Web Squad ISP

[JOEY_8]

My internet is down. Vumatel trenched, dbn

 

[websquadza]

My internet is down. Vumatel trenched, dbn

Can you send a ticket to support? No issues this side.

 

[JOEY_8]

Can you send a ticket to support? No issues this side.

TY. Done #390428


Update: It's back

 

[Bionic]

@websquadza struggling with connectivity to the EU, in particular the Emby plex server. Either losing connectivity or buffering with streams. Getting more frequent now and very frustrating. Never had this issues with previous isp. Let me know what information I must provide.

 

[websquadza]

@websquadza struggling with connectivity to the EU, in particular the Emby plex server. Either losing connectivity or buffering with streams. Getting more frequent now and very frustrating. Never had this issues with previous isp. Let me know what information I must provide.

Just need a MTR to the server, src IP and Destination IP - send me a PM and will check for you.

 

[Nicholas Marzio]

Hi @websquadza, would you be able to disclose your cross-connect capacity in CPT for AEX/Vumatel?

I am moving away from my current ISP and I am still interested in maintaining my 1Gbps package (Vumatel Trenched) and want to ensure I go with an ISP who has enough capacity during peak hours etc.

I know AEX's per 1Gbps transit fees are ludicrously expensive so most "smaller" ISPs would likely be overselling their capacity to the nth degree to try to turn a profit out of it.

Thanks in advanced

 

[IdlePhaedrus]

@websquadza no internet this morning.

Have raised ticket 786188

Octotel Melkbosstrand

 

[DrJohnZoidberg]

@websquadza no internet this morning.

Have raised ticket 786188

Octotel Melkbosstrand

Octotel Notices · RocketNet Feeds

rss.rocketnet.co.za

 

[websquadza]

@websquadza no internet this morning.

Have raised ticket 786188

Octotel Melkbosstrand

I see the ticket has been attended to- area outage.

 

[websquadza]

Hi @websquadza, would you be able to disclose your cross-connect capacity in CPT for AEX/Vumatel?

I am moving away from my current ISP and I am still interested in maintaining my 1Gbps package (Vumatel Trenched) and want to ensure I go with an ISP who has enough capacity during peak hours etc.

I know AEX's per 1Gbps transit fees are ludicrously expensive so most "smaller" ISPs would likely be overselling their capacity to the nth degree to try to turn a profit out of it.

Thanks in advanced

Won’t be able to disclose figures. But can guarantee that we don’t run ports over 60%- when ports reach that number, we upgrade.

So it’s safe to say we don’t have any NNI capacity issues for our 1G clients.

 

[websquadza]

@websquadza struggling with connectivity to the EU, in particular the Emby plex server. Either losing connectivity or buffering with streams. Getting more frequent now and very frustrating. Never had this issues with previous isp. Let me know what information I must provide.

Following up on this MTR. Don’t forget it so we can check what’s happening.

 

[DrJohnZoidberg]

Must be a serious break, Octotel still down here.

 

[websquadza]

@websquadza no internet this morning.

Have raised ticket 786188

Octotel Melkbosstrand

Must be a serious break, Octotel still down here.

Sounds like a pretty bad break.

Latest update from Octotel at 13:26: Our Metro provider has completed dropping a new manhole to accommodate the new fibre cables being floated. Once the new fibre cables are installed the standby team will resplice up the infrastructure in order to restore connectivity. No Eta has been provided as yet.

 

[rvanwyk]

so apparently because I chose the end of July to migrate to Websquad I won't have internet on sunday because no one can do the migration on a sunday. great start moving to a new isp.

 

[tehan]

@websquadza Finally online with the 1gbps, now if only I can get more than +/-300mbps when I run a speed test... First world problems

 

[powermzii]

@websquadza Finally online with the 1gbps, now if only I can get more than +/-300mbps when I run a speed test... First world problems

cabled or over wifi? which speedtest server are you using?

 

[IdlePhaedrus]

Sounds like a pretty bad break.

Latest update from Octotel at 13:26: Our Metro provider has completed dropping a new manhole to accommodate the new fibre cables being floated. Once the new fibre cables are installed the standby team will resplice up the infrastructure in order to restore connectivity. No Eta has been provided as yet.

Thanks. Yes, I don't really expect to have fibre internet until tomorrow. The last time there was a major break (due to vandalism) like this it was an overnight job.

Got myself an LTE modem today and got some data, so am fine for now.

 

[tehan]

cabled or over wifi? which speedtest server are you using?

Run directly over the router, no wifi or cable is needed, so there is nothing to get in the way of the speed that I should be getting. I use popular speed test servers: CISP, VOX, Afrihost, etc. The best speed I got was on mybroadband, with 340mbps.

 

[powermzii]

Run directly over the router, no wifi or cable is needed, so there is nothing to get in the way of the speed that I should be getting. I use popular speed test servers: CISP, VOX, Afrihost, etc. The best speed I got was on mybroadband, with 340mbps.

That's bizarre. Any QoS settings setup on the router?

 

[tehan]

That's bizarre. Any QoS settings setup on the router?

Nope, only I use the internet, so no need for it