Warning: fraud occurring on Cell C data packages

[jes]

Warning: fraud occurring on Cell C data packages

Cell C’s data users have been the victims of fraud, with the mobile giant admitting that it had to suspend affected data customers’ accounts to prevent further bandwidth being stolen.

Update

Article clarifying the situation with statement from Cell C:

Cell C data fraud clarified

 

[BLIXEMPIE]

Interesting... Wonder how this was done. Only for interest sake of coarse.

 

[Cell_C]

Stories regarding the fraud published in several publications are in no way true. Cell C has been investigating an internal fraud case, in which virtual vouchers have been stolen and sold. Cell C estimates that 44 000 data vouchers have been stolen, however, not all of these were activated. Some of these bundles have found their way into the market, and have been purchased by customers. Cell C has identified 453 data customers that have actually purchased these vouchers.

Cell C initially suspended the affected accounts to ascertain where the customers bought the bundles, however, as soon as they were in contact with the company these bundles were reactivated, since customersbought them legitimately. No customers have lost any bandwidth and the fraud in question has been committed against Cell C and not its customers.

As indicated, Cell C has opened a case of fraud with the South African Police Service. The fraud was detected early and measures were taken to prevent any further fraud from the identified sources.

Regards
~AM~

 

[PsyWulf]

Ahaaaaaa,that clears it up a bit

 

[jes]

Article clarifying the situation with statement from Cell C:

Cell C data fraud clarified

 

[Unreal]

Stories regarding the fraud published in several publications are in no way true. Cell C has been investigating an internal fraud case, in which virtual vouchers have been stolen and sold. Cell C estimates that 44 000 data vouchers have been stolen, however, not all of these were activated. Some of these bundles have found their way into the market, and have been purchased by customers. Cell C has identified 453 data customers that have actually purchased these vouchers.

Cell C initially suspended the affected accounts to ascertain where the customers bought the bundles, however, as soon as they were in contact with the company these bundles were reactivated, since customersbought them legitimately. No customers have lost any bandwidth and the fraud in question has been committed against Cell C and not its customers.

As indicated, Cell C has opened a case of fraud with the South African Police Service. The fraud was detected early and measures were taken to prevent any further fraud from the identified sources.

Regards
~AM~

Man please, I sent Cell C an email regarding data that was being used off my account and they only responded 2 weeks later saying everything is fine data usage is normal - that's all what the email said. I can confirm from my personal experience that data was indeed being used fraudulently from my account. i even installed data trackers etc to make sure I wasn't being paranoid. I even went to the extent of disabling data on my phone, and the data was still being used up.

 

[NeonNinja]

Man please, I sent Cell C an email regarding data that was being used off my account and they only responded 2 weeks later saying everything is fine data usage is normal - that's all what the email said. I can confirm from my personal experience that data was indeed being used fraudulently from my account. i even installed data trackers etc to make sure I wasn't being paranoid. I even went to the extent of disabling data on my phone, and the data was still being used up.

So, what is it exactly?

Stories regarding the fraud published in several publications are in no way true. Cell C has been investigating an internal fraud case, in which virtual vouchers have been stolen and sold. Cell C estimates that 44 000 data vouchers have been stolen, however, not all of these were activated. Some of these bundles have found their way into the market, and have been purchased by customers. Cell C has identified 453 data customers that have actually purchased these vouchers.

Cell C initially suspended the affected accounts to ascertain where the customers bought the bundles, however, as soon as they were in contact with the company these bundles were reactivated, since customersbought them legitimately. No customers have lost any bandwidth and the fraud in question has been committed against Cell C and not its customers.

As indicated, Cell C has opened a case of fraud with the South African Police Service. The fraud was detected early and measures were taken to prevent any further fraud from the identified sources.

Regards
~AM~