The Telegram Conundrum

Bliksis said:
I'm becoming more and more shocked at the obvious unwillingness of support staff to go through any more effort than what can be discussed on a single phone call.

You bump into a brick wall in the form of a person who you should be nice to because they are just doing their job (poor them). In fact, they are putting in as little effort as possible, and trying to close as many tickets as possible.

I hate how you simply get snubbed with "that's how it works" or "we've followed accepted procedures" or some other kak. We've become quite helpless against big corporates.
Click to expand...
MTN are particularly bad.
 
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