Web sQuad ISP - Feedback Thread #2

[Diesal]

We're launching a 2.5G on a certain CPT network soon! Sadly no news on 1G+ on Vuma yet.

I'm right in saying that Vuma's Active ethernet network is best suited for it right?

They should be able to go up to 10Gb. assuming that there is enough backhaul bandwidth?

 

[Tokolosk]

Anyone having issues in the Plumstead Cape Town area?

 

[Tokolosk]

@websquadza ticket number is 235794. Is there any troubleshooting I can do from my side to at least rule out anything from my side.

Edit: For others who upgraded with the Black Friday deals and have a static IP: mine got changed during the upgrade.

 

[websquadza]

I'm right in saying that Vuma's Active ethernet network is best suited for it right?

They should be able to go up to 10Gb. assuming that there is enough backhaul bandwidth?

Sadly it's not our friends in pink. But yes, their network should have been the first to support this as it's technically the most able to. Hopefully they come to the party soon. They have the backhaul, the design and capability in place. It's a matter of the right hardware and commercials now

 

[websquadza]

@websquadza ticket number is 235794. Is there any troubleshooting I can do from my side to at least rule out anything from my side.

Edit: For others who upgraded with the Black Friday deals and have a static IP: mine got changed during the upgrade.

Evening, it seems that the Vuma upgrade process is indeed losing static IP configs on their portal. We've re-assigned your static and you should be back online.

 

[nelis]

Anyone else havjng issues openserve pretoria whole internet is down.

 

[websquadza]

Anyone else havjng issues openserve pretoria whole internet is down.

If internet is down, it's best to log a ticket with support. Not aware of any issues in PTA as yet.

 

[nelis]

If internet is down, it's best to log a ticket with support. Not aware of any issues in PTA as yet.

internet is up again and working 100%

 

[nelis]

intermittent internet again. when doing a ping to google it keeps getting intermittent timeouts

 

[nelis]

Ticket #168101​

 

[SNaidoo]

Hi there, anyone else have poor upload speeds. Bearly managing 10mbps on a 200mbps upload package. ONT reboot did not solve the issue either. JHB Rivonia area.

 

[SNaidoo]

Hi there, anyone else have poor upload speeds. Bearly managing 10mbps on a 200mbps upload package. ONT reboot did not solve the issue either. JHB Rivonia area.

Seems to be back to normal now.

 

[PaulGherkin]

our friends in pink.

 

[websquadza]

Wishing everyone a Merry Christmas! Hope you’re enjoying a restful day with your loved ones!

 

[Zodiak]

Merry Christmas! Is there an issue with DNS? Struggling to load websites like Wikipedia this evening and other international sites, works fine through mobile services

 

[rvanwyk]

DSTV Stream seems iffy. Very low res.

 

[websquadza]

DSTV Stream seems iffy. Very low res.

Are you using a custom dns or the pppoe allocated one? Akamai tends to serve content based on random rules, including dns source

 

[Mzezman]

Anyone getting packet loss on Openserve?



|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 69 | 69 | 0 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 32 | 32 | 22 | 4 | 4 | 5 | 4 |
| 100.99.198.5 - 73 | 18 | 5 | 0 | 4 | 6 | 5 |
| 160.119.224.92 - 34 | 30 | 20 | 4 | 4 | 5 | 5 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 40 | 28 | 17 | 4 | 4 | 5 | 4 |
| 196-60-9-113.ixp.joburg - 35 | 29 | 19 | 6 | 7 | 9 | 7 |
| 172.253.65.179 - 33 | 31 | 21 | 4 | 5 | 10 | 5 |
| 192.178.86.205 - 40 | 28 | 17 | 4 | 5 | 18 | 5 |
| dns.google - 35 | 29 | 19 | 4 | 4 | 5 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| unifi.home - 0 | 40 | 40 | 1 | 1 | 2 | 1 |
| core.bng-xe-01.jb1.za.wecom.net.za - 34 | 18 | 12 | 4 | 4 | 6 | 5 |
| 100.99.198.5 - 24 | 21 | 16 | 4 | 4 | 6 | 4 |
| 160.119.224.92 - 34 | 18 | 12 | 4 | 4 | 6 | 4 |
| core.pe-xe-ip01.jb1.za.ws.net.za - 29 | 21 | 15 | 4 | 4 | 5 | 5 |
| 196-60-9-182.ixp.joburg - 47 | 15 | 8 | 4 | 4 | 5 | 5 |
| router.jnb.woodynet.net - 16 | 25 | 21 | 4 | 5 | 7 | 6 |
| dns9.quad9.net - 54 | 13 | 6 | 4 | 4 | 5 | 5 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Mzezman]

And yes i have restarted my ONT and router to see if it settles but no luck

 

[Mzezman]

Seems to be hard down now - ticket logged