I used their priority shipping
1.) First order arrived in a week - the local carrier was CourierIT who charged more than the actual value in fees alone. I contacted Gearbest, they acted ignorant - I then contacted the overseas carrier they used who claimed in writing that Gearbest were notified that the local carrier charges additional "scam" fees. Gearbest don't give a ****.
2.) Second order, still waiting for it, ordered on 17 Feb - opening a case with paypal today. Tried to get Gearbest to help, because tracking stopped updating on 18 March - they will only help after 60 working days.
I also receive a **** ton of spam from them, tried unsubscribing, doesn't work - logged support
tickets, doesnt work - still get spammed.
Used eBay for over 10 years - never struggled like I have with these dodgy chinese companies.
Geekbuying - still no response in five days about the whereabouts of my order, which according to the last communication from them, should have shipped by now.
I have bought a number of phones, smart watches, IP cameras etc etc from Gearbest - probably about 5 or 6 shipments in the last 6 months. I have never had a problem.
They do not keep an entire warehouse full of stock, of every item they advertise. A lot of the equipment has to be sourced before it is shipped - most orders I made took about one week before it actually shipped. Once it shipped with DHL, it is a matter of about 5 days to get to your house.
1. Allow a week before they show that it is shipped
2. ALWAYS, and I repeat ALWAYS and only, use DHL expedited, preferably with insurance on expensive orders.
If you are unhappy with paying $ 25 to $ 35 for DHL, then rather buy locally....but it will still wind up more expensive locally.