syndicate1804
Active Member
Good afternoon my fellow members.
About a week ago I phoned telkom to have an adsl line installed at my parents home located in the muizenberg/costa da gama area. Everything was running smoothly and as per some of the threads I was told to put pressure on Telkdom in order to get the line sooner by means of a progress report. Braving it out I phoned the dreaded call center only to wait 20 minutes and when I was finally answered I was told that my line is very bad and had the phone put down in my face
I then phoned a second time and after waiting another 15 minutes, verifying my details I was told that there is no cables in my area, Yet the agent failed to explain why all my neighbours have adsl. See there is a line leading into my house but it has not been active in years (since the previous people that stayed there) All the guy can tell me is he doesn't know how long they will take to install and that I will just have to wait when I asked his name he refused and when I asked for a fault number he also refused.
It is 2015 and Telkom still has their heads so far up their arses. I am going to a Telkom direct store after work hopefully they are able to resolve my problem. So if anybody has any recommendations please do not hesitate to post a reply.
About a week ago I phoned telkom to have an adsl line installed at my parents home located in the muizenberg/costa da gama area. Everything was running smoothly and as per some of the threads I was told to put pressure on Telkdom in order to get the line sooner by means of a progress report. Braving it out I phoned the dreaded call center only to wait 20 minutes and when I was finally answered I was told that my line is very bad and had the phone put down in my face
I then phoned a second time and after waiting another 15 minutes, verifying my details I was told that there is no cables in my area, Yet the agent failed to explain why all my neighbours have adsl. See there is a line leading into my house but it has not been active in years (since the previous people that stayed there) All the guy can tell me is he doesn't know how long they will take to install and that I will just have to wait when I asked his name he refused and when I asked for a fault number he also refused.It is 2015 and Telkom still has their heads so far up their arses. I am going to a Telkom direct store after work hopefully they are able to resolve my problem. So if anybody has any recommendations please do not hesitate to post a reply.
