Web Africa ADSL general feedback

Gmail is inaccessible at times, can't do tracert's, intl. time-outs are rife, switched to Cybersmart, unshaped and no issues (except no speedtest.net - which is worthless)
 
Had to reboot my router just now as I could not connect to WA, which happened early this morning as my downloads during the DL+ slot had not finished.

Normally downloading is something that is consistently good for me with WA, but right now it is terrible. There are times of zero activity and then a burst at full speed again, then back to no activity for a few seconds. At this rate will never finish my downloads this morning :(

Just to add to the list of issues - sorry WA
 
I have hardly used my WA account this month do we get some kind of Compensation? I have 9gigs left which i cant use and i mainly use my WA account for gaming, my telkom account is for business.
 
Getting huge spikes for some reason yesterday, then its back to normal in the green. Jumps same as before 250-1800 every time there is some activity in WOW like raid groups and PvP. Then betwen times it runs fine for hours. Also at 12h Saturday night i just lost connection to WA and logged to Openweb played WOW perfectly and everything was fine about 5min later when I logged back to WA.
 
Still no consistency in WOW. 280-800 spikes...anyone else?
 
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tbh i had some problems last week but this week my WA has been fine
 
WOW is unplayable tonight.....sign. The chat is working fine I can chat with people in the game and in general but world lag is over 2000.

I'm on my Openweb account normal uncapped STD and lag is 360ms, WA needs to sort themselves out.
 
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Hey guys,

I'm moving house today/ tomorrow - so I'll do my best to keep everyone updated on this.
I've dropped a mail to the Networking guys to see if anything can be done, gaming is the only protocol that is affected here :(

Will have feedback later today.
 
We have picked up degraded services on our ADSL IPC Circuits and are currently working with SAIX to resolve.We do apologise for the disruption and will update as soon as we have further progress reports.

on there wesbite, seems there is problems
 
This isn't happening irregularly, there seems to be a genuine trend in the degradation of service lately. Sort this out please! It's more than a little frustrating.
 
and this is why I still keep a telkom account. :o
 
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