Vodacom!!! BASICS...

[jostian]

Why has Vodacom (AGAIN) taken something simple and made it a nightmare... How the hell does one delete/delink/remove a number from one's account??? I cancelled the one contract and JUST want to remove the number from my account, Vodacom in all their infinite idiocy don't let one do that, not that I can find anyhow?? any bright ideas on how to do this, as Vodacom, seemingly have removed this basic ability/functionality... thanks

 

[Ockie]

Why has Vodacom (AGAIN) taken something simple and made it a nightmare... How the hell does one delete/delink/remove a number from one's account??? I cancelled the one contract and JUST want to remove the number from my account, Vodacom in all their infinite idiocy don't let one do that, not that I can find anyhow?? any bright ideas on how to do this, as Vodacom, seemingly have removed this basic ability/functionality... thanks

Go into a store, give them the number and tell them you want to convert it to prepaid. This will remove the number from your account. You must the be contract holder. If the contract is not finished yet, there will be a cancellation fee involved.

 

[jostian]

That's just ridiculous, number cancelled weeks ago, so what use is "manage my numbers" option then on the website if one cannot actually 'manage' one's numbers? I just want to remove the number that's cancelled... Come on Vodacom