Web Squad ISP

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Hi There,

quick question, is there any reason that traffic to AS5713 is routing internationally to come back to SA? its dreadfully slow accessing anything on SAIX

Code: 
2  as-vuma.jb-is-pld-02.za.ws.net.za (160.119.228.129)  4.022 ms  3.546 ms  3.747 ms
 3  core.vuma-l3.jb1.za.ws.net.za (160.119.224.97)  4.143 ms * *
 4  core.as-xe-02.jb1.za.ws.net.za (160.119.224.89)  2.338 ms  2.325 ms  2.301 ms
 5  core.cr-xe-01.jb1.za.ws.net.za (160.119.224.29)  2.279 ms  2.256 ms  2.161 ms
 6  core.pe-xe-ip01.jb1.za.ws.net.za (160.119.224.18)  2.470 ms  2.663 ms  2.391 ms
 7  core.pe-xe-ip01.cp1.za.ws.net.za (160.119.232.97)  20.388 ms  22.008 ms  20.922 ms
 8  165-69-148-197.as37497.za.net (197.148.69.165)  23.445 ms  23.442 ms  23.413 ms
 9  162-68-148-197.as37497.za.net (197.148.68.162)  23.900 ms  23.889 ms  21.385 ms
10  54-71-148-197.as37497.za.net (197.148.71.54)  163.670 ms  163.308 ms  161.650 ms
11  fra-ip-hsll-1.telkom-ipnet.co.za (80.81.193.214)  178.795 ms  178.750 ms  176.143 ms
12  * * *
13  * * *
14  196.43.51.78 (196.43.51.78)  346.612 ms  345.338 ms  396.996 ms
15  telkom-sa-tienet-gw.telkom-ipnet.co.za (196.25.54.62)  399.190 ms  398.849 ms  351.043 ms
 
Zodiak said:
My internet keeps dropping out every couple of minutes, downloads completely stop to 0 mb/sec and websites time out then comes back for a few minutes. Tried restarting the router, same thing....
Click to expand...

We tracked this down to an overeager DDOS mitigation rule with our upstream. Specific download was running though download manager and with the MikroTik router, was pushing huge packet volumes to reach line speed. Upstream have relaxed these rules a tad.

These rules are adjusted as we pick up new scanarios and need a little tweaking every now and again.
 
cobusv said:
Hi There,

quick question, is there any reason that traffic to AS5713 is routing internationally to come back to SA? its dreadfully slow accessing anything on SAIX

Code: 
2  as-vuma.jb-is-pld-02.za.ws.net.za (160.119.228.129)  4.022 ms  3.546 ms  3.747 ms
 3  core.vuma-l3.jb1.za.ws.net.za (160.119.224.97)  4.143 ms * *
 4  core.as-xe-02.jb1.za.ws.net.za (160.119.224.89)  2.338 ms  2.325 ms  2.301 ms
 5  core.cr-xe-01.jb1.za.ws.net.za (160.119.224.29)  2.279 ms  2.256 ms  2.161 ms
 6  core.pe-xe-ip01.jb1.za.ws.net.za (160.119.224.18)  2.470 ms  2.663 ms  2.391 ms
 7  core.pe-xe-ip01.cp1.za.ws.net.za (160.119.232.97)  20.388 ms  22.008 ms  20.922 ms
 8  165-69-148-197.as37497.za.net (197.148.69.165)  23.445 ms  23.442 ms  23.413 ms
 9  162-68-148-197.as37497.za.net (197.148.68.162)  23.900 ms  23.889 ms  21.385 ms
10  54-71-148-197.as37497.za.net (197.148.71.54)  163.670 ms  163.308 ms  161.650 ms
11  fra-ip-hsll-1.telkom-ipnet.co.za (80.81.193.214)  178.795 ms  178.750 ms  176.143 ms
12  * * *
13  * * *
14  196.43.51.78 (196.43.51.78)  346.612 ms  345.338 ms  396.996 ms
15  telkom-sa-tienet-gw.telkom-ipnet.co.za (196.25.54.62)  399.190 ms  398.849 ms  351.043 ms
Click to expand...

SAIX have some funny advertisements at times- some prefixes are advertised locally and other not. Telkom ISP (their retail side) prefixes are usually 100%. SAIX specific prefixes are bit hit and miss. Usually just takes an email to their NOC to resolve.
 
Sheesh something went for a major wobbly on Download side - Vuma Trenched Fourways
1589656132984.png

Can feel my brain dying watching this installer download at 100kbps
 
@websquadza I am currently a CISP client and have been having big issues with logging into COD modern warfare on PS4 for the entire week, I am talking about over an hour each evening just to login. Is Websquad having any simialr issues or seeing these sort of problems with COD. Think it might be time for a move.
 
Greglsh said:
@websquadza I am currently a CISP client and have been having big issues with logging into COD modern warfare on PS4 for the entire week, I am talking about over an hour each evening just to login. Is Websquad having any simialr issues or seeing these sort of problems with COD. Think it might be time for a move.
Click to expand...

I can’t tell you if it's better or worse here (haven't tested). Been seeing some threads on myBB and on the ZANOG mailing lists with regards to Blizzard issues of late, so could also be part of a general issue. That said, happy to test and see if it's better!
 
Greglsh said:
@websquadza I am currently a CISP client and have been having big issues with logging into COD modern warfare on PS4 for the entire week, I am talking about over an hour each evening just to login. Is Websquad having any simialr issues or seeing these sort of problems with COD. Think it might be time for a move.
Click to expand...

@Greglsh ey man i recently as in the last week made the move and can tell you i'm very happy thus far you should give it a go
 
Dudes are on the ball. Moved house yesterday and had some trouble with Octotel PPPOE and getting it to work on Mikrotik. Ofcourse the problem was between the keyboard and the chair.

Anyway - Websquad support was answering the support ticket within a few minutes. Sent me detailed instructions on how to fix my idiocy AND for some icing, how to enable IPv6.

@websquadza Pass along my thanks to whomever was on duty this weekend.
 
Last edited:
Sopbeen said:
Dudes are on the ball. Moved house yesterday and had some trouble with Octotel PPPOE and getting it to work on Mikrotik. Ofcourse the problem was between the keyboard and the chair.

Anyway - Websquad support was answering the support ticket within a few minutes. Sent me detailed instructions on how to fix my idiocy AND for some icing, how to enable IPv6.

@websquadza Pass along my thanks to whomever was on duty this weekend.
Click to expand...

I have to agree, Web Squad are actually amazing at customer service and support!
 
Greglsh said:
@websquadza I am currently a CISP client and have been having big issues with logging into COD modern warfare on PS4 for the entire week, I am talking about over an hour each evening just to login. Is Websquad having any simialr issues or seeing these sort of problems with COD. Think it might be time for a move.
Click to expand...

I play quite a bit of COD on PC and no issues with Web Squad so far this week
 
websquadza said:
SAIX have some funny advertisements at times- some prefixes are advertised locally and other not. Telkom ISP (their retail side) prefixes are usually 100%. SAIX specific prefixes are bit hit and miss. Usually just takes an email to their NOC to resolve.
Click to expand...
Hi @websquadza just following up on this one please if you dont mind?
 
Deadmanza said:
Anyone else having really inconsistent connectivity for the past hour?
Click to expand...
Yeah, hard to put my finger on it exactly, was streaming a presentation just fine for the better part of 1h30, but then I tried to download the latest iOS update and got "7 days remaining" and things like that.
Have noticed some weird buffering on Youtube on occasion in the evenings, but haven't got any conclusive evidence on any of these, so don't want to specifically raise an issue here.
Will try collect some stats/tests if it crops up again.
 
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