Vox Telecom Fatpipe

Fcon_Vpro said:
I don't think it's as much the "hogs" but rather the horde
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EDIT - sorry that was something else....if you offer a capped service for R164 for a 100GB's and the subscriber uses it, he/she can hardly be called a hog....it's a capped service after all....

Everyone's definition of a hog with regards to the context here is different...I would regard a hog on an uncapped service @ 10Mbps that uses a 1TB and above but that's the way I see it or choose to define it given the context here....
 
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I see the discussion is flying over a few heads. Maybe those heads should just get over it, or not respond/ignore if they have nothing constructive to add?

AfricanTech said:
Okay, no more analogies :D

A hog will push his 100 gigs a month for the duration of his contract - a non-hog will not
A hog will fret near the end of the month that he still has '10 gigs' unused and will schedule something, anything, so that the ISP doesn't 'steal' his 10 gig


You determine whether you are a hog or not. Your behavior will tell you if you are one or not.

My point is that a responsible user of a service such as this one recognises that certain behavior patterns are not sustainable for the provider.

Feel free to push to use your 100 gigs every month - it's your absolute right - you've paid for it, every last byte :D

Btw, Vox is actually pretty cool in this regard given that unused data rolls over so you never actually lose it anyway.

Fact remains, the data hogs fcked up a lot of ISP's and has caused me the grief of having to migrate 4 or 5 times now.

I don't (quite outside of the above attempt) have an actual definition of a hog but I do know that I don't want them sharing the network with me - selfish I know, but there you have it. I don't mind 'losing' a few rands of value every month for a better experience overall - so be it - it's a price I'm willing to pay.

Go well

:D
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How is a hog any different to someone who planned their data needs meticulously and hence uses exactly the data that they bought, every month? It doesn't matter what anyone uses their capped data for since they paid for it (or at the very least, are being led to believe that they paid for it). As long as they don't use it to inflict harm on others or commit crimes, it's their own business and no one else's.

It boils down to the ISP for not managing their customers' expectations if they're selling unsustainable products, and if that is indeed the case then you're really using the word "hog" on the wrong group of people.
Fcon_Vpro said:
I don't think it's as much the "hogs" but rather the horde
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That's fair and as a concerned customer you could engage with Vox to see what kind of plans they have in place to scale to an expected dramatic increase in users and demand. That's much better than calling people hogs for literally just using what they bought.
 
AfricanTech said:
Fair points all round.

However we define it, I think we can all agree that we don't want the service abused to the point of degradation for all.
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True. But honestly it's more the ISP at fault for selling an unsustainable product to a market that still holds the MWeb Uncapped mentality that lead to the ****hole that we have today
 
AfricanTech said:
Fair points all round.

However we define it, I think we can all agree that we don't want the service abused to the point of degradation for all.
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Agreed. Without Interwebs I will whither and die.
 
Drifter said:
Do VOX give trial accounts?
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Seeyou said:
They do - PM Voxy, though you'll likely only get it tomorrow at this time of day.
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No they don't. I was on the phone with them this morning. The agent said "buy yourself a 50gb at R170 to try it out on month to month" even though 100GB is R164. Also, what's odd is that the 100GB special doesn't apply to Fibre.
 
Bighit said:
No they don't. I was on the phone with them this morning. The agent said "buy yourself a 50gb at R170 to try it out on month to month" even though 100GB is R164. Also, what's odd is that the 100GB special doesn't apply to Fibre.
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The special is only on the website. The staff for the most part don't know it's a thing and it's because it's a special, for this month only and is not part of the 24 month contract the Fibre bundles are in. It
 
Drifter said:
Do VOX give trial accounts?
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slvR said:
The special is only on the website. The staff for the most part don't know it's a thing and it's because it's a special, for this month only and is not part of the 24 month contract the Fibre bundles are in. It
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Do you know if the Uncapped Bolt on applies to Fibre?
Does anyone know if P2P runs at line speeds (ADSL or Fibre on capped and the uncapped bolt on) as the products are advertised as unshaped?
 
The bolt on accounts are rate limited to 10mbps, and AFAIK were only available on the gig4gig packages.
 
guys anyone having problems with your vox account having random disconnects? Seems my speed degrades and then I dc for a couple of minutes.
 
bgotapen said:
guys anyone having problems with your vox account having random disconnects? Seems my speed degrades and then I dc for a couple of minutes.
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Thought it was just me. I get random disconnects with Vox every now and then. Sometimes it'll be days between, other times multiple on the same day. Only happens with Vox accounts - any other ISP is fine, and my line is rock solid 20mbps VDSL. Telkom assure me there are no errors on the line, and Vox tell me it's Telkom. It happens relatively infrequently so I haven't tried to get to the bottom of it with Vox.
 
slvR said:
The special is only on the website. The staff for the most part don't know it's a thing and it's because it's a special, for this month only and is not part of the 24 month contract the Fibre bundles are in. It
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Please clarify for me. It is a special this month only, but you pay this price as long as you don't change or cancel the package? Or will I pay normal price again from next month?
 
Seeyou said:
Thought it was just me. I get random disconnects with Vox every now and then. Sometimes it'll be days between, other times multiple on the same day. Only happens with Vox accounts - any other ISP is fine, and my line is rock solid 20mbps VDSL. Telkom assure me there are no errors on the line, and Vox tell me it's Telkom. It happens relatively infrequently so I haven't tried to get to the bottom of it with Vox.
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Interesting.
 
Aquiva said:
Please clarify for me. It is a special this month only, but you pay this price as long as you don't change or cancel the package? Or will I pay normal price again from next month?
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There is confusion and it seems the support staff do not know either, I think it may just be for this month.
 
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