Web Squad ISP

[Senshi]

@websquadza

I'm also having weirdness on my link, Twitch loads but no stream (twitch chat works).

Connecting to a VPN and the same stream that doesn't load works flawlessly.

Any current issues you are aware of? Vuma Aerial, Westerand JHB.

 

[Bionic]

Seems it's up now

 

[JustAnotherSouthAfrican]

@websquadza Cape Town -> Johannesburg latency and throughput looking a little rough. Making me sad trying to 360 no scope some noobs on CSGO (aka me getting railed)

Can't print out the v6 server IP on CSGO, so can't test that: Output "=[A:1:2018142208:17981]:0"

However, speedtest results are showing... ehhh:

Web Squad - JHB:

CPT results looking fine oh fineeee

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                   fw.lh -    0 |   22 |   22 |    0 |    0 |    0 |    0 |
|        as-vuma.cp-gwf-4-01.za.ws.net.za -    0 |   22 |   22 |    2 |    2 |    5 |    3 |
|             core.as-01.cp1.za.ws.net.za -    0 |   22 |   22 |    0 |    0 |    1 |    1 |
|                            100.99.197.1 -    0 |   22 |   22 |    1 |    1 |    3 |    2 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -    0 |   22 |   22 |    1 |    1 |    3 |    2 |
|             196-10-140-220.ixp.capetown -    0 |   22 |   22 |    1 |    1 |    2 |    1 |
|                           100.127.2.172 -    0 |   22 |   22 |   88 |  110 |  124 |  124 |
|                  jhb-ex0b.ip.adsl.co.za -    0 |   22 |   22 |   88 |  110 |  124 |  124 |
|           169-1-5-100.ip.afrihost.co.za -    0 |   22 |   22 |   93 |  115 |  129 |  129 |
|             spdtest-teraco.afrihost.com -    0 |   22 |   22 |   88 |  110 |  123 |  123 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Bionic]

Seems it's up now

Working but latency terrible

 

[My_King]

Certain website not working on WebAfrica. VPN allows me to connect.

Just saying, you guys are not alone.

Vuma fibre

 

[websquadza]

@websquadza

I'm also having weirdness on my link, Twitch loads but no stream (twitch chat works).

Connecting to a VPN and the same stream that doesn't load works flawlessly.

Any current issues you are aware of? Vuma Aerial, Westerand JHB.

Seems it's up now

We experienced an outage on one of our NLD providers. Services are now running on an alternate path.

@websquadza Cape Town -> Johannesburg latency and throughput looking a little rough. Making me sad trying to 360 no scope some noobs on CSGO (aka me getting railed)

Can't print out the v6 server IP on CSGO, so can't test that: Output "=[A:1:2018142208:17981]:0"

However, speedtest results are showing... ehhh:

Web Squad - JHB:

CPT results looking fine oh fineeee

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                   fw.lh -    0 |   22 |   22 |    0 |    0 |    0 |    0 |
|        as-vuma.cp-gwf-4-01.za.ws.net.za -    0 |   22 |   22 |    2 |    2 |    5 |    3 |
|             core.as-01.cp1.za.ws.net.za -    0 |   22 |   22 |    0 |    0 |    1 |    1 |
|                            100.99.197.1 -    0 |   22 |   22 |    1 |    1 |    3 |    2 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -    0 |   22 |   22 |    1 |    1 |    3 |    2 |
|             196-10-140-220.ixp.capetown -    0 |   22 |   22 |    1 |    1 |    2 |    1 |
|                           100.127.2.172 -    0 |   22 |   22 |   88 |  110 |  124 |  124 |
|                  jhb-ex0b.ip.adsl.co.za -    0 |   22 |   22 |   88 |  110 |  124 |  124 |
|           169-1-5-100.ip.afrihost.co.za -    0 |   22 |   22 |   93 |  115 |  129 |  129 |
|             spdtest-teraco.afrihost.com -    0 |   22 |   22 |   88 |  110 |  123 |  123 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Working but latency terrible

Investigating performance on the alternate path now. More feedback to follow

 

[Bionic]

We experienced an outage on one of our NLD providers. Services are now running on an alternate path.


Investigating performance on the alternate path now. More feedback to follow

Thanks

 

[Senshi]

We experienced an outage on one of our NLD providers. Services are now running on an alternate path.


Investigating performance on the alternate path now. More feedback to follow

Thank you sir for the feedback, I thought I was losing my mind. Did a pc and router reboot, nada.

 

[websquadza]

Update: NLD outage on the JHB-CPT path. One of our transit providers is also offline in JHB (likely related to the NLD outage). Engineers are already investigating the NLD outage. We are failed over to alternate paths and transit providers. Performance degradation on the failover NLD path is still being investigated by the relevant carrier.

 

[JustAnotherSouthAfrican]

Update: NLD outage on the JHB-CPT path. One of our transit providers is also offline in JHB (likely related to the NLD outage). Engineers are already investigating the NLD outage. We are failed over to alternate paths and transit providers. Performance degradation on the failover NLD path is still being investigated by the relevant carrier.

To everyone that's having this issue in CPT, using CloudFlare warp solves these issues while this fix is getting implemented. Not quite up to par compared to without it, but more than enough in the interim if latency and download speed is your main issue.

I'm using the free standard Warp, without registration. Just downloaded the client and connected.

With Warp:

Without Warp:

@websquadza Cape Town -> Johannesburg latency and throughput looking a little rough. Making me sad trying to 360 no scope some noobs on CSGO (aka me getting railed)

Can't print out the v6 server IP on CSGO, so can't test that: Output "=[A:1:2018142208:17981]:0"

However, speedtest results are showing... ehhh:

Web Squad - JHB:

CPT results looking fine oh fineeee

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                   fw.lh -    0 |   22 |   22 |    0 |    0 |    0 |    0 |
|        as-vuma.cp-gwf-4-01.za.ws.net.za -    0 |   22 |   22 |    2 |    2 |    5 |    3 |
|             core.as-01.cp1.za.ws.net.za -    0 |   22 |   22 |    0 |    0 |    1 |    1 |
|                            100.99.197.1 -    0 |   22 |   22 |    1 |    1 |    3 |    2 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -    0 |   22 |   22 |    1 |    1 |    3 |    2 |
|             196-10-140-220.ixp.capetown -    0 |   22 |   22 |    1 |    1 |    2 |    1 |
|                           100.127.2.172 -    0 |   22 |   22 |   88 |  110 |  124 |  124 |
|                  jhb-ex0b.ip.adsl.co.za -    0 |   22 |   22 |   88 |  110 |  124 |  124 |
|           169-1-5-100.ip.afrihost.co.za -    0 |   22 |   22 |   93 |  115 |  129 |  129 |
|             spdtest-teraco.afrihost.com -    0 |   22 |   22 |   88 |  110 |  123 |  123 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Seeyou]

Can't even use Warp as it's being routed to the JHB colocation center:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   19 |   19 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   19 |   19 |    0 |    0 |    1 |    0 |
|                            100.99.197.1 -    0 |   19 |   19 |    0 |    0 |    1 |    0 |
|        core.pe-xe-ix01.jb1.za.ws.net.za -    0 |   19 |   19 |  101 |  122 |  150 |  112 |
|                   cloudflare.ixp.joburg -    0 |   19 |   19 |  105 |  127 |  155 |  116 |
|                         one.one.one.one -   15 |   14 |   12 |  107 |  129 |  151 |  111 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[websquadza]

Can't even use Warp as it's being routed to the JHB colocation center:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   19 |   19 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   19 |   19 |    0 |    0 |    1 |    0 |
|                            100.99.197.1 -    0 |   19 |   19 |    0 |    0 |    1 |    0 |
|        core.pe-xe-ix01.jb1.za.ws.net.za -    0 |   19 |   19 |  101 |  122 |  150 |  112 |
|                   cloudflare.ixp.joburg -    0 |   19 |   19 |  105 |  127 |  155 |  116 |
|                         one.one.one.one -   15 |   14 |   12 |  107 |  129 |  151 |  111 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Cloudflare seem to have withdrawn certain advertisements from their Cape Town peering, including quad1.

 

[websquadza]

Update on NLD outage: break confirmed on a major NLD path between Tygerberg and Worcester. The knock on is strain on the remaining paths between CPT and JHB. Vendors are working to resolve this.

 

[websquadza]

Update: NLD services restored, High latency and packet loss resolved. Keeping an eye on services.

 

[JOEY_8]

Something weird going on. Zoom says my connection is unstable.

Certain sites don't fully load either. It's intermittent.

Vumatel Trenched, Durban

 

[SFW007]

Something weird going on. Zoom says my connection is unstable.

Certain sites don't fully load either. It's intermittent.

Vumatel Trenched, Durban

No techs going out in DBN if a major break etc

 

[GoneWithTheWindows]

Experiencing issues. Certain sites arent loading properly steam friends network wont connect. The shop in Path of exile wont load. Cant connect to Path of Exile london servers.
Just overall not happy?
@websquadza

 

[websquadza]

Update: NLD paths still giving issues. Affecting transit paths to JHB as well as traffic incoming from CPT (including EU traffic). Upstreams are aware of the issue and working to resolve. Will update further as we get more information.

 

[websquadza]

Something weird going on. Zoom says my connection is unstable.

Certain sites don't fully load either. It's intermittent.

Vumatel Trenched, Durban

Any specific examples I can check (sites that won’t load)?

 

[JOEY_8]

Any specific examples I can check (sites that won’t load)?

Sorry for not updating. It was the zoom.us site which wasn't loading, as well as some Akamai sites.