Web Squad ISP

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ijacobs3 said:
i have yet to experience the **** :ROFL:
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Had to reinstall GTA V Friday evening around 7-ish PM, ran at a nice 80-85MB/s on Steam. Yesterday I migrated all my Google photos to my Nextcloud, hosted in Germany, uploaded at 21-23MB/s all the way through 79GB of photos and videos.

Edit: That's definitely not single-threaded on the upload. Had it set to upload 100 files at a time
 
Im trying to copy some files from home to work, and noticing something funky going on with the upload speeds from home ( it varies from 90-120) instead of its usual 200 , but will only be able to do any diagnostic level stuff , just wanted to find out if there is anything happening at the moment @websquadza
 
websquadza said:
Definitely not seeing the same losses from core:
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            172.16.104.1 -    0 |  314 |  314 |    0 |    0 |    8 |    0 |
|                           160.119.225.9 -    0 |  314 |  314 |    0 |    1 |   31 |    1 |
|                            100.99.198.5 -    0 |  314 |  314 |    0 |    2 |   50 |    1 |
|        core.pe-xe-ip01.jb1.za.ws.net.za -    1 |  310 |  309 |    0 |    3 |   66 |    1 |
|gi0-0-1-0.agr11.jnb01.atlas.cogentco.com -    0 |  314 |  314 |  179 |  182 |  339 |  179 |
|   be2355.ccr51.jnb01.atlas.cogentco.com -    0 |  314 |  314 |  178 |  181 |  326 |  179 |
|   be2436.ccr21.lon02.atlas.cogentco.com -    0 |  314 |  314 |  164 |  167 |  294 |  171 |
|   be2572.ccr41.lon13.atlas.cogentco.com -    0 |  314 |  314 |  164 |  168 |  334 |  165 |
|be2538.rcr21.b015589-1.lon13.atlas.cogentco.com -    0 |  314 |  314 |  164 |  167 |  307 |  164 |
|                             149.14.8.78 -    0 |  314 |  314 |  164 |  166 |  290 |  166 |
| border3.xe-1-1-0-bbnet2.lon003.pnap.net -    1 |  310 |  309 |  164 |  166 |  258 |  165 |
|                         212.118.240.242 -    0 |  314 |  314 |  164 |  167 |  290 |  165 |
|                           64.46.104.249 -    0 |  314 |  314 |  164 |  168 |  331 |  166 |
|                           64.46.104.191 -    0 |  314 |  314 |  165 |  167 |  290 |  175 |
|             ggg-lon-080.multiplay.co.uk -    0 |  314 |  314 |  164 |  167 |  258 |  165 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Submit a ticket and we'll escalate to Vumatel
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Ticket submitted - really **** today!!!!!
 
Looking at ditching my Afrihost fixed LTE for Web Squad on Lightstruck.

@websquadza any comment on the quality of their network and sorting out faults? Do you have the option of a fixed IP on a home service?
 
websquadza said:
We checked, still showing as provisioning failed on this side. We escalated again. As soon as it provisions it will come online. Our side is 100%. Thanks for your patience here.
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mine also still on 200/200 ):
 
ijacobs3 said:
@websquadza any chance you guys could poke vumatel about a missing upgrade? :)
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Vumatel have had some issues getting activations, migrations and service changes right these past few days- instead of re-rating and re-naming products, new products were created for all the new speeds. Our Service Delivery team have been following up non-stop to get feedback and to push these outstanding links (including yours). It also doesn't help that this all happened on Thursday, creating backlogs affecting many services that went well into Friday, and no one works weekends there - kicking the ball down the road by 2 days.

To better understand your issue (and from our understanding of it), an upgrade order was placed to the 1G product on the portal with the 1st for provisioning. A new 1000/200 product was only loaded on their system on 30th, to replace the old 1000/100. It seems that upgrades linked to old products weren't carried over to the new products in the migration project. So your upgrade is stuck in limbo as there's no product for it, but it can't be cancelled, and a new order can't be placed (because of said limbo). Each and every case like this needs manual intervention from the dev team, and the backlog is pretty large. Thanks for your patience here...
 
Charly said:
Looking at ditching my Afrihost fixed LTE for Web Squad on Lightstruck.

@websquadza any comment on the quality of their network and sorting out faults? Do you have the option of a fixed IP on a home service?
Click to expand...

Lightstruck have been great so far. No complaints and all maintenance issues attended to nice and quickly. Network quality has also been great. What area are you in? And yes, we offer fixed IPs as well as IPv6 on their network.
 
ijacobs3 said:
Im trying to copy some files from home to work, and noticing something funky going on with the upload speeds from home ( it varies from 90-120) instead of its usual 200 , but will only be able to do any diagnostic level stuff , just wanted to find out if there is anything happening at the moment @websquadza
Click to expand...

Sorry for the delay here. Can you send a traceroute? Not aware of any issues that could have caused this.
 
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