Vox Telecom Fatpipe

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Deanoblado

Senior Member
Joined
Feb 14, 2012
Messages
679
My fatpipe account is working like a dream these last two weeks, had one hiccup one night but that was it. Glad they sorted the issues out. Only problem is i'm running out of data :-( I have 200GB left. which needs to last me two months. If the internet is this awesome i wont make it.
 
Electric

Electric

Honorary Master
Joined
Jul 22, 2013
Messages
14,228
Deanoblado said:
My fatpipe account is working like a dream these last two weeks, had one hiccup one night but that was it. Glad they sorted the issues out. Only problem is i'm running out of data :-( I have 200GB left. which needs to last me two months. If the internet is this awesome i wont make it.
Click to expand...

Story of my life man.
Data is gone so fast on a 40Mb.
 
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slvR

Expert Member
Joined
Jan 10, 2014
Messages
3,502
Ai ****. I was charged 3x because the support guy cancelled my accounts but didn't update the invoice........
 
Soul Assassin

Soul Assassin

Honorary Master
Joined
Mar 27, 2006
Messages
11,212
My only complaint with Vox is every end of the month the second the clock hits 00:00 the account stops working and tells me I'm capped, and when I wake up the next morning it works again.
 
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sybertiger

Expert Member
Joined
Apr 25, 2012
Messages
2,380
is it me or is vox support realy slow,dont reply to mails,or just dont come back to you?
as i have a read report and mail was read and almost 24h later no reply,gotten a new suppor guy,takes just as long

they are slow in general or just dont have that much support staff as other,then again there a small isp,dont need big staff
 
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Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,705
sybertiger said:
is it me or is vox support realy slow,dont reply to mails,or just dont come back to you?
as i have a read report and mail was read and almost 24h later no reply,gotten a new suppor guy,takes just as long

they are slow in general or just dont have that much support staff as other,then again there a small isp,dont need big staff
Click to expand...

Call them or PM Voxy in this forum - fastest way to get a response. Voxy especially is incredibly helpful and prompt.
 
Fcon_Vpro

Fcon_Vpro

Expert Member
Joined
Oct 9, 2007
Messages
2,025
sybertiger said:
is it me or is vox support realy slow,dont reply to mails,or just dont come back to you?
as i have a read report and mail was read and almost 24h later no reply,gotten a new suppor guy,takes just as long

they are slow in general or just dont have that much support staff as other,then again there a small isp,dont need big staff
Click to expand...

Most people have complained about their support.
I wouldnt call Vox a small ISP. They arent the biggest consumer ISP but they are big in business environments.
 
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arni1954

Senior Member
Joined
Dec 6, 2004
Messages
743
sybertiger said:
is it me or is vox support realy slow,dont reply to mails,or just dont come back to you?
as i have a read report and mail was read and almost 24h later no reply,gotten a new suppor guy,takes just as long

they are slow in general or just dont have that much support staff as other,then again there a small isp,dont need big staff
Click to expand...

Maybe it is because of me :) . I phone them today twice for a lengthy conversations . The response time was between 1-2 minutes .
 
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sybertiger

Expert Member
Joined
Apr 25, 2012
Messages
2,380
Fcon_Vpro said:
Most people have complained about their support.
I wouldnt call Vox a small ISP. They arent the biggest consumer ISP but they are big in business environments.
Click to expand...

ohh,sorry i didnt know that,as i never hear or see them thought they were smallish
 
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