Vodacom SMTP - Emails not sending

[stephenlanguage]

We have a Telkom Email address and make use of Vodacom Dongle for Internet connection. Using Mailbird as Email Program. I have connection with smpt vodacom server, but when emails are sent Mailbird notification comes up to indicate "Mailbird was unable to send message - Please check your from "Identities Outgoing Server settings. ??? Using - smtp.vodacom.co.za Port 25 - My Telkom Webmail works fine. Spoke to Vodacom Consultant for 1 Hour - No remedy. Any help will be appreciated.

 

[|tera|]

Check if you have added a smtp user and password. You shouldn't use a username or password on the Vodacom smtp settings

 

[krieg]

Check if you have added a smtp user and password. You shouldn't use a username or password on the Vodacom smtp settings

They sent a message to specifically add the login details recently.

 

[|tera|]

They sent a message to specifically add the login details recently.

So it needs a UN/PW from now on?
I'm not on Voda, but I've setup its smtp before.

 

[krieg]

So it needs a UN/PW from now on?
I'm not on Voda, but I've setup its smtp before.

That is the gist I got unless you are using the web portal.

 

[|tera|]

That is the gist I got unless you are using the web portal.

So how do you obtain it?
Is it universal credentials or individual to each user/number?

Asking this to help the thread starter.

 

[krieg]

So how do you obtain it?
Is it universal credentials or individual to each user/number?

Asking this to help the thread starter.

It is your email login details, username is the cell number.

 

[|tera|]

It is your email login details, username is the cell number.

Thank you. Remember to send your bill to the OP

 

[hydeaway]

I have a new SIM on prepaid, and have been trying to reset the password for mail. I get the SMS with the new password, wait 30 minutes like they say, but the login or password is incorrect. Any ideas?