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Question of the Day: Would you cancel a streaming subscription if it started showing paid ads?
Ok into the free hours this is my experience...
128kbps shoutcast streaming - forget about it
Youtube 360p - stutters, buffers, rubbish vs 720p being smooth pre-midnight
Gaming - forget about it
Updating support query on webafrica's site - slow and long response times.
So in otherwords I may as well just go to bed because the internets now useless to me.
Pings and speedtest remain the same of course.
128kbps shoutcast streaming - forget about it
Youtube 360p - stutters, buffers, rubbish vs 720p being smooth pre-midnight
Gaming - forget about it
Updating support query on webafrica's site - slow and long response times.
So in otherwords I may as well just go to bed because the internets now useless to me.
Pings and speedtest remain the same of course.
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Lycanthrope
Honorary Master
Yeah, getting a max of 30kB/s on a 4Mbps line here myself...
Something broke somewhere?
P.S. This is hardly an epic download -.-' Maybe 60MB?
/weeps
Something broke somewhere?
P.S. This is hardly an epic download -.-' Maybe 60MB?
/weeps
Yeah, getting a max of 30kB/s on a 4Mbps line here myself...
Something broke somewhere?
P.S. This is hardly an epic download -.-' Maybe 60MB?
/weeps
Last night I only tested a game at this time and now and come round about half midnight it just became unplayable, tonight I tested multiple things and they all sucked
It looks like when everyone jumps on to download since its free hours that the network just dies.
This just makes me plain angry, everyone will always just hit full throttle at these hours and Webafrica obviously doesn't have the capacity to handle it so the people who are awake now basically suffer and unless there's enough capacity for everyone to max out we always will.
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Necuno
Court Jester
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Yeah, getting a max of 30kB/s on a 4Mbps line here myself...
Something broke somewhere?
P.S. This is hardly an epic download -.-' Maybe 60MB?
/weeps
When the open beta is over and it's acceptable levels I will think about it again.
Not to salt the wounds or being a prick, but I would like to make one observation here if I may:
One would think that in waiting so long to bring uncapped they would have done their homework, or at least be better prepared. Quality of network over price was one time too many punted as well as the pie analogy. Seems that the chicken pie has come home to roost...
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TelkomUseless
Honorary Master
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That is EXACTLY how I feel. Thougt I will give them time, check the threads etc. It all looked good. Thought WA will have kick butt uncapped. NOW I'm a tester again (digichilli was the same
, had to sit thru their stuff... after 2 months I left and never looked back). This feels the same as digichilli episode all over again.Well going to Webafrica's KB article
"Even if your service is switched to a lower priority, browsing remains awesome." <------ It hasnt been awesome for a lot of people.
And on Bandwidth Prioritisation, if you look at the priorities you see that p2p and the like falls into best effort and gaming/streaming/browsing all sit on Medium. I am trying to see why gaming, browsing and streaming died then when downloadplus hours kicked in because I'm betting that all falls under the "best effort" lower priority.
http://kb.webafrica.co.za/article/AA-00833/33/Internet-Connectivity/ADSL/Home-Uncapped-Q-A.html
http://kb.webafrica.co.za/article/A...ctivity/ADSL/Bandwidth-Priority-Profiles.html
"Even if your service is switched to a lower priority, browsing remains awesome." <------ It hasnt been awesome for a lot of people.
And on Bandwidth Prioritisation, if you look at the priorities you see that p2p and the like falls into best effort and gaming/streaming/browsing all sit on Medium. I am trying to see why gaming, browsing and streaming died then when downloadplus hours kicked in because I'm betting that all falls under the "best effort" lower priority.
http://kb.webafrica.co.za/article/AA-00833/33/Internet-Connectivity/ADSL/Home-Uncapped-Q-A.html
http://kb.webafrica.co.za/article/A...ctivity/ADSL/Bandwidth-Priority-Profiles.html
Loopin from tests I've been able to do remotely I agree, its the downloadplus hours that suck for me.
The only good thing about this product is, that it can be canceled before month end. Where is Jeff to explain to us how good the service will be and plenty of data that they have provisioned. On a 4Mb line i'm getting between 40-60k day and night. That's just crazy for a R.600 p/m
I can say that I haven't had any issues since switching. latency is good and my downloads are good too. Im not ussing NNTP though, but do dl the torrents and also from Fileserve.
I dont do LOL or HON, but my ping in game for COD, BF3 has been fine. Maybe I'm just lucky. But I have nothing to complain about.
I dont do LOL or HON, but my ping in game for COD, BF3 has been fine. Maybe I'm just lucky. But I have nothing to complain about.
TelkomUseless
Honorary Master
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I'll check tonight.. but I think I did full speed on my 1meg line. About 320meg... Between 12-6.. it flies. I check my netlimiter logs, and it's full speed in the mornings.
WAJeff
Web Africa Representative
Hi all,
Been reviewing a lot of things on our end, so been running between the Networking guys, Product Teams and the big boys.
Long story short, we provisioned for x amount of IPC capacity for our Home Uncapped launch. The sign-ups and upgrades where far from what we expected, even on extreme circumstances. Our network isn't maxing out by no means, but is very full - causing a general slow down.
The capacity upgrade that was planned for Monday fell through because of issues on Telkom's end. We've been told that the capacity is going to be allocated between 10pm tonight and 7am tomorrow. Once it's been allocated, we'll need to "pass this through" our systems - so a slight drop in traffic might be experienced at around 7am tomorrow morning.
Our CEO is busy with our Marketing guys to draft a letter to all our Uncapped customers, explaining what's happening in a bit more detail. I'll post that up as soon as a copy lands in my inbox
Been reviewing a lot of things on our end, so been running between the Networking guys, Product Teams and the big boys.
Long story short, we provisioned for x amount of IPC capacity for our Home Uncapped launch. The sign-ups and upgrades where far from what we expected, even on extreme circumstances. Our network isn't maxing out by no means, but is very full - causing a general slow down.
The capacity upgrade that was planned for Monday fell through because of issues on Telkom's end. We've been told that the capacity is going to be allocated between 10pm tonight and 7am tomorrow. Once it's been allocated, we'll need to "pass this through" our systems - so a slight drop in traffic might be experienced at around 7am tomorrow morning.
Our CEO is busy with our Marketing guys to draft a letter to all our Uncapped customers, explaining what's happening in a bit more detail. I'll post that up as soon as a copy lands in my inbox
CVRChameleon
Well-Known Member
Hi all,
Been reviewing a lot of things on our end, so been running between the Networking guys, Product Teams and the big boys.
Long story short, we provisioned for x amount of IPC capacity for our Home Uncapped launch. The sign-ups and upgrades where far from what we expected, even on extreme circumstances. Our network isn't maxing out by no means, but is very full - causing a general slow down.
The capacity upgrade that was planned for Monday fell through because of issues on Telkom's end. We've been told that the capacity is going to be allocated between 10pm tonight and 7am tomorrow. Once it's been allocated, we'll need to "pass this through" our systems - so a slight drop in traffic might be experienced at around 7am tomorrow morning.
Our CEO is busy with our Marketing guys to draft a letter to all our Uncapped customers, explaining what's happening in a bit more detail. I'll post that up as soon as a copy lands in my inbox
So Jeff, what about potential clients like me, this seems that there is no way to join this; which will just add more strain to an already near-max-with-upgrade network. I was really looking at this account, followed since the start of this thread; but I dont see me joining in January atm.
I wanted from this account
1) Downloads, not 1000s of GBs but most at the 12-6 time and also not 100s there either
2) Normal browsing, and semi-downloading in normal times within the limits
3) Low ping gaming, including international - Heroes of Newerth / Guild Wars / Starcraft 2
Paging through the last 5+ pages I dont see any positives. I am not hating, I was someone that would JOIN, but Im not joining from crap to more crap. I am however going to remain here, and if positiveness gets through the rest of the month, I will reconsider.
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stevenv
Expert Member
+1 on this
Been considering trying out this account in the new year but if the allocated pipe is already maxed out (and likely to be repeated in the near future), that casts some doubts on it's capabilities in comparison to every other uncapped package: just another underpowered, oversubscribed service.
WAJeff
Web Africa Representative
Hi CVRChameleon,
Not too sure what the hesitation is? By no means will our network run like this all the time, my post above was to mention that our already very high provision of capacity was undermined by the huge amount of sign ups. Please have a read through my post for when the new capacity is coming in, we've got 2 dates scheduled already.
A lot of positive feedback has been seen, both on these forums as well as other online platforms that we monitor - although to admit the capacity could have come online a little sooner. Saying that though, it's not really something that's in our hands :/
Everything that you've listed in your post, we can provide. It's unfortunate that our capacity upgrades have been delayed - but it's not something to base our products off
CVRChameleon
Well-Known Member
CvRChameleon said:
Hi CVRChameleon,
Not too sure what the hesitation is? By no means will our network run like this all the time, my post above was to mention that our already very high provision of capacity was undermined by the huge amount of sign ups. Please have a read through my post for when the new capacity is coming in, we've got 2 dates scheduled already.
A lot of positive feedback has been seen, both on these forums as well as other online platforms that we monitor - although to admit the capacity could have come online a little sooner. Saying that though, it's not really something that's in our hands :/
Everything that you've listed in your post, we can provide. It's unfortunate that our capacity upgrades have been delayed - but it's not something to base our products off
Jeff thanks for the reply
5+ Pages of comments make me hesitate with what is being supplied by WA for this account. I am frustrated with previous ISPs service, and to move to something like what has happened on the last few pages (most people having problems with speeds, ping times etc).... is useless / pointless. I so want this to work, but uncapped accounts have all been bad.. getting another frustrating service experience may just make me commit suicide
! Seriously, I would have joined start of this month, but because of other ISPs I am only available for January. I want an ISP I can recommend to people, atm I have none. Hope your upgrade improves your clients experience! I will still keep watching this topic, and hope to read more positives.
WAJeff
Web Africa Representative
Jeff thanks for the reply
5+ Pages of comments make me hesitate with what is being supplied by WA for this account. I am frustrated with previous ISPs service, and to move to something like what has happened on the last few pages (most people having problems with speeds, ping times etc).... is useless / pointless. I so want this to work, but uncapped accounts have all been bad.. getting another frustrating service experience may just make me commit suicide
Seriously, I would have joined start of this month, but because of other ISPs I am only available for January. I want an ISP I can recommend to people, atm I have none. Hope your upgrade improves your clients experience! I will still keep watching this topic, and hope to read more positives.
Can completely understand your point of view, but the capacity that we provisioned for wasn't enough - we're honest about that. The sign-ups exceeded our expectations by almost three fold, along with a capacity upgrade delay that is not in our control.
To prove that we are actually ready for Uncapped, we had a massive IPC upgrade for the 15th December and another in January 2012 sometime.
Looking forward to having you on board in Jan
