We have solved our network problems: Cell C CEO

My internet problems was fixed when they switched on LTE close to my home.
 
My problem was never really connecting and getting a good speed. My problem was whenever I moved from one area to the next my phone would never "switch" to the closer tower. I would honestly spend about half the day not actually being connected. If I restarted my phone though it was fine. Maybe it's the phone, maybe it's the network. Both were from CellC and they couldn't find anything wrong with the phone, and it works perfectly fine on other networks. Sometimes I would be sitting on "4G" but nothing would be happening too.
Anyway, once bitten twice shy. On Vodacom prepaid now.
Afrihosts deals look good but my time on MTN was always spent "on edge" and not able to do anything.
 
Too late. I have ported to Telkom and I am more than happy with it.
 
Moved away from Cell C this year. What a pleasure. Quite satisfied with Telkom. Don't care that its running on MTN, I don't give my money to the big scum bags.
 
Telkom Mobile can make this sort of claim, their infrastructure actually works more than half of the time. Cell C shouldn't be boasting about anything, they were the ones who were stuck with an EDGE network for years.
 
CataclysmZA said:
Telkom Mobile can make this sort of claim, their infrastructure actually works more than half of the time. Cell C shouldn't be boasting about anything, they were the ones who were stuck with an EDGE network for years.
Click to expand...
When they upgraded their network to HSPA+, it was sabotaged by their roaming partner - just to punish them for pulling prices down. They claim that their problems are gone, they have right to do it. Without Cell C you would still pay R1/MB, you seem to forgotten this.
 
Ockie said:
Where did Jannie say that?
Click to expand...
I can't tell you now where, but I can remind you what.
JvZ wrote in context of network disruptions by Vodacom that they were aware that Cell C roaming agreement with Vodacom was defective, but it was not their problem, they just complied with the agreement.

I wrote already on the forum explanation for a typical problem "Full signal - no data throughput" which was observed in areas with strong Vodacom signal.

Here it is:
Some Vodacom towers allowed registering Cell C users to their 3G services. I think it was in purpose to off-load their 2G voice traffic and convey it using 3G CS services, but it was very selfish approach, as there was no roaming aggreement for Vodacom 3G PS services (data) and modem firmware was confused by being able to register to the Vodacom 3G tower, but subsequently was unable to open data channels. JvZ arrogant reply was giving me a clue that it could be even made deliberately, so started investigate it using AT commands. When I received modem which reported back active freqquency channels, I discovered that modem was locked to the Vodacom frequency band, but was still reporting Cell C Cell ID as an active cell. It was evident to me that modem was in the process of handover, but didn't complete this process being stuck in this stage. For the user the modem was still indicating connection to Cell C network, but in fact it was already hanging on the Vodacom tower which didn't give any throughput.

Fact of allowing to register to Vodacom 3G tower has been confirmed by many users. JvZ was aware that such practice could disrupt Cell C network, but didn't give explanation why they allowed to do it.
 
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