Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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C

Csnoopy

Expert Member
Joined
May 9, 2007
Messages
1,452
Prepaid DB APN InternetVPN

Stats as at 13h00 01/09/2007

Vodacom speed test
Download Speed: 1249 kbps (156.1 KB/sec transfer rate)
Upload Speed: 272 kbps (34 KB/sec transfer rate)

Would anybody like to comment on the timeouts.

Location Doringkloof Centurion
APN InternetVPN
Modem Amoi/Gogga H01 usb

Code: 
C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ping -n 6 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 32 bytes of data:

Reply from 196.11.146.148: bytes=32 time=135ms TTL=247
Reply from 196.11.146.148: bytes=32 time=107ms TTL=247
Reply from 196.11.146.148: bytes=32 time=105ms TTL=247
Reply from 196.11.146.148: bytes=32 time=105ms TTL=247
Reply from 196.11.146.148: bytes=32 time=103ms TTL=247
Reply from 196.11.146.148: bytes=32 time=881ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 6, Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 103ms, Maximum = 881ms, Average = 239ms

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ping -n 6 -l 500 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 500 bytes of data:

Reply from 196.11.146.148: bytes=500 time=178ms TTL=247
Reply from 196.11.146.148: bytes=500 time=179ms TTL=247
Reply from 196.11.146.148: bytes=500 time=177ms TTL=247
Reply from 196.11.146.148: bytes=500 time=516ms TTL=247
Reply from 196.11.146.148: bytes=500 time=2415ms TTL=247
Reply from 196.11.146.148: bytes=500 time=598ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 6, Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 177ms, Maximum = 2415ms, Average = 677ms

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ping -n 6 -l 1000 smtp.vodacom.co.za

Pinging smtp.vodacom.co.za [196.11.146.148] with 1000 bytes of data:

Reply from 196.11.146.148: bytes=1000 time=261ms TTL=247
Reply from 196.11.146.148: bytes=1000 time=250ms TTL=247
Reply from 196.11.146.148: bytes=1000 time=258ms TTL=247
Reply from 196.11.146.148: bytes=1000 time=266ms TTL=247
Reply from 196.11.146.148: bytes=1000 time=255ms TTL=247
Reply from 196.11.146.148: bytes=1000 time=2794ms TTL=247

Ping statistics for 196.11.146.148:
    Packets: Sent = 6, Received = 6, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 250ms, Maximum = 2794ms, Average = 680ms

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ping -n 6 [url]www.google.com[/url]

Pinging [url]www.l.google.com[/url] [64.233.183.147] with 32 bytes of data:

Request timed out.
Reply from 64.233.183.147: bytes=32 time=2199ms TTL=236
Request timed out.
Reply from 64.233.183.147: bytes=32 time=598ms TTL=236
Request timed out.
Reply from 64.233.183.147: bytes=32 time=300ms TTL=236

Ping statistics for 64.233.183.147:
    Packets: Sent = 6, Received = 3, Lost = 3 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 300ms, Maximum = 2199ms, Average = 1032ms

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ping -n 6 [url]www.telkomsa.net[/url]


Pinging [url]www.telkomsa.net[/url] [196.25.211.40] with 32 bytes of data:

Request timed out.
Reply from 196.25.211.40: bytes=32 time=111ms TTL=118
Reply from 196.25.211.40: bytes=32 time=470ms TTL=118
Reply from 196.25.211.40: bytes=32 time=448ms TTL=118
Request timed out.
Request timed out.

Ping statistics for 196.25.211.40:
    Packets: Sent = 6, Received = 3, Lost = 3 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 111ms, Maximum = 470ms, Average = 343ms

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ping -n 6 [url]www.telkom.co.za[/url]


Pinging ctb-cache3-vif1.saix.net [198.54.202.4] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.54.202.4:
    Packets: Sent = 6, Received = 0, Lost = 6 (100% loss),

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
nslookup  0<exit.txt
Default Server:  dns2-vop.3g.vodacom.co.za
Address:  196.207.32.69

>
C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : Leon
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

PPP adapter Hsdpa VPN:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
        Physical Address. . . . . . . . . : 00-53-45-00-00-00
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 196.46.173.202
        Subnet Mask . . . . . . . . . . . : 255.255.255.255
        Default Gateway . . . . . . . . . : 196.46.173.202
        DNS Servers . . . . . . . . . . . : 196.207.32.69
                                            196.43.45.190
        Primary WINS Server . . . . . . . : 10.11.12.13
        Secondary WINS Server . . . . . . : 10.11.12.14
        NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
tracert smtp.vodacom.co.za


Tracing route to smtp.vodacom.co.za [196.11.146.148]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    98 ms     *        *     10.113.95.3
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10   881 ms   139 ms   129 ms  mx1.vodamail.co.za [196.11.146.148]

Trace complete.

C:\Documents and Settings\Leon.CCSM\Desktop\Net_Tools>
pause  Press any key to continue . . .
 
Last edited:
C

Csnoopy

Expert Member
Joined
May 9, 2007
Messages
1,452
I have had some intermittent disconnects this morning. My Mode of operation I had set to umts preferred. The reason I did this was if 3G goes then at least it can carry on with GPRS, no EDGE in our area. I have now reset the Mode to UMTS Only & it is staying connected. If 3G goes I will manually select GPRS if I need it.

Otherwise so far so good.

Was month-end the cause of the past couple of days problems?

:cool:
 
AirWolf

AirWolf

Honorary Master
Joined
Aug 18, 2006
Messages
24,404
I think that's kind of like asking whether the sun rose in the east today;) :p
 
sand_man

sand_man

Honorary Master
Joined
Jun 4, 2005
Messages
35,844
voda rubbish once again at month end...

yeah me to, vodacom unusuable today, actually since late yesterday been rubbish!! no throughput, disconnects error 619's, you name it!!

I'm using mtn sim in E220 and it's absolutely brilliant as it was 3 weeks ago when voda was rubbish as well...

what gives? I was led to believe that voda were the forerunners in 3G technology but mtn has been the consistent product over the last month or so while voda has been a lemon!!

Eish, getting really frustrating!!!
 
B

Bugzee

Active Member
Joined
Jun 14, 2006
Messages
78
Its slow here to in Muldersdrif. Frequent Page not found errors.

How many more upgrades before the problem is fixed ??
 
BeVonk!

BeVonk!

Executive Member
Joined
May 12, 2006
Messages
8,524
Hennopspark, Centurion = consistent "connection reset" and "server not found" errors - two days in a row now. This is really frustrating. I cannot get a single page loaded without getting errors.
 
V

vodacom3g

Vodacom Representative
Joined
Jan 14, 2005
Messages
12,065
Bugzee said:
Its slow here to in Muldersdrif. Frequent Page not found errors.

How many more upgrades before the problem is fixed ??
Click to expand...

Sure it's a download issue, maybe a DNS problem?

- You can check by running 'nslookup' in a DOS box.
- At the '>' prompt type the URL you're trying to access. If it comes back with an IP, then DNS is fine.
- While you've got the IP,- type that into your browser and see if it's any better.

- What theoughput are you getting to NY on speedtest.net.

Lastly, for those of us geographically challenged, where exactly is Muldersdrif? :)
 
V

vodacom3g

Vodacom Representative
Joined
Jan 14, 2005
Messages
12,065
Trafeye said:
Muldersdrift = North of Johannesburg, west of Midrand.
Click to expand...

Ah, yes, close to the dam. I now remember, tx!

I'm currently on a LAN connected PC (i.e. not on 3G) and I'm getting sporadic DNS errors.

Some of the symptoms reported here sounds like it could be caused by DNS. Can anyone verify?
 
Z

zerofocus

Senior Member
Joined
Sep 23, 2005
Messages
902
vodacom3g said:
Ah, yes, close to the dam. I now remember, tx!

I'm currently on a LAN connected PC (i.e. not on 3G) and I'm getting sporadic DNS errors.

Some of the symptoms reported here sounds like it could be caused by DNS. Can anyone verify?
Click to expand...

Sounds possible. I get timeouts before the ip is resolved by the browser. When it gets through the speed is ok'ish.
 
T

Tallboy

Well-Known Member
Joined
Oct 10, 2005
Messages
320
vodacom3g said:
Sure it's a download issue, maybe a DNS problem?

- You can check by running 'nslookup' in a DOS box.
- At the '>' prompt type the URL you're trying to access. If it comes back with an IP, then DNS is fine.
- While you've got the IP,- type that into your browser and see if it's any better.

- What theoughput are you getting to NY on speedtest.net.

Lastly, for those of us geographically challenged, where exactly is Muldersdrif? :)
Click to expand...

I had to refresh speedtest.net twice before it loaded properly. Then I got 462/309 to NY.

Hit "Submit Reply" and got an error. Had use to back button and try again.
 
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