@websquadza - sorry to post this here but it's been 24 hours with no response to my emails, nor PMs, after the initial cancellation query went unanswered for several days and meanwhile the clock is ticking till the end of the month.
All I want to know is whether I can (a) cancel this month and have the line released without being charged for January and (b) since the 1st of Jan falls on a Saturday (and because it's also new year's day etc) whether or not the line could be released earlier the previous week to make sure there are people around to address any possible migration issues.