Vodacom after death contract issues

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LottaFun

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Today I found out the following: If you take out a contract and you die one week later, they will claim the contract fees for the whole 24 months from your estate!!

They do not care if your wife needs the estate funds to be able to survive. For all they care, she can die also. How low can you go? Taking money from a corpse!

They are not losing a sent by cancelling your contract when you die, but they would rather grab whatever they can, even if it is to the disadvantage of the grieving remaining partner.

You blood sucking leeches!! I wonder if the managing director of Vodacom knows about this low down action that Vodacom applies.:eek:
 
But look at the upside. There are no caps in the afterlife. elvis skypes a new song every day from the united islamic states of america. no dmr.
 
In Vodacoms defense, if you cancel your contract any other way you don't get out free, why should you by dying? Would it be unethical for a bank to claim the loan I took from my estate also? When you sign the contract you do it knowing that you are bound for the full contract period... otherwise it wouldn't be a contract. Plus, I'm pretty sure all the other networks also operate thus.
 
And I suppose the car dealer would take back the car you bought on the same day as the cellphone contract and give the money you had paid them to your wife. ;)

Get real dude - that is why it is called a contract. You sign a paper agreeing to pay the amount for 24 months (or to pay off the car) and it is not their problem that you decide to die and leave your wife with the unpaid bills.

Just cannot understand how some people always turn their lack of foresight into other's problems.:D
 
Business!!! If that were the case you could eg get your wife to buy you a ferrari and a mansion, kill her and make it look like suicide and then expect to keep to all at no cost...
Wake up, have a look from the business' perspective!
 
Vodacom

Can Vodacom please answer the following question:
If I take out the contract and when getting home with my new 3G modem discover there is not 3G coverage at home, am I still bound to the contract even though I cannot use the service for what I wanted to get it?
 
pietpetoors said:
Can Vodacom please answer the following question:
If I take out the contract and when getting home with my new 3G modem discover there is not 3G coverage at home, am I still bound to the contract even though I cannot use the service for what I wanted to get it?
Click to expand...
You should first check your coverage on the map before you even sign up.
 
LottaFun said:
If you take out a contract and you die one week later, they will claim the contract fees for the whole 24 months from your estate!!
Click to expand...
I'd assume thats because most contracts of this nature say that on cancellation of the contract the 24 months are due. If thats what the contract says then you can huff & puff as much as you want...its not going to help.

LottaFun said:
They are not losing a sent by cancelling your contract when you die
Click to expand...
Except the 24 month's worth of fees that they are contractually entitled to get.
 
pietpetoors said:
Can Vodacom please answer the following question:
If I take out the contract and when getting home with my new 3G modem discover there is not 3G coverage at home, am I still bound to the contract even though I cannot use the service for what I wanted to get it?
Click to expand...

Did the coverage map show you have coverage before you took out the contract?
 
LottaFun said:
Today I found out the following: If you take out a contract and you die one week later, they will claim the contract fees for the whole 24 months from your estate!!

They do not care if your wife needs the estate funds to be able to survive. For all they care, she can die also. How low can you go? Taking money from a corpse!

They are not losing a sent by cancelling your contract when you die, but they would rather grab whatever they can, even if it is to the disadvantage of the grieving remaining partner.

You blood sucking leeches!! I wonder if the managing director of Vodacom knows about this low down action that Vodacom applies.:eek:
Click to expand...

LottaFun, you're completely wrong here.

Won't you please post (or PM me) where you heard this story?

As pointed out above by others, contractually Vodacom could claim the full contract amount in such a case, but this is not done.

As you might know, with a contract Vodacom subsidises the handset over the 24-month period. When a contract is terminated prematurely, the outstanding value of the handset is calculated and that portion can be claimed from the estate as the phone as an asset obviously stays in the estate.

But the monthly service fees are wavered.
 
If you're earning enough to qualify for a contract, and you have dependants who rely on your income, then you should have life insurance.

If every company you dealt with was expected to take a loss because you died, then the funeral parlour business would be fairly difficult to make a profit in. Even if Vodacom did excercise their right to the full contracts worth of sunscriptions, that would be perfectly acceptable to me. I can't see why anyone would expect anything else, nor why they'd get upset about it.
 
Colin62 said:
If you're earning enough to qualify for a contract, and you have dependants who rely on your income, then you should have life insurance.

If every company you dealt with was expected to take a loss because you died, then the funeral parlour business would be fairly difficult to make a profit in. Even if Vodacom did excercise their right to the full contracts worth of sunscriptions, that would be perfectly acceptable to me. I can't see why anyone would expect anything else, nor why they'd get upset about it.
Click to expand...

Vodacom does actually offer such an insurance as part of the contract.
 
vodacom3g said:
LottaFun, you're completely wrong here.

Won't you please post (or PM me) where you heard this story?

As pointed out above by others, contractually Vodacom could claim the full contract amount in such a case, but this is not done.

As you might know, with a contract Vodacom subsidises the handset over the 24-month period. When a contract is terminated prematurely, the outstanding value of the handset is calculated and that portion can be claimed from the estate as the phone as an asset obviously stays in the estate.

But the monthly service fees are wavered.
Click to expand...

With what you said, what would the Pay amount due be for a contract i took out in Feb? MyMeg500 E220 if i were to cancel it.
 
it was amusing yes, but counter-productive. But then again why would v3g help a customer of there service get rid of it?:)
 
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