JHB Update: Traffic levels are back to normal. Our team is still investigating
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Web Squad ISP
- Thread starter Gazed416
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GoneWithTheWindows
Honorary Master
STILL DOWN...
22Vanquish22
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on 1000Mbps/200
I see you were still on that DHCP test VLAN. This was disabled in troubleshooting, apologies, team didn't realise that was still in use
We're investigating an issue with traffic across the Vuma NNI, more updates to follow
daelm
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Cool. Been up and down several times in the last hour
daelm
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getting anywhere?
Things are looking much better, our teams are monitoring closely
22Vanquish22
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line is still unstable.
22Vanquish22
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Hi @websquadza
Please confirm if theres work being done or are you guys just monitoring?
Line is dropping and having latency issues.
Please confirm if theres work being done or are you guys just monitoring?
Line is dropping and having latency issues.
GoneWithTheWindows
Honorary Master
JHB: Thanks for your patience here and apologies for my radio silence, it's been all hands on deck this side. We believe we've isolated an issue to a piece of hardware that isn't doing what it says on the box. Unfortunately it's not as easy as turning it off and on, so we've been busy bringing up an entire parallel network through the course of the afternoon, to move traffic, before dealing with this hardware. We're still at it and hoping to move some traffic over the next few hours.
r00igev@@r
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Now we all interested in what the box says...
@websquadza I am having issues with slow speeds and loss of connectivity for the 3rd day in a row now. See ticket 576199
Please fix this or I will have to look for another ISP!
Please fix this or I will have to look for another ISP!
We are busy testing the new device, a small amount of traffic has been moved over; we should start moving more traffic over during the course of the morning.
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