fault

  1. S

    MTN: Unable to send SMS to International number, while in SA, no matter the Roaming settings.

    Good day, Apologies for the bother everyone, but I'm sitting in a bit of a pickle here. I'm trying to recover my mother's account on her one mobile app that is tied to her phone number. She forgot the password so the only way to recover the account is to send an OTP SMS from the registered...
  3. D

    Octotel Down in CT

    Anyone else in Cape Town having issues with Octotel fibre since about 1am? The ONT's PON light is red.
    • Dean
    • Thread
    • cape town fault octotel octotel fibre
    • Replies: 6
    • Forum: Fibre Networks
  4. T

    Telkom Dsl Cabling fix

    Hi everyone =) I am new to mybroadband, so please assist if I have posted in the wrong place or wrong format. Ok, so since the big storm we had i Durban in October last year, we have had no phone line at home. We logged a complaint / fault, and waited. My dad did most of his business via...
  5. I

    No internet ..

    @AfriGenie I send you a PM. Appreciate some help. My internet's been down since 21 June. (Bundled, account) DSL LED on, internet LED off (Red). Not my profile as I can't connect to guest@telkomadsl There is a Telkom fault open: I'm not feeling the joy..
  6. Scooby_Doo

    Telkom and Packet Loss - How to explain it to Telkom

    Hey All, I have around 2% packet loss on my line, which only really affects VOIP and gaming not throughput. I am struggling to get Telkom to understand that 2% packet loss is not normal, but according to them if I am synced and downloading at a certain speed then there is no issues on the...
  7. G

    Lte Device Mystery- Solved

    So I signed up for Lte Uncapped. And got my Lte device delivered a huawei E5186. I couldn't get anything faster than around 4 mbs. When my workmates is getting 40. He lives a block away sure i understand wireless communications is tricky but still. check with telkom report problem... of course...
  8. J

    8 'wrong' technicians, 4 months later and 1 broken Telkom landline

    The title may sound like a bad poem, however it's an ongoing every day struggle with Telkom. Today marks the day where Telkom messed up for eight consecutive times in a row. Your eighth technician is currently at my premises telling me that he cannot fix the line because, and I quote, "He only...
  9. riverdusty

    More Bad Service from Telkom

    I hope TelkomZA guy can help. I've been 5 days with a dead phone line. Telkom keep apologizing and saying they're investigating. Seriously, 5 days? Thing is, it looks like this is the norm from Telkom. Whats a guy to do? (TelkomZA guy, REF 156BWK201015)
  10. S

    Why Telkom Why!!!!!

    Good afternoon my fellow members. About a week ago I phoned telkom to have an adsl line installed at my parents home located in the muizenberg/costa da gama area. Everything was running smoothly and as per some of the threads I was told to put pressure on Telkdom in order to get the line...
  11. N

    Someone else on my ADSL line!

    Hi there. I've got a bundle with afrihost (uncapped 1mb internet, they manage the telkom dsl line). Of course I also then have a voice line with Telkom. The voice line works fine. However, since registering with afrihost almost three months ago, my internet has never worked (!!). After...
  12. M

    Behind the scenes at Telkom

    Our business ADSL line went down over the weekend. Logging the fault at Telkom cost our technician four consecutive calls to 10217 of roughly 30 minutes each. This had me wondering... www.MYADSL.co.za was started up (back in the day) to help improve the quality of broadband services in...
  13. N

    Mweb uncapped 4mbps Line issue - Very Unusual

    Hey everyone recently (September 2014) My line started acting up from the usual 3.5mbps download, 0.4 upload and ping of 12ms to a download of 1.7mbps, upload unchanged at 0.4mbps and a ping of 100ms. The fault has been logged with Mweb (my ISP) and Telkom for 2 weeks now and they have run me...
  14. L

    Returning a faulty phone...

    Got a Vodafone Smart Mini for my dad yesterday at CNA and I'm trying to find out what on earth is wrong with this phone. Installed whatsapp, phone reset itself. Countless auto resets after that. Put it on charge for the night and walked in on the phone busy resetting at least two times. This...
  15. J

    Dead Telkom Line after Migration to ADSL

    Hi There, We had our line reconnected on the 6th of February, and I called Telkom yesterday to convert my "analogue" line to "ADSL", but once I got home from work my actual Telkom phone had no dialling tone (which it did before the request). Do Telkom lines "die" during the migration...
  16. M

    Serious Line Problems Unresolved for over 4 Months

    So when Mweb released their 4mb uncapped internet for only R899 all inclusive I immediately went for the deal. But to my demise, there were serious problems from day 1. Everything from the speed not reaching anywhere near 4mb, to the line constantly dropping was happening and is still...
  17. B

    Audio Fault

    I've always had a problem with my PC, whereby the back audio jack (directly connected to the motherboard) provides very soft sound - about half that of the front jack (on the case) which provides full, proper sound. Any ideas as to what could be causing it or how I can fix it?? I am sure my...
  18. M

    Telkom Driving Me Crazy please help make the pain stop

    Hi all, Anyone in the Sliver Lakes/Tyger Valley area of Pretoria having the same problem I am having trying to get Telkom to fix their network ? Router servicing the area subject to maintenance on 29th Dec. From 30th Dec our internet connection has become Sunusable because of poor latency...
  19. Clayman

    Is there a giant mole with an insatiable copper-diet residing in my area?

    Hey Guys I'm using the D-Link 2760U modem My xDSL stats spat this out : If I've got attenuation of 620, is that bad? Downstream Upstream Line Coding(Trellis): On On SNR Margin (0.1 dB): 284 140 Attenuation (0.1 dB): 620 310 Output Power (0.1 dBm): 105 -16 Attainable Rate (Kbps)...
  20. A

    ISPs not affected by Seacom fault?

    Hi everyone, Can anyone tell me which ISPs are not affected by the Seacom downtime? Preferably one with a prepaid option. Need stable international internet... :cry: Thanks, Anthor
  21. B

    SimCity4 - failure to launch!

    I've got the weirdest thing happening: from the same 2-cd set of install discs, the game works just fine under XP Pro SP3 on an HP notebook that has the only vaguely useful Intel graphics driver, works just as fine under Win7_64bit ..but utterly fails/refuses to start - or even install properly...
    • bdt
    • Thread
    • fault games support
    • Replies: 3
    • Forum: Gaming
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