Vox Telecom Fatpipe

Aquiva said:
Hi Chris

You are the man! When I was with Afrihost I tried to get them to show us something like this when things started to go wrong, which they refused. So thanks for showing us this and giving us some peace of mind! Just a question...do those graphs show the total traffic or only for a certain region?

Thanks again!
Click to expand...

Our visibility into the network ranges from global interconnects down to individual subscriber protocol (layer 7). Too much? :)
 
cvanwie said:
Our visibility into the network ranges from global interconnects down to individual subscriber protocol (layer 7). Too much? :)
Click to expand...

So you have nothing to hide... Thanks.
This reaffirms my good decision.

Most ISPs think I am too stupid to know about those "technical details"

You are indeed the man Chris

give that man a Bell's
 
cvanwie said:
For those who know me they know I'm as transparent as possible where possible.

Due to competitors trolling forums I'm not going to show more than a tiny bit of our network cleavage. http://i.imgur.com/gBFU1cf.png

For those who don't know how to read the graph, that white space between the red and blue is a good thing! The dotted grey line is our warning level. We have automated warning systems when we reach X% and then there is a human review of the network with regards to what's going on, what the customer base is doing, what kind of traffic, what protocols are highest, trends, forecasts and such in order for us to be well aware of when we need to upgrade our network when needed as opposed to letting it look like Table Mountain. Keep in mind as you walk around the NetOps and MNOC areas of the business these graphs are monitored in real time as well.

Here's a view into the traffic profile for yesterday: http://i.imgur.com/SsMBMN4.png

I hope this helps understand us a bit better.

(And for my work colleagues reading this, yes it was approved first! :D)

Regards,
Chris
_____________________________

Chris Van Wie
Solution Architect
Vox Telecom Limited
Click to expand...

Hahaha, love this post!!! Everything about it excites me!!

I would be interested in seeing those graphs again mid September 1000 x 300gb accounts later!!! :p

EDIT: particularly interesting the correlation between windows 10 release and network traffic. Windows 10 is automatically downloading for a lot of people without their knowledge of it.
 
Last edited:
cvanwie said:
For those who know me they know I'm as transparent as possible where possible.

Due to competitors trolling forums I'm not going to show more than a tiny bit of our network cleavage. http://i.imgur.com/gBFU1cf.png

For those who don't know how to read the graph, that white space between the red and blue is a good thing! The dotted grey line is our warning level. We have automated warning systems when we reach X% and then there is a human review of the network with regards to what's going on, what the customer base is doing, what kind of traffic, what protocols are highest, trends, forecasts and such in order for us to be well aware of when we need to upgrade our network when needed as opposed to letting it look like Table Mountain. Keep in mind as you walk around the NetOps and MNOC areas of the business these graphs are monitored in real time as well.

Here's a view into the traffic profile for yesterday: http://i.imgur.com/SsMBMN4.png

I hope this helps understand us a bit better.

(And for my work colleagues reading this, yes it was approved first! :D)

Regards,
Chris
_____________________________

Chris Van Wie
Solution Architect
Vox Telecom Limited
Click to expand...

Other ISP's would not dream of showing this - Thank you :)
 
Hi Chris, any chance of checking at the routing to 185.57.188.100 for me? Tracert:

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\Scott Kirby>tracert 185.57.188.100

Tracing route to 100.188.57.185.no-ptr.as201971.net [185.57.188.100]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 8 ms 9 ms 41.193.164.85
4 35 ms 11 ms 9 ms 41.193.164.86
5 43 ms 9 ms 9 ms 41.193.164.92
6 11 ms 10 ms 10 ms 41.193.119.13
7 45 ms 55 ms 104 ms 41.193.119.1
8 192 ms 182 ms 181 ms 196.41.27.54
9 416 ms 194 ms 204 ms te3-4.core1.hex.as20860.net [195.66.236.207]
10 233 ms 211 ms 192 ms 202.core1.thn.as20860.net [62.233.127.11]
11 183 ms 183 ms 184 ms 330.core1.dc4.as20860.net [62.233.127.242]
12 190 ms 186 ms 182 ms 300.core2.dc4.as20860.net [62.233.118.230]
13 192 ms 183 ms 190 ms 340.core2.dc3.as20860.net [62.233.127.246]
14 187 ms 207 ms 187 ms no-ptr.as20860.net [62.128.223.70]
15 188 ms 189 ms 189 ms 87.117.210.70
16 187 ms 189 ms 195 ms 74.189.57.185.no-ptr.as201971.net [185.57.189.74
]
17 187 ms 189 ms 190 ms 100.188.57.185.no-ptr.as201971.net [185.57.188.1
00]

Trace complete.


Is the connection to my Minecraft server in the UK, it's tenuous at best but there's no harm in asking for a tweak(if it's even possible)
 
Hi Chris (@cvanwie)

I have sent you a PM - please see if you can help me at all :)
 
AfricanTech said:
As a matter of interest, which game are you playing?
Click to expand...
In case you were going to ask, we play BF3 and the ping is not showing a normal profile for an unshaped connection.

It jumps from 30 to 80 then 180 and back down again. I couldn't hit anything I aimed at as a result.

I switched to another ISP and it settled very well. Pretty clear something is not prioritised here.
 
AntiGanda said:
In case you were going to ask, we play BF3 and the ping is not showing a normal profile for an unshaped connection.

It jumps from 30 to 80 then 180 and back down again. I couldn't hit anything I aimed at as a result.

I switched to another ISP and it settled very well. Pretty clear something is not prioritised here.
Click to expand...

Thanks for reminding me about this! Changes applied, let me know how your ping is tonight?
 
Electric said:
?
Nice response.

I'm here because I have 3x100Gb fat pipe accounts that perform 100% all day.
I wasn't even talking to you so why did you respond like this?

Should I tell you to stfu?
Click to expand...

telling someone that 99% of people dont have an issue and that it must be you is not helpful.

the bottom line is that there IS an issue, whether it is accepted or not is largely irrelevant.
 
techead said:
telling someone that 99% of people dont have an issue and that it must be you is not helpful.

the bottom line is that there IS an issue, whether it is accepted or not is largely irrelevant.
Click to expand...

I never said the issue was his, I merely said 99% of us don't have issues.
What is so wrong with my statement?
 
AntiGanda said:
In case you were going to ask, we play BF3 and the ping is not showing a normal profile for an unshaped connection.

It jumps from 30 to 80 then 180 and back down again. I couldn't hit anything I aimed at as a result.

I switched to another ISP and it settled very well. Pretty clear something is not prioritised here.
Click to expand...

Thanks.

I don't play BF3 but D3 (especially if you play DH) is also susceptible to erratic gameplay under such conditions.

That said:

a. I haven't played D3 for a while so I don't know if its currently an issue on my line
b. When I was playing a few months ago, it was fine
c. I had problems about a year back, but see b. above.

Good luck - maybe chris can check if there there is something special in the way BF3 traffic is routed.
 
Electric said:
?
Nice response.

I'm here because I have 3x100Gb fat pipe accounts that perform 100% all day.
I wasn't even talking to you so why did you respond like this?

Should I tell you to stfu?
Click to expand...
What do you aim to achieve by telling us that 99% of people (whom you somehow represent) are not having a problem? You just irritate those who are having difficulty by your silly absence of logic. And if you have 3 accounts, you are not a typical user either - likely a business.
 
AntiGanda said:
In case you were going to ask, we play BF3 and the ping is not showing a normal profile for an unshaped connection.

It jumps from 30 to 80 then 180 and back down again. I couldn't hit anything I aimed at as a result.

I switched to another ISP and it settled very well. Pretty clear something is not prioritised here.
Click to expand...

AfricanTech said:
Thanks.

I don't play BF3 but D3 (especially if you play DH) is also susceptible to erratic gameplay under such conditions.

That said:

a. I haven't played D3 for a while so I don't know if its currently an issue on my line
b. When I was playing a few months ago, it was fine
c. I had problems about a year back, but see b. above.

Good luck - maybe chris can check if there there is something special in the way BF3 traffic is routed.
Click to expand...

guys if a simple ping is showing erratic behavior you can bet your bottom dollar that it is going to impact your QoS within games. I dont see how every game needs to be prioritized on the network, that makes little to no sense. Unless of course it's using p2p for traffic... but this is an unshaped connection so it still shouldn't matter???

I play Heroes of Newerth (Dota like game) so I can see IMMEDIATELY when the ping is off. Aside from the fact that I keep multiple ping windows and a network monitor open on my 2nd screen
 
AntiGanda said:
Then why are you here? STFU
Click to expand...

Electric said:
?
Nice response.

I'm here because I have 3x100Gb fat pipe accounts that perform 100% all day.
I wasn't even talking to you so why did you respond like this?

Should I tell you to stfu?
Click to expand...

Why are you okes fighting?

Chris is here trying to help.

This is (despite what we wish), helluva complex stuff - there are so many factors affecting each individuals experience that without careful analysis and lots and lots of input data, that you can't easily pinpoint a problem.

Keep it civil peeps - we don't need the thread derailed by needless sniping.
 
AntiGanda said:
What do you aim to achieve by telling us that 99% of people (whom you somehow represent) are not having a problem? You just irritate those who are having difficulty by your silly absence of logic. And if you have 3 accounts, you are not a typical user either - likely a business.
Click to expand...

Nope, personal use at home.
Not a business at all.
Did you notice I was not the only one that said something?
But please, continue to berate me for ****s n giggles.

If 99% of the feedback is positive then is it wrong of me to mention it?
 
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