Vox Telecom Fatpipe

marsbeetle said:
Anyone know when the "FREE data between midnight and 6.00 a.m." is supposed to kick in ? I did a test last night and downloaded around 2GB between these "free" hours and it was taken off my cap. I took a screen shot of the data available before and after as proof.
Click to expand...

Don't panic, I read on another post from VOX, that it's just their "front end" that hasn't been re-tweaked for this new feature. It will be up and running, and showing more accuracy in this regard, by the end of this month apparently.
 
Hey Guys... thanks for all the feedback. I still have some unanswered questions. Firstly, I got an email from VOX yesterday saying my 300gb fat pipe now has a 400gb cap... the question I have is, does this apply to the people who got the "300gb for the price of 150gb" promo in August? In addition, do people on this package also get the free data from Midnight to 6am?

Secondly, does anyone know why I can't stream anything higher than 480p on Netflix using my PS3/PS4? I was always ablet to get full 1080p before switching over to VOX.
 
Dipro said:
Don't panic, I read on another post from VOX, that it's just their "front end" that hasn't been re-tweaked for this new feature. It will be up and running, and showing more accuracy in this regard, by the end of this month apparently.
Click to expand...

Thanks for the info.
 
Got a notification email saying I've used 50% of my 75GB cap, which i know is impossible as most of my downloads are scheduled for uncapped time.

However when I login to the Vox portal it shows I've only used 12.41GB :wtf:

Something wrong with the system?

Service Status Active
Data Allocated 437.66 GB
Data Used 12.41 GB
Data Available 425.24 GB
Bolt-on Usage 39.50 GB
 
Getting some DNS probe errors when launching websites this morning.

I changed my dns to google, and it is now working fine.

VOX, any issue with your DNS servers today?
 
Things took a bad turn last night about the same time as the 'free' overnight period began.

It may be a good idea to have a more stable network before making this kind of offer.
 
Polemus said:
Getting some DNS probe errors when launching websites this morning.

I changed my dns to google, and it is now working fine.

VOX, any issue with your DNS servers today?
Click to expand...

Hi Polemus,

Please DM your account nr or contact details so we can check your account.
We have not heard anything regarding DNS problems today.

Regards
Voxy
 
AntiGanda said:
Things took a bad turn last night about the same time as the 'free' overnight period began.

It may be a good idea to have a more stable network before making this kind of offer.
Click to expand...

Hi Dianysis

Can you also please send you account details in a DM. We would like to assist with this issue.

Regards
Voxy
 
Voxy,
I was also having issues with the connection this morning (I noticed at 5am onward)-tried resetting the router, and still nothing loaded. Even Vox home page was giving ca't connect errors. I am at work now so I can't check if all back to normal. I am happy to PM you my details for you to check what was happening in the morning.
 
Smiley_lauf said:
Voxy,
I was also having issues with the connection this morning (I noticed at 5am onward)-tried resetting the router, and still nothing loaded. Even Vox home page was giving ca't connect errors. I am at work now so I can't check if all back to normal. I am happy to PM you my details for you to check what was happening in the morning.
Click to expand...

Hi Smiley_lauf

Please do.

Thank you
Voxy
 
Voxy said:
Hi Polemus,

Please DM your account nr or contact details so we can check your account.
We have not heard anything regarding DNS problems today.

Regards
Voxy
Click to expand...

no biggy... i am using google dns atm and i am doing a" long running job" where i can't afford to dc right now.

I'll let you know later today if it is still an issue
 
Polemus said:
no biggy... i am using google dns atm and i am doing a" long running job" where i can't afford to dc right now.

I'll let you know later today if it is still an issue
Click to expand...

Thank you, Voxy
 
Yeah.

While I used to be able to download at line speed during midnight hours (when I have always had my downloads scheduled for).

I am now getting about half the speed of my line on average.

There is evidently not enough bandwidth to go around atm.
 
requiem said:
Yeah.

While I used to be able to download at line speed during midnight hours (when I have always had my downloads scheduled for).

I am now getting about half the speed of my line on average.

There is evidently not enough bandwidth to go around atm.
Click to expand...

So that free data aspect is not good enough?
Not saying the speed is right but you forget it is now free.
 
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