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- Thread starter Gazed416
- Start date
- Joined
- Mar 26, 2018
- Messages
- 3,322
Can you send a MTR?
- Joined
- Mar 26, 2018
- Messages
- 3,322
Seeing large numbers of PPPOEs dropping across Vuma JHB. Ticket sent to AEX NOC as this is likely an issue their side.
Not getting past the first hop when it dies, this is during and just after it comes back:
Code:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 15 | 15 | 0 | 0 | 0 | 0 |
| core.as-01.cp1.za.ws.net.za - 10 | 11 | 10 | 0 | 0 | 2 | 1 |
| 100.99.197.1 - 10 | 11 | 10 | 0 | 0 | 4 | 0 |
| 165-69-148-197.as37497.za.net - 10 | 11 | 10 | 0 | 1 | 5 | 1 |
| 162-68-148-197.as37497.za.net - 10 | 11 | 10 | 0 | 1 | 5 | 1 |
| 14-71-148-197.as37497.za.net - 10 | 11 | 10 | 0 | 144 | 152 | 144 |
| 197.148.66.41 - 10 | 11 | 10 | 0 | 143 | 147 | 143 |
| be20.asr01.ld5.as20860.net - 10 | 11 | 10 | 0 | 146 | 152 | 148 |
| be10.asr02.dc5.as20860.net - 10 | 11 | 10 | 0 | 145 | 147 | 145 |
| be65535.asr01.dc5.as20860.net - 10 | 11 | 10 | 0 | 145 | 148 | 145 |
| 1717.g1.1ug.dc5.as20860.net - 10 | 11 | 10 | 0 | 145 | 150 | 145 |
| 217.147.89.101 - 10 | 11 | 10 | 0 | 145 | 152 | 145 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider- Joined
- Mar 26, 2018
- Messages
- 3,322
Looks like an Octotel Issue there. Can you log a ticket so we can escalate? Seems everyone is tinkering this morning.
Touch wood it hasn't happened again after the 10th disconnect, got a ticket written out in case it does.
Yeah happening again:
Code:
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 28 | 28 | 0 | 0 | 1 | 0 |
| core.as-01.cp1.za.ws.net.za - 34 | 12 | 8 | 0 | 0 | 1 | 0 |
| 100.99.197.1 - 34 | 12 | 8 | 0 | 0 | 1 | 1 |
| core.pe-xe-ix01.cp1.za.ws.net.za - 34 | 12 | 8 | 0 | 0 | 1 | 1 |
| cloudflare.ixp.capetown - 34 | 12 | 8 | 0 | 4 | 22 | 1 |
| one.one.one.one - 34 | 12 | 8 | 0 | 0 | 1 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider- Joined
- Mar 26, 2018
- Messages
- 3,322
Guys, is there an international speed issue? Local full speed international terrible. Youtube was also timing out just now:
Can you run a MTR to look for losses on your line? No issues this side that will give you that speed. Please send on a ticket so we can escalate to Evotel.
No issues on international. Responded to your PM and will set up a test server with your host in Helsinki to see what’s cooking there.
- Joined
- Mar 26, 2018
- Messages
- 3,322
Thanks for the ticket. Escalated to Octotel
ijacobs3
Expert Member
- Joined
- Oct 15, 2009
- Messages
- 4,139
Guys, is there an international speed issue? Local full speed international terrible. Youtube was also timing out just now:
Try a different speed test server , mine was doing the same a few nights ago
Me, much happier with Web Squad vs. Cool Ideas, highly recommend the move.
- Joined
- Mar 26, 2018
- Messages
- 3,322
No weekend response on your ticket.. not surprised. Any more dropouts since?
Nothing I've noticed
Haven't noticed any, but was only online solidly for a couple of hours this morning. Will update if/when it happens again.
Moved from CI beginning August. Happy so far.
@websquadza Any updates on my support tickets? #964479 and #264622