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Our NOC are already on it with the path vendor. Apologies for the inconvenience. We’re pushing for a speedy and permanent resolution here.
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Web Squad ISP
- Thread starter Gazed416
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Our NOC are already on it with the path vendor. Apologies for the inconvenience. We’re pushing for a speedy and permanent resolution here.
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KZN Update: The team is at Riverhorse running some tests on cross connects and ports. Some disruption may occur while these tests are being run.
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Yes experiencing slow load times on YT vids at the moment, this explains it.
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Ok services have been re-patched and testing completed. Links are back up and we are closely monitoring the situation.
S7wede
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WinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| 192.168.0.1 | 0 | 100 | 100 | 0 | 0 | 1 | 0 |
| 160.119.237.127 | 0 | 100 | 100 | 0 | 2 | 3 | 3 |
| 160.119.237.69 | 0 | 100 | 100 | 1 | 4 | 108 | 4 |
| 160.119.232.133 | 0 | 100 | 100 | 1 | 3 | 11 | 4 |
| 160.119.232.124 | 0 | 100 | 100 | 9 | 10 | 28 | 12 |
| 197.148.65.165 | 0 | 100 | 100 | 9 | 11 | 28 | 11 |
| 197.148.71.6 | 0 | 100 | 100 | 26 | 28 | 44 | 29 |
| 197.148.71.14 | 5 | 85 | 81 | 169 | 171 | 192 | 171 |
| 197.148.66.41 | 8 | 78 | 72 | 0 | 171 | 184 | 171 |
| 195.66.226.234 | 10 | 74 | 67 | 171 | 176 | 228 | 174 |
| 137.221.79.33 | 8 | 77 | 71 | 176 | 206 | 383 | 178 |
| No response from host | 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| 137.221.65.77 | 7 | 81 | 76 | 0 | 229 | 559 | 178 |
| 137.221.78.69 | 5 | 86 | 82 | 176 | 178 | 192 | 182 |
| 137.221.66.47 | 12 | 70 | 62 | 0 | 178 | 199 | 182 |
| 185.60.112.157 | 7 | 82 | 77 | 176 | 178 | 190 | 180 |
Another round of packet loss.
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Can't seem to reproduce this. Can you confirm if it's still present? Seems to have originated well into the transit leg, in Europe.
S7wede
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Was like this for 10 mins and then righted itself
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KZN NLD update: One of our NLD paths between JHB and KZN went down just after 12pm yesterday due to a major break. This is not usually an issue as we have a secondary, protected path to handle the load. However, just after 1pm, this secondary path started showing signs of sporadic bouts of packet loss. Some back and forth with the vendor and the link stabilised during the course of the late afternoon, only to begin giving issues in the evening and again this morning. We made a call to get techs out to Riverhorse and eliminate all L1 issues by swapping optics and cleaning fibres. This worked well and we believe faulty optics may have played a roll in our secondary NLD's issues. We apologise for this inconvenience. Our primary NLD path was also restored at about 14:30, which means all NLD paths are now back to 100%.
Outta Gas Eddie
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No worries, I've finally connected
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@websquadza - did Octotel ever get back to you about my upload speed issue? I don't see how I could be getting line speed on 200/200 when I was on that profile, but upgrading to 1000/100 I suddenly can't even reach 100mbps upload, and it's nobody's fault and I apparently have to live with it? I'm not getting what I paid for.
Ticket #313173, which has not been replied to since the 26th of last month, when I was told Octotel had made "changes" on their side and everything was apparently fine, and I reported back same day that it clearly wasn't.
Ticket #313173, which has not been replied to since the 26th of last month, when I was told Octotel had made "changes" on their side and everything was apparently fine, and I reported back same day that it clearly wasn't.
daelm
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Looks like an issue on one of Vumatel's Master Nodes (seems to have dropped completely from their side). Traffic automatically re-routed to an alternate master node as soon as the BGP session timed out, hence the small delay. Waiting for feedback from their NOC.
ijacobs3
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springs seems to be dead on vumatel ( multiple areas are reporting this) do we need to open tickets?
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Vumatel JHB Outage: Large scale outage affecting Ekurhuleni and Parklands Master Nodes (from our initial observations). Vumatel are aware of the outage and are investigating. No ETR yet
Edit: Only Ekurhuleni Master Node affected.
Edit: Only Ekurhuleni Master Node affected.
| Network Incident Reference: | #6651 |
| Network Incident Description: | Logical Failure |
| Network Incident Grade: | Critical |
| Regions Affected: | Johannesburg & Ekurhuleni |
| Area/s Affected: | All areas in Johannesburg & Ekurhuleni |
| Network Type Affected: | Vuma Core |
| Current Resident Impact: | Residents have no connectivity |
| Current Network Incident Status: | Technicians are investigating |
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I've asked the team to follow up with Octotel on this. I think your two tickets are being conflated on their side.@websquadza - did Octotel ever get back to you about my upload speed issue? I don't see how I could be getting line speed on 200/200 when I was on that profile, but upgrading to 1000/100 I suddenly can't even reach 100mbps upload, and it's nobody's fault and I apparently have to live with it? I'm not getting what I paid for.
Ticket #313173, which has not been replied to since the 26th of last month, when I was told Octotel had made "changes" on their side and everything was apparently fine, and I reported back same day that it clearly wasn't.
HowTo
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ijacobs3
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If i check on other isp's outages pages, it looks like its Ekhuruleni thats down as a whole
ijacobs3
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Sp
Springs Just came back on as well