Web Squad ISP

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websquadza said:
Thanks, red alarm is probably a break or OLT fault. Team are already logging this with Vumatel.
Click to expand...
Related to this?:
VUMATEL SCHEDULED CHANGE | SAVOY WAVERLEY (REPORTED)
Affecting Other - Vumatel Scheduled Change | Savoy Waverley | Priority - Critical

Good Day,



Please be advised of the following change.



Change Reference:

#498

Start Date:

12 May 2020 @ 09h00

End Date:

14 May 2020 @ 18h00

Area/s Affected:

Savoy Waverley

Network Type Affected:

GPON

Change Description:

ONT migration to the new OLT

Change Impact:

Residents will have intermittent connectivity during this time
 
Concentric said:
Related to this?:
VUMATEL SCHEDULED CHANGE | SAVOY WAVERLEY (REPORTED)
Affecting Other - Vumatel Scheduled Change | Savoy Waverley | Priority - Critical

Good Day,



Please be advised of the following change.



Change Reference:

#498

Start Date:

12 May 2020 @ 09h00

End Date:

14 May 2020 @ 18h00

Area/s Affected:

Savoy Waverley

Network Type Affected:

GPON

Change Description:

ONT migration to the new OLT

Change Impact:

Residents will have intermittent connectivity during this time
Click to expand...

Yes, that's definitely why you're down. Apologies, I missed that one while looking through our incident management mailbox.
 
@websquadza - is there something going on this morning? Have had some weird dropouts, and now I seem to be able to play a YouTube video on mobile, but the same video just spins and wont start playing on desktop.
Very weird, speedtest etc reports everything is just fine.
Specifically trying to play this:
 
Chiller89 said:
@websquadza - is there something going on this morning? Have had some weird dropouts, and now I seem to be able to play a YouTube video on mobile, but the same video just spins and wont start playing on desktop.
Very weird, speedtest etc reports everything is just fine.
Specifically trying to play this:
Click to expand...

No issues that we can see - video above loaded perfectly here. Mobile playing on WiFi? What region and FNO?
 
websquadza said:
No issues that we can see - video above loaded perfectly here. Mobile playing on WiFi? What region and FNO?
Click to expand...
Stupidity alert! I couldn't believe that something locally was the problem.
Bizarrely rebooting my laptop fixed things, played just fine on another machine on the same network.
Back to awesomeness!

Thanks again for prompt reply, apologies for the hasty conclusion from my end.
 
Chiller89 said:
Stupidity alert! I couldn't believe that something locally was the problem.
Bizarrely rebooting my laptop fixed things, played just fine on another machine on the same network.
Back to awesomeness!

Thanks again for prompt reply, apologies for the hasty conclusion from my end.
Click to expand...

No problem at all. Google's JHB routers have been a headache since February
Deadmanza said:
View attachment 839257
Packet loss.

@websquadza
Click to expand...
Deadmanza said:
Yep, its ****ing awful tonight.
Ugh.

View attachment 839269
Click to expand...
Zodiak said:
Yup, something is wrong, my streaming interrupted multiple times, something going on tonight
Click to expand...

Seeing this too. We're investigating
 
websquadza said:
No problem at all. Google's JHB routers have been a headache since February




Seeing this too. We're investigating
Click to expand...

Picking up on issues on the London hop. We've asked our upstream to investigate. Also made some community adjustments to move traffic around a little. Seeing minor improvements here. Waiting for more feedback.
 
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