Vox Telecom Fatpipe

[Kwerty]

I just signed up. Logged into the client zone and put the details into the router but it's not getting a default gateway so it's not working. Is there any manual intervention required to register?

I see the status of the account is active in the portal.

 

[bgotapen]

I just signed up. Logged into the client zone and put the details into the router but it's not getting a default gateway so it's not working. Is there any manual intervention required to register?

I see the status of the account is active in the portal.

Same here... but i did it yesterday. details says activated but it just won't work.... emailed support and no answer.

If it aint fixed by the time i wake up I am going to request a refund...

 

[Kwerty]

Same here... but i did it yesterday. details says activated but it just won't work.... emailed support and no answer.

If it aint fixed by the time i wake up I am going to request a refund...

Oh, you too. That's somewhat comforting

I checked the router logs and it says "User name and password authentication failed.". I changed the PW but no difference.

First CW doesn't want to cancel my service now VOX doesn't want to sign me up. What's next

 

[arni1954]

Oh, you too. That's somewhat comforting

I checked the router logs and it says "User name and password authentication failed.". I changed the PW but no difference.

First CW doesn't want to cancel my service now VOX doesn't want to sign me up. What's next

I had the same problem today . Phoned support and sorted it out . It looks like they have 24/7 support .

 

[Fcon_Vpro]

I had the same problem today . Phoned support and sorted it out . It looks like they have 24/7 support .

Think it's only open till 11pm. But I could be wrong.

 

[Kwerty]

Just phoned. The account needs a t2-somethingOrOtherID to be provisioned which takes up to 24 hours. Yay.

 

[bgotapen]

They called me now and they opened a ticket for me... :rolleyestilltheyspinoutofthesocketsandontothefloor:

 

[Dan C]

Anyone knows what happens to your 1TB Samsung promo account once it's depleted ? Can you then just buy more data or convert it or is it dead

 

[Drifter]

They do - PM Voxy, though you'll likely only get it tomorrow at this time of day.

OK, seems like they dont. They will sell you their cheapest month to month package for R170.

 

[Fcon_Vpro]

Anyone knows what happens to your 1TB Samsung promo account once it's depleted ? Can you then just buy more data or convert it or is it dead

I think they will just convert it to one of their normal fat pipe accounts
Edit: Meant if you ask them to

 

[sand_man]

OK, seems like they dont. They will sell you their cheapest month to month package for R170.

Wouldn't their cheapest package be a gig4gig account at R15 per gig?

 

[sybertiger]

that package have been discontinued they will add a replacement soon

 

[Fcon_Vpro]

EDIT: Got feedback from cvanvie so all good my side now

 

[bgotapen]

Best internet I have had in a while...

 

[Wasabee!]

Ja same here. Afrihost is a write off now.

 

[Gavin107]

Been a good experience so far on capped. Low latency consistently, the throughput does however vary from hour to hour quite a lot.

Any one else find the connection to Apple very slow today for software updates, content etc?

 

[WaxLyrical]

Are there any 12 - 6am Night Surfer perks with Fatpipe or is your capped package all you get?

What does the 75GB capped work out to with line rental on a 4mb line?

the data rollover is awesome.

 

[Gavin107]

Cant complain - my 4mbps ADSL during Saturday night peak:
Last Result:
Download Speed: 3994 kbps (499.3 KB/sec transfer rate)
Upload Speed: 533 kbps (66.6 KB/sec transfer rate)
Latency: 27 ms
04 July 2015 at 8:03:59 PM SAST

 

[JesseG]

Hi guys, I just bought the 100GB fatpipe special....
I have a question, the package is listed as R164, I need more than 100GB's, probably closer to 500GB...
I see there is an option for additional cap, is this for adding on extra data, if i choose to add another 100GB's would that cost me R164 again? Not sure how this works....

 

[feo]

What special?