owners can purchase it as an optional extra, giving them the freedom to have their vehicles services and maintained either at an authorised Ford dealer or with an ISP.
Neale Hill, President, Ford Motor Company Africa, said: "We are committed to delivering the very best products, services and customer experiences, and are focused on treating each customer as part of the Ford family. Ford is acutely aware of consumers' growing desire and right to choose where they wish to service, maintain or repair their vehicles."
www.news24.com
• Ford South Africa is committed to the new Automotive Aftermarket Guidelines, also known as 'Right to Repair'.
• From 1 November 2021, Ford Protect service and maintenance plans are unbundled from the purchase price of the vehicle, and will be available as an added-cost option.
• Ford SA says that servicing at one of its 140 dealers guarantees quality workmanship using factory-trained and certified technicians.
Ford South Africa has taken a significant decision as it commits to the new Automotive Aftermarket Guidelines. These guidelines, more commonly known as 'Right to Repair', came into effect on 1 July 2021 in South Africa and allow independent service providers (ISP) to also service and maintain vehicles.
Effective 1 November 2021, all new Ford vehicles sold in South Africa will not come with a service plan as standard. Instead, new owners can purchase it as an optional extra, giving them the freedom to have their vehicles services and maintained either at an authorised Ford dealer or with an ISP.
Neale Hill, President, Ford Motor Company Africa, said: "We are committed to delivering the very best products, services and customer experiences, and are focused on treating each customer as part of the Ford family. Ford is acutely aware of consumers' growing desire and right to choose where they wish to service, maintain or repair their vehicles."
Ford SA takes a major step in approach to service plans as 'Right to Repair' takes flight | Life
Ford South Africa continues to show its commitment to the new Automotive Aftermarket Guidelines, which are informally known as 'Right to Repair'.

