Web Africa ADSL general feedback

Sloooooooooooow

Latency and downloads are fine on my end, but the actual browing is terrible. Which is quite strange. Both int. and local affected
 
hmm nothing logged on wa website, hope they attending to it, want my speed back, when i get back home tonight!
 
Slow browsing here too. Felt sluggish yesterday round midnight already, not sure about before then.
 
All browsing or does it seem to be limited to Local/ International?

It seems that this is how we (or some of us) are experiencing the problem:

From 8am-5pm (ish), we see a dramatic reduction in speed of all or some sorts. This has been from Monday onwards, including today.
A router restart fixes it for 2 seconds then thereafter it resumes at a slow speed.

It would feel, as if the shaping is coming down really really really hard. The assumption comes from the fact that out of the 8-5 window, the speeds are back to normal.
 
2 minutes to load this page! During office hours it's almost unusable. I can understand if this happened to uncapped users, but capped users?
 
Last edited:
My current speedtest on 4meg uncapped:



I must admit that the torrent I am trying to d/l is crawling at 28kb/s
 
Tried to open a support ticket (seeing as no one is replying here or on the WA forum) but all I got was "An error has occurred. Please try again.". :confused:
 
Tried to open a support ticket (seeing as no one is replying here or on the WA forum) but all I got was "An error has occurred. Please try again.". :confused:

Office-Supportticketsystem-Maintenance

Please note that we will be performing maintenance on our support ticket system.

Date: 11/01/12
Time: 01:00am
Duration: 1 - 4 hours
Attending: Windows Engineers
Impact: The support ticket system will not be available for the duration of the maintenance.

Tried to download a 10mb file earlier but had to give up after 5 tries. 5kbps odd.
Downloaded it in half a minute through backup telkom acc.
Definite issue this afternoon.
 
@Conack: Doh, thanks.

All seems well again. Hope it's just not because we're not in peak time anymore. Hope it doesn't go back to how it was this afternoon tomorrow morning again.
 
Hey guys,

Changes were made last night which should have resolved the latency and slow browsing issues after midnight. Has anyone noticed a difference?
 
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