Web Africa ADSL general feedback

Good Day

Please see the below test results , as well as i tested with nntp and with the following results , when will WA sort out the issues as endless issues with this account.

WA 420 kps
SAIX 960 kps
IS 960 kps

Downloads from http://www.filehippo.com/

WA 500 kps
Saix 960 kps
IS 960 kps



WA Speed test
http://www.speedtest.net/result/1689005726.png

C:\Users\Greemman>tracert speedtest.net

Tracing route to speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 2 ms <1 ms <1 ms 10.0.0.2
2 6 ms 5 ms 6 ms rgm-ip-esr-2.ipnet.wa.co.za [xxxxx]
3 30 ms 29 ms 29 ms wnls-ipc1-vl-105.wa.co.za [196.220.59.250]
4 30 ms 30 ms 29 ms wnls-cr1-vl-801.wa.co.za [41.185.0.67]
5 32 ms 31 ms 31 ms wnls-cr2-vl-10.wa.co.za [41.185.0.41]
6 70 ms 33 ms 32 ms 41.185.1.49
7 40 ms 32 ms 32 ms 41-66-150-177-b1.available.africainx.net [41.66.150.177]
8 188 ms 185 ms 184 ms 41-84-12-87-57.available.africainx.net [41.84.12.87]
9 181 ms 181 ms 180 ms 195.50.122.217
10 226 ms 182 ms 182 ms ae-11-51.car1.London1.Level3.net [4.69.139.66]
11 185 ms 181 ms 182 ms xe-0-1-0-6.r02.londen03.uk.bb.gin.ntt.net [129.250.8.137]
12 202 ms 201 ms 237 ms ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.24]
13 252 ms 327 ms 252 ms as-0.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.254]
14 333 ms 332 ms 324 ms ae-4.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.51]
15 * 374 ms 323 ms ae-2.r05.sttlwa01.us.bb.gin.ntt.net [129.250.5.49]
16 549 ms 381 ms 354 ms xe-0-5-0-6-51.r05.sttlwa01.us.ce.gin.ntt.net [198.104.203.246]
17 330 ms 357 ms 328 ms static-74-209-160-12.lynnwood.netriver.net [74.209.160.12]



Saix

http://www.speedtest.net/result/1689012350.png


C:\Users\Greemman>tracert speedtest.net

Tracing route to speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms dsl-242-60-01.telkomadsl.co.za [xxx]
2 5 ms 5 ms 5 ms 196.43.35.118
3 5 ms 5 ms 5 ms 196.43.35.113
4 * * * Request timed out.
5 6 ms 7 ms 6 ms 196.43.10.130
6 6 ms 6 ms 6 ms 196.43.33.5
7 150 ms 149 ms 149 ms hkg-ip-dir-hongkong-pos-4-0-2.telkom-ipnet.co.za [196.43.9.6]
8 150 ms 150 ms 149 ms ge13-42.br01.hkg04.pccwbtn.net [63.218.2.201]
9 293 ms 292 ms 292 ms netriver.ge2-16.br01.sea01.pccwbtn.net [63.216.14.162]
10 292 ms 292 ms 292 ms static-74-209-160-12.lynnwood.netriver.net [74.209.160.12]

Trace complete.


Is Afrihost account

http://www.speedtest.net/result/1689016335.png

C:\Users\Greemman>tracert speedtest.net

Tracing route to speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms 196-210-132-129.dynamic.isadsl.co.za []
2 7 ms 7 ms 6 ms cdsl1-rba-vl2253.ip.isnet.net [196.38.73.181]
3 7 ms 7 ms 7 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
4 7 ms 7 ms 6 ms core1b-rba-te2-0-1.ip.isnet.net [168.209.1.181]
5 229 ms 229 ms 229 ms mi-za-rba-p5-gi2-0-2.ip.isnet.net [168.209.164.97]
6 230 ms 231 ms 231 ms mi-uk-dock-p3-gi3-1-1.ip.isnet.net [168.209.161.80]
7 206 ms 206 ms 206 ms core1a-dock-gi1-0-17.ip.isnet.net [168.209.164.204]
8 211 ms 206 ms 206 ms 168.209.246.66
9 229 ms 229 ms 229 ms xe-0-4-0-6.r02.londen03.uk.bb.gin.ntt.net [83.231.235.221]
10 206 ms 206 ms 206 ms ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.24]
11 297 ms 297 ms 297 ms as-0.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.254]
12 357 ms 359 ms 365 ms ae-4.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.51]
13 344 ms 347 ms 351 ms ae-2.r05.sttlwa01.us.bb.gin.ntt.net [129.250.5.49]
14 364 ms 359 ms 357 ms xe-0-5-0-6-51.r05.sttlwa01.us.ce.gin.ntt.net [198.104.203.246]
15 348 ms 357 ms 346 ms static-74-209-160-12.lynnwood.netriver.net [74.209.160.12]

Trace complete.
 
Thought I may as well add my voice to this thread.

On Home Uncapped 4Mbps:

swtor%202012-01-06%2000-37-42-77.jpg


And again. Two nights in a row now that this account is worthless.
 
Lycanthrope said:
Thought I may as well add my voice to this thread.

On Home Uncapped 4Mbps:

And again. Two nights in a row now that this account is worthless.
Click to expand...

Home ADSL: Smart 30GB account on a 4MB line and latency has been completely up the pole over the last couple of days. Browsing is fine and downloads are fine but WOW as an example is useless (2000+ latency). It's nothing on my side because my latency with my WA unshaped account is under 200, consistently.

These problems have only been occurring after the uncapped accounts were created.
 
Last edited:
Abe said:
Home ADSL: Smart 30GB account on a 4MB line and latency has been completely up the pole over the last couple of days. Browsing is fine and downloads are fine but WOW as an example is useless (2000+ latency). It's nothing on my side because my latency with my WA unshaped account is under 200, consistently.

These problems have only been occurring after the uncapped accounts were created.
Click to expand...

Yup, same story.

Last night I switched to Afrihost just to be able to get a few hours in and not a single problem. Switched between them twice to see if the problem resolved but nope, each time I went back to WA it went to hell again.

Things have been PERFECT for the last two-to-three weeks. Now this **** is starting up again. I don't have the patience for this; especially not for R599 per month.

All I wanted to do this evening was just check in-game mail and put some items back on auction. I'm much too tired and fed-up to switch accounts just to do that so I'll leave it until tomorrow.
 
DL+ went well again this morning: :)

DataIn DataOut TimeStart DateStart
2025252252 40765267 12:00:00 AM 2012/01/06
1817172603 36455550 01:00:00 AM 2012/01/06
1794392267 36368949 02:00:00 AM 2012/01/06
1573903929 32112362 03:00:00 AM 2012/01/06
1783179964 35971844 04:00:00 AM 2012/01/06
 
same here dl+ was good.


00:00 - 01:00 1 308 035 000 bytes 1.22 GB
01:00 - 02:00 1 348 219 449 bytes 1.26 GB
02:00 - 03:00 1 347 087 132 bytes 1.25 GB
03:00 - 04:00 1 080 549 602 bytes 1.01 GB
04:00 - 05:00 2 408 751 872 bytes 2.24 GB
05:00 - 06:00 1 479 708 869 bytes 1.38 GB
 
Lycanthrope said:
Yup, same story.

Last night I switched to Afrihost just to be able to get a few hours in and not a single problem. Switched between them twice to see if the problem resolved but nope, each time I went back to WA it went to hell again.

Things have been PERFECT for the last two-to-three weeks. Now this **** is starting up again. I don't have the patience for this; especially not for R599 per month.

All I wanted to do this evening was just check in-game mail and put some items back on auction. I'm much too tired and fed-up to switch accounts just to do that so I'll leave it until tomorrow.
Click to expand...

Same here WOW and Star Wars unplayable on WA and i wont even get started on the news servers which have not work properly for a month now. My telkom account runs perfectly.

Seems i made the right choice in canceling my WA account in december
 
Lycanthrope said:
Yup, same story.

Last night I switched to Afrihost just to be able to get a few hours in and not a single problem. Switched between them twice to see if the problem resolved but nope, each time I went back to WA it went to hell again.

Things have been PERFECT for the last two-to-three weeks. Now this **** is starting up again. I don't have the patience for this; especially not for R599 per month.

All I wanted to do this evening was just check in-game mail and put some items back on auction. I'm much too tired and fed-up to switch accounts just to do that so I'll leave it until tomorrow.
Click to expand...

Replied here http://mybroadband.co.za/vb/showthr...ped-Feedback?p=7501699&viewfull=1#post7501699 since it's Uncapped related.
 
Also having issues. google.co.za 500MS, max DL speeed is around 230 kbps.
Switch to Telkom, Afrihost even FNB and Its so much quicker.
Whats going on :(
 
No reported issues on our end. Have you logged a ticket with our ADSL guys?
 
Having Intermittent issues, latency etc.
I have spoken to Telkom, Afrihost and WebAfrica.
Afrihost said there was a issue with Telkom, Telkom said there is a issue with my ISP.
Switched to "backup" WebAfrica account, still issues, but better than Afrihost's connections.
 
Please help WA

Since 21:00 last night I have being having issues.

DL+ time has been pretty much useless and have managed 15 to 20 megs :( My current DL speed is 0 :(

Pages are loading slowly. Give me a few minutes to load speed test and then let's see how that goes

Internet streaming radio - think I managed a few words of a song, now dead. Still waiting for speedtest..... still waiting

tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.93]
over a maximum of 30 hops:

1 3 ms 2 ms 1 ms 192.168.0.1
2 11 ms 10 ms 10 ms ndn-ip-esr-3.ipnet.wa.co.za [41.185.66.1]
3 35 ms 34 ms 34 ms wnls-ipc1-vl-105.wa.co.za [196.220.59.250]
4 36 ms 35 ms 36 ms wnls-cr2-vl-801.wa.co.za [41.185.0.66]
5 72 ms * 56 ms 41.185.1.49
6 58 ms 35 ms 35 ms 41-66-150-177-b1.available.africainx.net [41.66.
150.177]
7 187 ms 186 ms 186 ms CORE_GB-LD-GS-MSC-1_TO_WC-RO-MSC-1_AINX_P2P__600
M_gb [41.84.12.75]
8 187 ms 187 ms 186 ms 195.50.122.217
9 236 ms 185 ms 185 ms ae-24-52.car3.London1.Level3.net [4.69.139.100]

10 185 ms 185 ms 185 ms 195.50.90.190
11 235 ms 186 ms 186 ms 212.58.238.169
12 189 ms 187 ms 186 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
13 191 ms * 186 ms 212.58.255.12
14 187 ms 187 ms 186 ms bbc-vip014.cwwtf.bbc.co.uk [212.58.246.93]

Trace complete.

tracert www.speedtest.net

Tracing route to www.speedtest.net [74.209.160.12]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 10 ms 9 ms 10 ms ndn-ip-esr-3.ipnet.wa.co.za [41.185.66.1]
3 34 ms 35 ms 34 ms wnls-ipc1-vl-105.wa.co.za [196.220.59.250]
4 34 ms 35 ms 35 ms wnls-cr1-vl-801.wa.co.za [41.185.0.67]
5 36 ms 36 ms 35 ms wnls-cr2-vl-10.wa.co.za [41.185.0.41]
6 36 ms 35 ms 36 ms 41.185.1.49
7 36 ms 35 ms 35 ms 41-66-150-177-b1.available.africainx.net [41.66.
150.177]
8 186 ms 192 ms 237 ms 41-84-12-87-57.available.africainx.net [41.84.12
.87]
9 186 ms 186 ms 186 ms 195.50.122.217
10 209 ms * 186 ms ae-21-52.car1.London1.Level3.net [4.69.139.98]
11 * 187 ms 219 ms xe-0-1-0-6.r02.londen03.uk.bb.gin.ntt.net [129.2
50.8.137]
12 196 ms 188 ms 186 ms ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.2
4]
13 266 ms 296 ms 266 ms as-0.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.2
54]
14 350 ms 334 ms 331 ms ae-4.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.5
1]
15 343 ms 333 ms 331 ms ae-2.r05.sttlwa01.us.bb.gin.ntt.net [129.250.5.4
9]
16 334 ms 327 ms 328 ms xe-0-5-0-6-51.r05.sttlwa01.us.ce.gin.ntt.net [19
8.104.203.246]
17 327 ms 337 ms * static-74-209-160-12.lynnwood.netriver.net [74.2
09.160.12]
18 351 ms 335 ms 333 ms static-74-209-160-12.lynnwood.netriver.net [74.2
09.160.12]

Trace complete.

Still no speedtest; pretty much nothing

Hopefully this will be sorted out soon.

I will submit this as a ticket also

Speedtest still not loaded :(
 
WAJeff said:
If it's two providers are slow, then I'll also be leaning towards a line/ exchange issue.
Click to expand...

Thanks Jeff - I did ask support to report it as a line fault, so hopefully Telkom can get it sorted out asap
 
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