Vox Telecom Fatpipe

Well I think its time to comment:

This FP product is awesome man... I was so sick of Afrihost's shaping and general torrid experience...
I am running a VPN from outside to my home, and thanks to switching over to this, I am able to keep the VPN stable... so stable in fact, it doesn't disconnect at all unless I make it disconnect!

My VoIP phone works well too, ported my Telkom landline to a VSP...
I have absolutely no complaints... My only regret is not doing it sooner, I should have just stopped trying to put the AH reps in their place, and spared my time and energy sparring with Gian, and just done this sooner.

This is what pure internet joy is like, not that crappy product that AH sells.
 
Well I think its time to comment:

This FP product is awesome man... I was so sick of Afrihost's shaping and general torrid experience...
I am running a VPN from outside to my home, and thanks to switching over to this, I am able to keep the VPN stable... so stable in fact, it doesn't disconnect at all unless I make it disconnect!

My VoIP phone works well too, ported my Telkom landline to a VSP...
I have absolutely no complaints... My only regret is not doing it sooner, I should have just stopped trying to put the AH reps in their place, and spared my time and energy sparring with Gian, and just done this sooner.

This is what pure internet joy is like, not that crappy product that AH sells.

I totally agree with you - why did we spend all that time fighting and pointing out their blatant lies about the network being fine. The day before they announced that the network actually is screwed and that they were going to run their POC network - they were still asking us fools for tracerts and using the usually exchanged is borked. If Vox can keep this up - then I am sorted for life :)
 
If you knew how to talk to people...
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R10/GB is not bad. But I would prefer a 25GB bundle for R99 or something. I can't justify the 300GB account yet. There's something missing in between.

Fat pipe lite then. Think it is R89 for 25gb. Plus you could get bolt on and get uncapped after 6pm and weekends all day.

You should check these out:

https://www.voxtelecom.co.za/fat-pipe-lite

and then https://www.voxtelecom.co.za/uncapped-bolton

Buy the 25GB Fatpipe Lite first, then buy the bolt on.

I'm moving into a new apartment in November and I think Vox is winning my business with its offering and also cvanwie's really impressive contributions. I love a company that isn't afraid to engage with its customers, especially in the place where it's likely to find the most demanding and well informed subset of its customer base.

My main consumption will be daytime browsing and evening/weekend live TV streaming so I'm pretty sure that I'll be going for Fatpipe Lite plus the bolt-on and at the prices that Vox charge it is amazing value (maybe I shouldn't be telling them that) but I do agree with X-Gamer that, even for my use, there is something missing; not essential but it would be really nice to have.

I'm pretty sure that I'll exceed my 25GB cap most months so I'm budgeting maybe R200 a month for extra OOB weekday data at R10 per GB but it would be really great if there was some sort of pre-purchasable PAYG data bundles that could be added to a Fatpipe Lite account as a slightly more cost effective way to get extra data when the 25GB limit is exhausted and not have to go through the hassle of buying a separate Fatpipe (heavy) account.

Possible pre-purchased data and prices might be as follows...

25GB of extra data for R150 (R6.00/GB)
50GB of extra data for R250 (R5.00/GB) compared to R170 per month (R3.40/GB) for a Fatpipe 50GB account
75GB of extra data for R300 (R4.00/GB) compared to R252 per month (R3.36/GB) for a Fatpipe 75GB account
100GB of extra data for R350 (R3.50/GB) compared to R328 per month (R3.28/GB) for a Fatpipe 100GB account

This would give me a lot more flexibility to manage costs if/when I exceeded the basic 25GB weekday allowance because rather than paying per GB I could make a judgement about how much extra I needed and buy a top-up up front. Obviously if an evening/weekend unlimited bolt-on was active then no data would be deducted from any top-up data bundle for usage during hours when the unlimited bolt-on was active so any top-up data purchased would be entirely for weekday usage.

The above might even boost revenue a bit for Vox if people who might otherwise have signed up for a separate full Fatpipe account (50GB/75GB/100GB or whatever) decided that they were willing to pay a bit more per GB to boost the allowance on their Fatpipe Lite account by buying these pre-paid data topups rather than having a a second non-lite Fatpipe account and switching between them. It would also probably reduce load on Vox's systems slightly by reducing the number of people switching their lines between accounts. Finally, pre-purchasing data like this gives slightly better credit control and reduces bad-debt risk compared to charging per GB for OOB data as it is consumed (which I assume is done by counting OOB data usage during the month and adding the charges to the bill at the end of the monthly billing cycle).

I'd even be willing to have the speed of my pre-purchased data top-ups capped at 10Mbps (in the same way as the unlimited evening & weekend top-up is currently speed limited) if it helped Vox protect its network sufficiently to allow this to happen but I suspect that others here might disagree with me on that one. Ideally any data top-ups purchased would allow unused data to roll forward but again I personally would be prepared to see some restriction on that if it helped Vox justify the scheme, maybe adopting Telkom Mobile PAYG data roll-over rules, i.e. unused data rolls over to the end of the month following purchase although something more generous would be nice.

- Julian
 
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I totally agree with you - why did we spend all that time fighting and pointing out their blatant lies about the network being fine. The day before they announced that the network actually is screwed and that they were going to run their POC network - they were still asking us fools for tracerts and using the usually exchanged is borked. If Vox can keep this up - then I am sorted for life :)

@Sonic2k & Hayted

But on the up side, without us pointing out the lies and posting proof that even the most die-hard fan-boy could appreciate, they never would have updated the status page or admitted there was even a problem.

The timing was good too, we all bailed in the same month that VOX had a FAT PIPE special, a nice life raft indeed and maybe even the tipping point.

So Sonic and Hayted, chalk it up to community service whilst we enjoy the Fat Pipe Goodness :)

I still read the Afrihost threads, but for amusement now, and don't get frustrated at all such a nice change, but I still can't help but feel sorry for those brave soles that stayed.
 
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Fat pipe lite then. Think it is R89 for 25gb. Plus you could get bolt on and get uncapped after 6pm and weekends all day.

You should check these out:

https://www.voxtelecom.co.za/fat-pipe-lite

and then https://www.voxtelecom.co.za/uncapped-bolton

Buy the 25GB Fatpipe Lite first, then buy the bolt on.

Thanks! will check those out. The admin of switching accounts is not very appealing though.

100gb for R164 was pretty cheap.
Did you miss it?

I'm using FP 100GB as we speak. It's just that I'll need to top up when usage increases for some months (Windows 10/updates, Steam, Xbox gold). I recently switched from an uncapped package, where our monthly average was about 100GB's. (+-20)

The quality of this package is amazing compared to uncapped.
 
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Does anyone else notice that Mac App Store downloads are slower than other downloads? I don't think it's an issue with Vox though as everything else is quick. Not that it's slow, but downloaded the El Capitan beta and only came in at a patch 15Mbps whereas other stuff motors at 36Mbps.
 
Does anyone else notice that Mac App Store downloads are slower than other downloads? I don't think it's an issue with Vox though as everything else is quick. Not that it's slow, but downloaded the El Capitan beta and only came in at a patch 15Mbps whereas other stuff motors at 36Mbps.

That's interesting! There are no special rules like this on our network. Keep an eye on it and escalate in PM if this continues.
 
I'm busy working on a project and ran across a really cool site that I thought you guys might be interested in as well.

http://www.broadbandstats.co.za/

This is not a Vox web site, just something I found interesting and useful.
 
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@Sonic2k & Hayted

But on the up side, without us pointing out the lies and posting proof that even the most die-hard fan-boy could appreciate, they never would have updated the status page or admitted there was even a problem.

The timing was good too, we all bailed in the same month that VOX had a FAT PIPE special, a nice life raft indeed and maybe even the tipping point.

So Sonic and Hayted, chalk it up to community service whilst we enjoy the Fat Pipe Goodness :)

I still read the Afrihost threads, but for amusement now, and don't get frustrated at all such a nice change, but I still can't help but feel sorry for those brave soles that stayed.

Lol - this post made me smile - yeah fighting the good fight is finally over. We have done well and finally been rewarded with decent speeds again (joining Vox). I do feel for those brave soldiers still fighting the fight against broken networks and blind masses. All jokes aside - I am glad we are here now and I can stream Twitch, download and use the internet as I should be able to use it :)
 
Does anyone else notice that Mac App Store downloads are slower than other downloads? I don't think it's an issue with Vox though as everything else is quick. Not that it's slow, but downloaded the El Capitan beta and only came in at a patch 15Mbps whereas other stuff motors at 36Mbps.

I had this issue also, it is there regardless of which ISP I use... it seemed to resolve by itself though... But then I am not installing the beta on my Mac
 
I'm busy working on a project and ran across a really cool site that I thought you guys might be interested in as well.

http://www.broadbandstats.co.za/

This is not a Vox web site, just something I found interesting and useful.

news etc looks a bit outdated?

eg provincial statistics reports only one 20mbps enabled exchange for Gauteng....
 
Does anyone else notice that Mac App Store downloads are slower than other downloads? I don't think it's an issue with Vox though as everything else is quick. Not that it's slow, but downloaded the El Capitan beta and only came in at a patch 15Mbps whereas other stuff motors at 36Mbps.

AppStore updates on my Windows machine coming down at around 60% of max line speed this morning..
 
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