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abudabi

abudabi

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Joined
Aug 7, 2007
Messages
4,301
Been in teams sessions just about the whole day. No drops noticed here. Openserve (Olivedale)
 
websquadza

websquadza

WebSquad
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Mar 26, 2018
Messages
3,322
Deadmanza said:
Just had another drop! Whats going on since yesterday?
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Fcon_Vpro said:
We had a drop as well in the middle of my wifes exam. Came back a few minutes later.Vuma Trenched
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Can you confirm areas please? We need this to push back to Vumatel. Seems specific to Bryanston Master on Vuma, but need to be sure.

Any MTRs will also help. We don't have visibility into what may be happening on Vumatel's network. So we need to get some insight from your side to push for feedback.
 
Deadmanza

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
12,762
websquadza said:
Can you confirm areas please? We need this to push back to Vumatel. Seems specific to Bryanston Master on Vuma, but need to be sure.

Any MTRs will also help. We don't have visibility into what may be happening on Vumatel's network. So we need to get some insight from your side to push for feedback.
Click to expand...
Hi @websquadza
Vuma Wireless - Wilgeheuwel.
 
websquadza

websquadza

WebSquad
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Messages
3,322
Deadmanza said:
Hi @websquadza
Vuma Wireless - Wilgeheuwel.
Click to expand...
Ok, managed to track your PPPOE session; looks like it's been up for 713 hours. So doesn't seem like line drops. Can you try run an MTR when it happens and please open a ticket with support. Have a feeling this is related to your open speed ticket as well.
 
IdlePhaedrus

IdlePhaedrus

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Jan 31, 2005
Messages
1,582
No service in Melkbos on Octotel at the moment. Rebooted ont and router. still nothing. Anyone else in the western seaboard area?
 
Fcon_Vpro

Fcon_Vpro

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Joined
Oct 9, 2007
Messages
2,025
websquadza said:
Can you confirm areas please? We need this to push back to Vumatel. Seems specific to Bryanston Master on Vuma, but need to be sure.

Any MTRs will also help. We don't have visibility into what may be happening on Vumatel's network. So we need to get some insight from your side to push for feedback.
Click to expand...
What does a double flash green light mean on the fibre ont? Vuma trenched JHB North.
It goes flash flash pause, flash flash pause.
It's been like this for a few days now. Normally the green light would be solid. Not saying there's an error regarding this, just trying to understand because the behaviour is different from before.

I will try check my logs for when the break happened, I didn't run an MTR unfortunately.
I was on cable and wife was on wireless.
 
websquadza

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
3,322
IdlePhaedrus said:
No service in Melkbos on Octotel at the moment. Rebooted ont and router. still nothing. Anyone else in the western seaboard area?
Click to expand...
No notices from what I can see. Please log a ticket so we can quickly escalate.

Fcon_Vpro said:
What does a double flash green light mean on the fibre ont? Vuma trenched JHB North.
It goes flash flash pause, flash flash pause.
It's been like this for a few days now. Normally the green light would be solid. Not saying there's an error regarding this, just trying to understand because the behaviour is different from before.

I will try check my logs for when the break happened, I didn't run an MTR unfortunately.
I was on cable and wife was on wireless.
Click to expand...

Can you log a ticket as well please. Will ask the team to check your fibre levels and also confirm what that double flash means.
 
Deadmanza

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
12,762
websquadza said:
Ok, managed to track your PPPOE session; looks like it's been up for 713 hours. So doesn't seem like line drops. Can you try run an MTR when it happens and please open a ticket with support. Have a feeling this is related to your open speed ticket as well.
Click to expand...
1638558722640.png

REALLY &^%&^% annoying now.
 
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