WebAfrica Capped ADSL

Beylie said:
Thanks WA for the nice upgrade in D+ data! Whoop whoop!! Some serious value right there!
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Yah, what's up with that? I see I got 800gb after hours instead of 400gb. January only? Pretty awesome not that I need it. Seldom use half of the After hours bandwidth in any event.
 
WTF just happened on international? It died for 3 minutes causing a 2GB download from keep2share to die. Load shedding in less than two hours. Seriously uncool. Who can I shoot?
 
Yeah, my account has been acting up today as well. A number of disconnects earlier today, router stats look good and line is stable so I'm not sure if it's WA related or Telkom related. The line has been dodgy for the last couple of weeks, Telkom repaired some damaged cables so could be them but WA/IS have been having DNS issues for the last couple of weeks too, so could be that...
 
sand_man said:
Yeah, my account has been acting up today as well. A number of disconnects earlier today, router stats look good and line is stable so I'm not sure if it's WA related or Telkom related. The line has been dodgy for the last couple of weeks, Telkom repaired some damaged cables so could be them but WA/IS have been having DNS issues for the last couple of weeks too, so could be that...
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Hi sand_man,

The DNS issues have all been resolved but due to the load-shedding you might experience intermittent connectivity. The issues is at an exchange level where the exchange sites are running on standby power and some cabinets being down due to battery capacity.

The unfortunate this is that we have to wait for Telkom to fix the issues. We will update everyone via the status page as we get more info around this issue.
 
WebAfrica Helper said:
Hi sand_man,

The DNS issues have all been resolved but due to the load-shedding you might experience intermittent connectivity. The issues is at an exchange level where the exchange sites are running on standby power and some cabinets being down due to battery capacity.

The unfortunate this is that we have to wait for Telkom to fix the issues. We will update everyone via the status page as we get more info around this issue.
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Appreciate the update.

Makes sense. Been stable today though. No disconnects that I'm aware of.
 
It has been bad the weekend and bad today. My uncapped is fine (another ISP). This makes me sad, because Webafrica has always been more reliable and faster.
 
**** you telksum. My line got cut off now because I still need to pay R13.00 :mad:
 
I am getting very slow speeds tonight.

Any problems with the network?
 
Tanarri said:
It has been bad the weekend and bad today. My uncapped is fine (another ISP). This makes me sad, because Webafrica has always been more reliable and faster.
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bokka1 said:
I am getting very slow speeds tonight.

Any problems with the network?
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No issues on our network at the moment. If you still having issues please PM me your account details.
 
So before the start of this month I sent in a request to move my line to WebAfrica and be upgraded from 2mbps to 4mbps. Yesterday, over 10 days later the line was finally moved and upgraded to 4Mbps. However I am still syncing at 2Mbps. WebAfrica has told me I need to wait another 7 - 14 days for the fault to be rectified. Is this REALLY how long it takes to simply move and upgrade a line?
 
We are still having a problem at our offices as well.
We can sign in on our Afrihost backup account, but when we sign in on WebAfrica we get yellow flags on all the computers and no Internet.
 
I was off most of yesterday, used my Axxess backup account for most of the day.

Got throughput this morning though. Definitely a few gremlims in the system...
 
squirrel said:
So before the start of this month I sent in a request to move my line to WebAfrica and be upgraded from 2mbps to 4mbps. Yesterday, over 10 days later the line was finally moved and upgraded to 4Mbps. However I am still syncing at 2Mbps. WebAfrica has told me I need to wait another 7 - 14 days for the fault to be rectified. Is this REALLY how long it takes to simply move and upgrade a line?
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Hi squirrel,

Our team have taken this up with Telkom and are waiting on their feedback. I will follow up with them as well.
 
Garyvdh said:
We are still having a problem at our offices as well.
We can sign in on our Afrihost backup account, but when we sign in on WebAfrica we get yellow flags on all the computers and no Internet.
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Hi Garyvdh,

Has our ADSL team been alerted to the issue yet? If not drop me a PM so I can get them to assist.
 
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