Vodacom Online Contract Order - Cannot Cancel?

[Boereraat]

After waiting weeks for an online order to arrive (new contract, existing prepaid number) I decided enough is enough and I called Vodacoms Online contact no. After Five calls over 3 days they cannot seem to get the order cancelled?! I cannot go to the shops and get an in store contract because they keep telling me that I have an order open..


What's your experiences? How long did you have to wait? Who did you have to yell at to get something this simple done?

Hellopeter and Facebook is not helping either :/

 

[crashdan]

Waiting on my order for almost 2 weeks now, they cant inform a person on eta whats happening with the order.

 

[marioat1]

After waiting weeks for an online order to arrive (new contract, existing prepaid number) I decided enough is enough and I called Vodacoms Online contact no. After Five calls over 3 days they cannot seem to get the order cancelled?! I cannot go to the shops and get an in store contract because they keep telling me that I have an order open..


What's your experiences? How long did you have to wait? Who did you have to yell at to get something this simple done?

Hellopeter and Facebook is not helping either :/

Which device?

I waited 6 weeks for my cat s60 with open status on their system. Couldn't do anything either. Was able to get it escalated and got the a6+ for R99 finally