Datura
Captain Faptastic
Oh man. You have no idea how complex Vodacom's environment is. None whatsoever.
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Question of the Day: Are you keeping your Prime subscription?
Vodacom Rollover is here
- Thread starter brad
- Start date
Oh man. You have no idea how complex Vodacom's environment is. None whatsoever.
Sackboy
Executive Member
OK, a better question would be. If they were ABLE to change the old system, then should/could they have gone the whole hog and given us Ginggs' true rollover?
vodacom3g
Vodacom Representative
Yes, but it would not have been in this year.
davemc
Executive Member
You are 100% correct.
So, instead of mocking them, I will apologise.
I apologise to Vodacom for saying that a 60 day stright-cuttoff system is easy to implement.
I also apologise for misunderstanding what 60 day roll-over meant.
vodacom3g
Vodacom Representative
Apology accepted.
Dave, while the majority of the people on this forum are very technical and often work on large system, few people understand the sheer scale of the Vodacom systems.
It's one thing to build a billing system that must bill a few thousand or even tens of thousands of people.
Quite another that must bill tens of MILLIONS of people, and mostly in real time.
The second consideration is the fact that any new system must fully support all legacy products. So if there is one little old lady who still use a product from 1996, it's still active in the system.
Trust me this thing is a monster. And trying to make changes is not a trivial, overnight thing. Wish it was. I've got a long wish-list.....
Not sure what you do, but if you're comfortable building these monster-size engines, lets talk.
K
kingrob
Guest
Check your account on Vodacom4me.
It will show you your data bundle with an expiry date at the top.
Check your account on Vodacom4me.
It will show you your data bundle with an expiry date at the top.
Do I need a seperate registration on Vodacom4me for the data contract?
K
kingrob
Guest
Glad you got it sorted!
Vodacom4me is a great tool. I use it primarily to convert airtime to data bundles (I got a B970 router with a topup 400 contract) and check how much I've got left on my data bundles.
I'm too lazy to take the sim card out of the router and do the data conversion with a mobile phone. Just do it online.
Data Rollover - The Ripoff!!
Well we have finall moved into a new month, and us contract guy have been ripped off again.
As my data contract is reloaded on the 1 st of every month and the debit order immedialely cleared, the timing by Vodacom of announcing their rollover on the 5th of March effectively ruled me out of the first month of rollover and a consequental loss of one third of my unused data for March.
In think Vodacom should be commended on how they consistantly screw their loyal clients.
Unfortunately they in the position to dictate their terms now, ( with the best infrastructure nationally) but hopefully that will change as the others play catch up.
Well we have finall moved into a new month, and us contract guy have been ripped off again.
As my data contract is reloaded on the 1 st of every month and the debit order immedialely cleared, the timing by Vodacom of announcing their rollover on the 5th of March effectively ruled me out of the first month of rollover and a consequental loss of one third of my unused data for March.
In think Vodacom should be commended on how they consistantly screw their loyal clients.
Unfortunately they in the position to dictate their terms now, ( with the best infrastructure nationally) but hopefully that will change as the others play catch up.
K
kingrob
Guest
Well we have finall moved into a new month, and us contract guy have been ripped off again.
As my data contract is reloaded on the 1 st of every month and the debit order immedialely cleared, the timing by Vodacom of announcing their rollover on the 5th of March effectively ruled me out of the first month of rollover and a consequental loss of one third of my unused data for March.
In think Vodacom should be commended on how they consistantly screw their loyal clients.
Unfortunately they in the position to dictate their terms now, ( with the best infrastructure nationally) but hopefully that will change as the others play catch up.
LOL...it's not the end of the world, Basilrsa.
I didn't read the terms and conditions of data rollover properly, so also got 'caught'.
V3G has explained it in another thread and it makes sense to me now.
V3G has explained it in another thread and it makes sense to me now.[/B
That still does not explain why Vodacom made the change effective from the date of announcement onwards.
The only reason was to exclude all their contract customers with data renewal on the 1st of new month.
There cannot have been a IT implementation restriction.
I read V3G's explaination and it did not make sense for the customer then, or now! (Financially)
But exceed your limit and you get nailed!
I cannot see a fair balance here, involving the principle of give and take, been applied. It's all take!
That still does not explain why Vodacom made the change effective from the date of announcement onwards.
The only reason was to exclude all their contract customers with data renewal on the 1st of new month.
There cannot have been a IT implementation restriction.
I read V3G's explaination and it did not make sense for the customer then, or now! (Financially)
But exceed your limit and you get nailed!
I cannot see a fair balance here, involving the principle of give and take, been applied. It's all take!
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I am now on Pre-paid and my Roll-over work fine. The only problem is that my dashboard usage is 0, so I have to ajust my data usage to what is left and carry on from there.
Hang in guys it will get better.
Hang in guys it will get better.
vodacom3g
Vodacom Representative
Smurfatefrog
Expert Member
How is the rollover shown on V4me, for example i had 80mb left from March and have used 10mb so far today, surely this 10mb would come off the 80mb from March before it starts using my April 2GB, but it shows as:
Month Threshold Used Remaining
May 2.00GB 10.05 MB 1.99GB
April 2.00GB 1.92GB 80.17 MB
edit: V3G please can you read this thread and clarify the top up 400 for us
http://mybroadband.co.za/vb/showthread.php?t=168399&page=3
Month Threshold Used Remaining
May 2.00GB 10.05 MB 1.99GB
April 2.00GB 1.92GB 80.17 MB
edit: V3G please can you read this thread and clarify the top up 400 for us
http://mybroadband.co.za/vb/showthread.php?t=168399&page=3
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vodacom3g
Vodacom Representative
The way I understand is that your monthly allocation will first be used and after that it will carry on with what got rolled over.
Smurfatefrog
Expert Member
Thats a bit unfair then, cos if i dont use 2GB + 80MB this month i will lose the 80MB cos i can only carry over the remainder of my 2GB & not the 80MB
Another reason to not be on a contract
howardb
Expert Member
OK, my pre-paid is sorted and I'm happy with the rollover.
However, I checked my 1GB Contract 3G this morning and nothing seems to have rolled over from April - it showed that I had 893MB available as of 30/04/2009, and now I have my normal 1GB available from 01/05/2009 - is this also because of the implementation date being after 01 April 2009 and does this mean that my rollover will effectively only then be from the May cycle on the contract?
Confused...
However, I checked my 1GB Contract 3G this morning and nothing seems to have rolled over from April - it showed that I had 893MB available as of 30/04/2009, and now I have my normal 1GB available from 01/05/2009 - is this also because of the implementation date being after 01 April 2009 and does this mean that my rollover will effectively only then be from the May cycle on the contract?
Confused...